Top 1652 Technology solutions professional Jobs in Round Lake Il

Desktop Support Engineer
AHEAD —Libertyville, IL
- $65,000 - $75,000 a year
- Full-time
- Mid-level
- Office
- Windows
- Paid parental leave
- Paid holidays
Learning and Development Associate
W.W. Grainger —Lake Forest, IL
- $55,400 - $83,200 a year
- Hybrid work
- Continuous improvement
- Experience equivalent to degree accepted
- 1 year
- Paid parental leave
- Dental insurance
5d
Engineering - CAD-PLM Administrator
Hoerbiger —Waukegan, IL
- $66,000 - $99,000 a year
- Full-time
- Hybrid work
- ERP systems
- Mid-level
- Mentoring
- Health savings account
- Paid holidays
Product Engineer - Slip Rings
Hoerbiger —Waukegan, IL
- $72,000 - $140,000 a year
- Full-time
- Engineering
- Mid-level
- Continuous improvement
- Health savings account
- Paid holidays
Attorney (2–5 Years) | General Counsel | Entrepreneurial Business Group
fanatic motors llc —Des Plaines, IL
- $75 - $100 an hour
- Part-time
- Hybrid work
- Mid-level
- Analysis skills
- Fair chance
- Flexible schedule
Quick Apply
8d
Employee Benefits Account Manager
Superior Insurance Partners —McHenry, IL
- $60,000 - $70,000 a year
- Full-time
- Mid-level
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Inside Sales Representative- Countertops and Flooring Bllingual (English/ Polish)
STONEX USA —Elk Grove Village, IL
- $40,000 - $50,000 a year
- Full-time
- Bilingual
- English
- Mid-level
Quick Apply
Product Engineer - Aerospace and Defense Sector
Hoerbiger —Waukegan, IL
- $72,000 - $140,000 a year
- Full-time
- Travel
- Senior level
- Electrical Engineering
- Health savings account
- Paid holidays
Experienced Tax Professional - Retail
Intuit —Palatine, IL
- $31 - $36 an hour
- Part-time
- Spanish
- CPA
- Writing skills
8d
Experienced Tax Professional - Retail
Intuit —Northbrook, IL
- $31 - $36 an hour
- Part-time
- Spanish
- CPA
- Writing skills
8d
Experienced Tax Professional - Retail
Intuit —Schaumburg, IL
- $31 - $36 an hour
- Part-time
- Spanish
- CPA
- Writing skills
8d
Experienced Tax Professional - Retail
Intuit —Hoffman Estates, IL
- $31 - $36 an hour
- Part-time
- Spanish
- CPA
- Writing skills
8d
Business Development
Protech Asset Lifecycle Inc —Elk Grove Village, IL
- From $40,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Mentoring
- Contracts
- Health insurance
- Dental insurance
Quick Apply
11d
Seasonal Tax Expert - In-Store
Intuit —Palatine, IL
- $31 - $36 an hour
- Part-time
- Spanish
- CPA
- Writing skills
8d
Retail Tax Expert
Intuit —Northbrook, IL
- $31 - $36 an hour
- Part-time
- Spanish
- CPA
- Writing skills
8d
Senior Tax Professional – In-Store
Intuit —Palatine, IL
- $31 - $36 an hour
- Part-time
- Spanish
- CPA
- Writing skills
8d
Tax Professional – Retail
Intuit —Arlington Heights, IL
- $24.50 - $28.50 an hour
- Part-time
- Spanish
- CPA
- Writing skills
Electrical Engineer III - Communications
OTTO Engineering —Carpentersville, IL
- $90,000 - $105,000 a year
- Online Application
- Customer service
- 5 years
- Senior level
- Profit sharing
- Health savings account
Retail Tax Expert
Intuit —Schaumburg, IL
- $31 - $36 an hour
- Part-time
- Spanish
- CPA
- Writing skills
8d
Seasonal Tax Expert - In-Store
Intuit —Northbrook, IL
- $31 - $36 an hour
- Part-time
- Spanish
- CPA
- Writing skills
8d

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technology solutions professional jobs near round lake il

Desktop Support Engineer

AHEAD -
Libertyville, IL

Apply Now

Job Details

Full-time
$65,000 - $75,000 a year

Benefits

Paid parental leave
Caregiver leave
Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance

Qualifications

Laptop (troubleshooting support)
Video conferencing software
Productivity software support
Desktop (troubleshooting support)
Desktop administration
Ticketing system technical support

Full Job Description

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.

