Top 169 Entry level customer service representative Jobs in Round Rock, Tx

Customer Experience & Operations Specialist
Vantage Surgical Solutions —Leander, TX
- From $25 an hour
- Part-time
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative - Level 1 (Entry Level)
Wholdings, LLC —Austin, TX
- $1,200 - $2,200 a week
- Full-time
- Computer literacy
- No experience needed
- Office
- On-the-job training
- Professional development assistance
Quick Apply
12d
Customer Care Representative - WFH Texas
Medical Transportation Management (MTM, Inc.) —Austin, TX
- $14 an hour
- Full-time
- Remote
- Computer literacy
- Typing
- Entry level
- Wellness program
- Continuing education credits
Quick Apply
3d
Customer Service Rep
Limitless Texas Technologies LLC —Austin, TX
- $70,000 - $106,000 a year
- Full-time
- No experience needed
- Office
- Assembly
Quick Apply
Remote Energy Efficiency Customer Support Specialist
CLEAResult Consulting Inc. —Austin, TX
- $17 an hour
- Full-time
- Remote
- Sales
- High school diploma or GED
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
13h
Client Coordinator
Maxim Healthcare Services Direct —Austin, TX
- $22 an hour
- Full-time
- Customer service
- Office
- High school diploma or GED
- Profit sharing
- Commuter assistance
Quick Apply
GCC CSR - Post Sale Support (Remote) $19.25/hr ($10.00 + Incentive @ 6 mos)
Home Depot / THD —Austin, TX
- $10.00 - $19.25 an hour
- Remote
- 18 years or older
- No experience needed
- Research
7d
Member Services Advocate
SCAN Health Plan —Austin, TX
- $20.00 - $21.50 an hour
- Full-time
- Remote
- Background check
- Word processing
- HIPAA
- Wellness program
- Paid holidays
Quick Apply
Customer Service Representative – Remote in USA
TTEC —Austin, TX
- $13.00 - $16.35 an hour
- Remote
- Computer literacy
- Research
- High school diploma or GED
- Health insurance
- Tuition reimbursement
Remote Customer Service Representative
Afni, Inc. —Austin, TX
- $14.50 - $15.00 an hour
- 8 hour shift
- Remote
- Background check
- 18 years or older
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
Customer Service Associate
J&T GROUP INC —Austin, TX
- $24 - $27 an hour
- Full-time
- No experience needed
- In-person
- Restaurant experience
- Paid training
- Health insurance
Quick Apply
TPWD - Customer Service Representative I (Group Reservations Agent)
Texas Water Development Board —Austin, TX
- $3,699.68 a month
- Overtime
- Microsoft Word
- Spanish
- Microsoft Outlook
- 401(k)
- Paid time off
3d
Remote Customer Service Representative
TechOp Solutions International —Austin, TX
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- 1 year
Quick Apply
Part Time Patient Access Customer Service Representative
R1 RCM, Inc. —Round Rock, TX
- $16.12 - $23.21 an hour
- Part-time
- Background check
- Hospital
- Urgent Care
Student Specialist
CodeWizardsHQ —Austin, TX
- $20 an hour
- Weekends as needed
- Remote
- Computer science
- Sales
- No experience needed
Seasonal Customer Care Associate
Kendra Scott —Austin, TX
- $18.00 - $18.50 an hour
- Overtime
- Remote
- Continuous improvement
- Organizational skills
- 1 year
Quick Apply
7d
Customer Service Specialist- Remote in Austin
Maximus —Austin, TX
- $14 an hour
- Computer literacy
- Windows
- High school diploma or GED
- Paid holidays
- Disability insurance
3d
Customer Support Representative - Resware
Qualia —Austin, TX
- Remote
- Organizational skills
- 1 year
- Communication skills
- Commuter assistance
- Health insurance
Quick Apply
7d
Entry Level Customer Service Assistant
Urban Park Services —Austin, TX
- $18 - $28 an hour
- Full-time
- Ability to walk for extended periods
- Office
- High school diploma or GED
- Paid training
Quick Apply
Social Media Support Specialist (Hybrid)
Concentrix —Austin, TX
- $22 - $24 an hour
- Overtime
- 18 years or older
- Computer literacy
- Mid-level
- Paid training
- Paid holidays
11h

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Customer Experience & Operations Specialist

Vantage Surgical Solutions -
Leander, TX

Quick Apply

Job Details

Part-time
From $25 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching

Qualifications

Computer operation
Customer communication
Teamwork
Operations management
Customer service
Computer literacy
Attention to detail
Adaptability
Associate's degree

Full Job Description

SUMMARY: Provide an optimal service experience for all customers (external and internal). The primary focus of the Customer Experience and Operations Specialist is facilitating scheduling, supply chain transactions, and full circle customer service outreach with facilities and physician offices in assigned geographic regions to ensure an optimal experience.

