Top 149 Helpdesk support Jobs in Round Rock, Tx

IT Support Spec I
IGT —Austin, TX
- $54,000 - $61,000 a year
- Hybrid work
- Office
- Windows
- High school diploma or GED
- Disability insurance
- Health insurance
IT Help Desk Technician (Remote - United States, Full-Time)
Texas Sports Academy Main —Austin, TX
- $25 an hour
- Weekends as needed
- Remote
- School experience
- Spanish
- English
Quick Apply
6d
IT Help Desk Technician
Flash —Austin, TX
- $20 - $25 an hour
- Part-time
- Google Workspace
- Mid-level
- Office
- Paid holidays
- Paid time off
IT Service Desk & Onsite Technician (Tier 1) - Hybrid (Austin, TX)
Commonoffice —Austin, TX
- Full-time
- Windows
- Driver's License
- In-person
Quick Apply
Technical Support Representative
Facility Solutions Group, Inc. —Round Rock, TX
- $18 - $25 an hour
- Full-time
- Google Workspace
- Computer literacy
- Research
Client Support Specialist
Ontic Technologies —Austin, TX
- $65,000 - $75,000 a year
- Weekends as needed
- Hybrid work
- Google Workspace
- Mid-level
- Office
- Health savings account
- Health insurance
Desktop Support Associate Analyst
TTEC —Austin, TX
- $22 - $24 an hour
- Weekends as needed
- Remote
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
5d
Remote Customer Service Representative
TechOp Solutions International —Austin, TX
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- 1 year
Quick Apply
IT Support Technician
Metro Vein Centers —Austin, TX
- $55,000 - $65,000 a year
- Full-time
- Google Workspace
- Medical office experience
- HIPAA
- Paid holidays
- Disability insurance
Quick Apply
Technician, Support Services
Austin Community College —Austin, TX
- $50,309 - $60,260 a year
- Full-time
- Google Workspace
- Word processing
- Office
4d
IT Helpdesk Specialist
Kendra Scott —Austin, TX
- Weekends as needed
- English
- Mid-level
- Windows
Quick Apply
IT Support Technician
Hard Rock Digital —Austin, TX
- Full-time
- Hybrid work
- Microsoft Outlook
- Office
- Windows
Quick Apply
Production Support Analyst
Netgate —Austin, TX
- $65,000 - $78,000 a year
- Weekends as needed
- Azure
- Mid-level
- AWS
Technology Support Specialist
Texas Medical Association —Austin, TX
- Full-time
- Hybrid work
- Computer Science
- Electrical Engineering
- Entry level
Quick Apply
DESKTOP ADMINISTRATOR L2
Wipro Limited —Austin, TX
- $37,500 - $83,600 a year
- Pass drug screening
- Mid-level
- Windows
- Disability insurance
- Health insurance
Technical Support, Tier 1
American Innovations LTD —Austin, TX
- Hybrid work
- Spanish
- Pass drug screening
- English
- Disability insurance
- Health insurance
3d
IT Support Technician - II
Computek —Georgetown, TX
- $55,000 - $80,000 a year
- 8 hour shift
- Microsoft Outlook
- Mid-level
- Office
- Health savings account
- Paid time off
Quick Apply
6d
IT Service Desk L2 - L3 Support Technician
Vintage IT Services —Austin, TX
- $70,000 - $80,000 a year
- Full-time
- Google Workspace
- Windows
- Residential
- Health insurance
- Paid time off
Quick Apply
IT Help Desk Engineer
CyberStreams —Austin, TX
- Computer science
- Azure
- Computer Science
- Paid training
- Paid holidays
Service Desk Analyst
Alpha Net Consulting LLC —Austin, TX
- $16.00 - $16.50 an hour
- Contract
- Google Workspace
- Computer literacy
- US work authorization
Quick Apply
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helpdesk support jobs near round rock, tx

IT Support Spec I

IGT -
Austin, TX

Apply Now

Job Details

$54,000 - $61,000 a year

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Vision insurance

Qualifications

Computer operation
High school diploma or GED

Full Job Description

Location:
Austin, TX, US, 78727

#job-location.job-location-inline { display: inline; }
Requisition ID: 19296

IGT, where innovation meets entertainment on a global scale! From the casino floor to your mobile screen, we deliver thrilling, responsible, and unforgettable gaming experiences—powered by world‑class content, strong technical and commercial capabilities and nurtured by a culture of collaboration, accountability, and ownership.