At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.

We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.

We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.

The Desktop Support Engineer serves as a point of contact for end users and acts as a customer-facing onsite representative of the AHEAD IT Operations team. A typical day will include responding to and troubleshooting user support incidents for endpoint hardware and software, fulfilling standard IT-related requests, and escalating issues to Tier 3 staff. Responsibilities also include provisioning and deployment of laptops and desktop applications, supporting applications, and maintaining office technology hardware.

Our ideal candidate must be a collaborative team player that is comfortable supporting a remote workforce at all levels of the organization. Applicants should possess exceptional analytical, communication and follow-up skills along with a drive to learn and emphasis on customer support.

Responsibilities

Serve as a point of contact for users seeking technical assistance, both in-person as well as remotely

Process and respond to incoming tickets to ensure courteous, timely, and effective resolution of incidents and requests

Troubleshoot and determine best solutions, providing accurate, thorough, and clear communication to users

Escalate unresolved issues to the appropriate level of the IT Operations team

Properly record incident actions and follow-up details into the IT ticketing system

Provide troubleshooting and technical support for Windows and macOS laptops

Provide troubleshooting and technical support for Microsoft 365 desktop and web applications

Provide troubleshooting and technical support for cloud applications and productivity tools

Provide on-site support for office technology, such as copiers, printers, wireless, Audio/Video Conferencing, phones, etc.

Assist with on-site troubleshooting and maintenance of office technology and infrastructure projects under the direction of the IT Operations team

Assist with the creation of user accounts and setting up new users

Assist with password resets, multi-factor authentication, and user account management

Create and maintain user-facing knowledge management documentation on procedures, solutions, and how-to guides

Qualifications

3 - 5+ years in a desktop support role

Proficient technical support skills with Microsoft 365, laptop hardware (Windows 10, macOS) iOS and Android devices

Experience with ServiceNow or JIRA.

Prior exposure to remote support tools such as Bomgar

Experience with Mobile Device Management tools, such as Intune and JAMF

Capable of supporting teleconferencing systems and communications tools such as Webex or Microsoft Teams

Ability to troubleshoot and support infrastructure such as wireless, multi-function copiers, AV, and networking (TCP/IP, DNS, etc.)

Technical troubleshooting and problem-solving capabilities

Organized and able to shift tasks as priorities evolve

Team-oriented collaborator willing to share knowledge and experience

Solid communicator with the ability to provide professional documentation

Must be able to be onsite in office 5 days per week

The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.

Why AHEAD:

Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.

We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.

USA Employment Benefits include:

Medical, Dental, and Vision Insurance

401(k)

Paid company holidays

Paid time off

Paid parental and caregiver leave

Plus more! See benefits https://www.aheadbenefits.com/ for additional details.

Use of AI:

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.

If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at [email protected].

You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview. Candidates will not be penalized for choosing to opt-out.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply Now

Refine Your Search

technology solutions professional jobs in round lake il

Desktop Support Engineer

Learning and Development Associate

Engineering - CAD-PLM Administrator

Product Engineer - Slip Rings

Attorney (2–5 Years) | General Counsel | Entrepreneurial Business Group

Employee Benefits Account Manager

Inside Sales Representative- Countertops and Flooring Bllingual (English/ Polish)

Product Engineer - Aerospace and Defense Sector

Experienced Tax Professional - Retail

Experienced Tax Professional - Retail

Experienced Tax Professional - Retail

Experienced Tax Professional - Retail

Business Development

Seasonal Tax Expert - In-Store

Retail Tax Expert

Senior Tax Professional – In-Store

Tax Professional – Retail

Electrical Engineer III - Communications

Retail Tax Expert

Seasonal Tax Expert - In-Store

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