DUTIES AND RESPONSIBILITIES:

Serve as a single point of contact for facilities and physicians’ offices to strengthen and streamline the process of scheduling, supply chain ordering, and overall customer (internal/external) experience.
Complete a Customer Service courtesy follow up to facility and physician’s office after every visit completed visit.
Record customer feedback & resolution into Salesforce.
Report any challenges or improvements to management.
Ensure management has followed up reported items.
Follow up with the customers to ensure expectations have been met.
Monitor and create monthly reporting to quantify Customer Satisfaction
Initiative-taking Customer Scheduling
Confirm Work Orders a minimum of 3 weeks in advance with both the facility and physician’s office.
Update Work Orders in accordance with confirmed case numbers, implant orders, and additional required information.
Update active contacts for both facilities and physician’s office within Salesforce as needed.
Update and dispatch work orders with accurate equipment and staffing per the direction of management
Assist with all supply chain-related transactions for assigned geographic regions.
This includes but is not limited to:
Proactively gather implant information and accurate order.
Order supplies and instrumentation with initiative-taking diligence and under the supervision of management.
Verify that all work orders are prepared and systematically/physically staged correctly.
Organizing and facilitating Inventory Counts and Consignment Audits under the direction of management.
Receive, prepare, and stage products as required.
Preparing, staging, tracking, and ordering surgical instrumentation under the supervision of management.
Maintain inventory locations for safety, sterility, quality assurance, and expirations.
Assist with regional Fleet and Logistics
Receive equipment and vehicle repair requests from the staff and schedule in accordance with assigned vendors.
Maintain a record of all equipment and vehicle maintenance under the direction of management.
Periodically evaluate localized equipment and vehicles for quality assurance
Perform all other duties or special projects as assigned.

QUALIFICATIONS:

Associate degree or higher preferred
One to two years related experience or equivalent.
Basic computer skills with working knowledge of Microsoft Office Suite (Word, Excel, Outlook).
Excellent customer service skills.
Ability to be empathetic and treat others with dignity.
Ability to collaborate with a team mindset.
Commitment to excellence and exacting standards.
Excellent written and oral communication skills.
Strong organizational, problem-solving, and analytical skills.
Ability to manage priorities and workflow.
Ability to be prompt for scheduled workdays.
Ability to maintain clean driving record.
Versability, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
Acute mindfulness.
Good judgement with the ability to make timely and sound decisions.
Ability to understand and follow written and verbal instructions.
Able to work collaboratively with multiple health professionals in a busy and complex environment using tact, diplomacy, and discipline.

COMPETENCIES:

Diversity - Demonstrates knowledge of Equal Employment Opportunity policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
Problem Solving--Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Customer Service--Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Motivation--Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
Planning/Organizing-Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
Professionalism--Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

Frequently required to stand, walk, and sit.
Frequently required to utilize hand and finger dexterity
Occasionally required to bend, stoop, or kneel.
Frequently required to talk or hear.
Frequently utilize visual acuity to operate technical information, and/or use a keyboard.
Frequently required to lift /push/carry items up to fifty pounds
Occasionally exposure to outside weather conditions
Driving short and/or long distances in cargo van and/or passenger vehicle when needed

BEHAVIORS:

Outstanding customer service with experience in handling challenging situations in a professional manner.
Communication – Ability to communicate effectively and adapt to the audience and changing environment. Strives for clarity, consistency, and professionalism.
Customer Service Oriented – Friendly, cheerful, and helpful.
Meticulous – Ability to pay attention to the minute details of a task.
Flexibility - Ability to adapt easily to changing conditions and work responsibilities.
Positivity – Display a positive, helpful attitude regardless of the situation.
Teamwork – Continue to work as part of the team and collaborate for the benefit of all.

Pay: From $25.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Application Question(s):

Do you have any experience in the medical field?

Education:

Associate (Required)

Experience:

Operations management: 1 year (Preferred)

Location:

Leander, TX 78641 (Required)

Willingness to travel:

50% (Required)

Work Location: In person

Quick Apply

Refine Your Search

entry level customer service representative jobs in round rock, tx

Customer Experience & Operations Specialist

Customer Service Representative - Level 1 (Entry Level)

Customer Care Representative - WFH Texas

Customer Service Rep

Remote Energy Efficiency Customer Support Specialist

Client Coordinator

GCC CSR - Post Sale Support (Remote) $19.25/hr ($10.00 + Incentive @ 6 mos)

Member Services Advocate

Customer Service Representative – Remote in USA

Remote Customer Service Representative

Customer Service Associate

TPWD - Customer Service Representative I (Group Reservations Agent)

Remote Customer Service Representative

Part Time Patient Access Customer Service Representative

Student Specialist

Seasonal Customer Care Associate

Customer Service Specialist- Remote in Austin

Customer Support Representative - Resware

Entry Level Customer Service Assistant

Social Media Support Specialist (Hybrid)

I want to receive the latest job alert for entry level customer service representative in round rock, tx

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