Whether it’s spinning reels, placing bets, or enabling secure payments, we turn innovation into impact through disciplined execution and long‑term value creation. With a team of over 6,000 employees across 30+ countries and products delivered in more than 100 jurisdictions worldwide, we operate at scale while staying closely connected to costumers we serve. If you’re ready to bring your talent to a team shaping the future of entertainment, your next big move starts here - www.igt.com.

Role Overview

The Specialist IT Support I is responsible for providing first-line IT support to internal employees, ensuring the successful deployment, maintenance, and support of end-user devices and IT services. This role supports workstation lifecycle management, onboarding and offboarding activities, IT asset management, security compliance, and day-to-day technical support while collaborating with cross-functional teams to deliver a seamless employee experience.

Responsibilities
Provide first-line technical support for hardware, software, and workstation-related issues.
Image, configure, deploy, and track employee workstations across the organization.
Support employee onboarding and offboarding by coordinating IT equipment and system access.
Manage IT assets, inventory, and workstation locations, including office relocations.
Ensure compliance with security standards and audit requirements, including SOX, PCI, and SOC2 controls.
Create and maintain IT documentation and contribute to the department knowledge base.
Support conference room technology and provide emergency assistance when required.
Escalate and report recurring or complex technical issues.
Coordinate warranty support with vendors and third-party providers.
Assist with inventory procurement and IT infrastructure projects.
Provide IT support for company and customer-facing events.
Perform additional duties as assigned.
Qualifications

Education

High school diploma required.
Bachelor's degree in Information Technology or a related field, or an equivalent combination of education and experience, preferred.

Experience

0–2 years of experience in an IT support or Help Desk role.
Experience supporting both on-site and remote users.
Strong analytical and problem-solving skills.
Excellent communication skills with the ability to explain technical concepts to non-technical users.
Customer-focused approach with strong phone support and service skills.

Technical Skills

Basic troubleshooting experience with Microsoft Office applications and other software.
Working knowledge of Windows operating systems and general computer hardware.
Ability to quickly learn and apply new technologies and technical processes.

#LI-AM1

#LI-HYBRID

IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve and to fostering an inclusive environment where all employees feel valued, respected, and engaged. IGT is an equal opportunity employer and provides equal employment opportunities without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law. We thank all applicants for their for applying; however, only those selected to interview will be contacted.

At IGT, we consider a wide range of factors in determining compensation, including skills, experience, education, and geographic location. These factors may result in variation in starting pay. The estimated starting compensation range for this role is $54,000 – $61,000 Annually USD, based on a good-faith assessment at the time of posting. Actual compensation may vary. IGT complies with all applicable pay transparency and compensation laws and collective bargaining agreements, where applicable.

Base pay is one component of IGT’s total rewards program. Depending on the role, employees may be eligible for bonus or commission opportunities. IGT also offers a comprehensive benefits package, which may include a 401(k) savings plan with company contributions, medical, dental, and vision insurance, life and disability coverage, paid time off, tuition reimbursement, and other wellness programs, subject to eligibility requirements.

IGT is the global leader in gaming. For more information, please visit www.igt.com.

Apply Now

Refine Your Search

helpdesk support jobs in round rock, tx

IT Support Spec I

IT Help Desk Technician (Remote - United States, Full-Time)

IT Help Desk Technician

IT Service Desk & Onsite Technician (Tier 1) - Hybrid (Austin, TX)

Technical Support Representative

Client Support Specialist

Desktop Support Associate Analyst

Remote Customer Service Representative

IT Support Technician

Technician, Support Services

IT Helpdesk Specialist

IT Support Technician

Production Support Analyst

Technology Support Specialist

DESKTOP ADMINISTRATOR L2

Technical Support, Tier 1

IT Support Technician - II

IT Service Desk L2 - L3 Support Technician

IT Help Desk Engineer

Service Desk Analyst

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