Top 203 Front of house manager Jobs in Round Rock Tx

Guest Service Supervisor/Front Desk Supervisor
Cambria & Even Hotel Austin Uptown near the Domain —Austin, TX
- From $19 an hour
- Full-time
- Bar
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
4d
Front Office Manager
Residence Inn Austin Northwest —Austin, TX
- $24 - $26 an hour
- Full-time
- Ability to walk for extended periods
- Mid-level
- Hotel
- Wellness program
- Commuter assistance
Quick Apply
2d
Sous Chef
Aba —Austin, TX
- $55,000 - $75,000 a year
- Weekends as needed
- Mid-level
- Ability to lift 50 pounds
- Restaurant
- Paid holidays
- Health insurance
Restaurant Manager
Aba —Austin, TX
- $55,000 - $70,000 a year
- Weekends as needed
- Sales
- Mid-level
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Restaurant Assistant Manager
Gen Korean BBQ —Pflugerville, TX
- 8 hour shift
- Management
- Inventory management
- ServSafe
- Health insurance
- Dental insurance
Quick Apply
Restaurant Manager
The League Kitchen & Tavern —Georgetown, TX
- $55,000 - $65,000 a year
- Weekends as needed
- Casual dining restaurant
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
9d
Restaurant Assistant General Manager
Kalahari Resorts & Conventions —Round Rock, TX
- Sales
- Mid-level
- Cleaning
- Paid holidays
- Health insurance
Sous Chef - Skipjack Oyster
White Lodging Services Corporation —Austin, TX
- Mid-level
- Hotel
- Mentoring
- Paid parental leave
- Health insurance
Quick Apply
6d
Concierge (Part-Time Overnight)
FirstService Residential —Austin, TX
- $20 an hour
- Part-time
- Residential
- High school diploma or GED
- Travel
- Paid holidays
- 401(k) matching
Quick Apply
Restaurant Manager
Willie's Grill and Ice House —Leander, TX
- $60,000 - $68,000 a year
- Part-time
- Bar
- No education required
- Mid-level
Quick Apply
9d
Razzoos Front of House Manager
M CROWD RAZZOOS, LLC —Round Rock, TX
- $60,000 - $68,000 a year
- Background check
- Microsoft Outlook
- Restaurant management
- Paid training
- Health insurance
Quick Apply
Restaurant General Manager
The League Kitchen & Tavern —Georgetown, TX
- $70,000 - $75,000 a year
- Weekends as needed
- Casual dining restaurant
- High school diploma or GED
- Math
- Health insurance
- Dental insurance
Quick Apply
9d
Restaurant Sous Chef
White Lodging Services Corporation —Austin, TX
- Hotel
- Continuous improvement
- Senior level
- Paid parental leave
- Disability insurance
Quick Apply
Front Desk Agent
Embassy Suites —Round Rock, TX
- Full-time
- Hotel
- High school diploma or GED
- US work authorization
- Health insurance
Quick Apply
Guest Service Manager
IHG Extended Stay Brand —Austin, TX
- $43,000 - $47,500 a year
- Full-time
- Background check
- Mid-level
- In-person
- Health insurance
- Dental insurance
Quick Apply
Guest Services Agent
Presidio183 LLC —Austin, TX
- Hotel
- High school diploma or GED
- Computer skills
Quick Apply
Front Office Manager
Hampton Inn & Suites Austin University Capitol —Austin, TX
- Mid-level
- Hotel
- Mentoring
- Paid holidays
- Disability insurance
Quick Apply
5d
Area Supervisor - Round Rock ISD
Aramark —Round Rock, TX
- Mid-level
- Residential
- Bachelor's degree
Assistant General Manager
Flix Brewhouse —Round Rock, TX
- $67,000 - $80,000 a year
- Sales
- ServSafe
- Ability to walk for extended periods
- Health insurance
- Dental insurance
Quick Apply
Assistant Manager
Bob's Steak and Chop House - Austin —Austin, TX
- $60,000 - $72,000 a year
- Part-time
- Mid-level
- Supervising experience
- Leadership
Quick Apply

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front of house manager jobs near round rock tx

Guest Service Supervisor/Front Desk Supervisor

Cambria & Even Hotel Austin Uptown near the Domain -
Austin, TX

Quick Apply

Job Details

Full-time
From $19 an hour
4 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Employee discount

Qualifications

Computer operation
Customer communication
Staff supervision
Hotel policy compliance
Serving clients
Team supervision
Managing teams in a customer support role
In-person customer service
Managing hospitality teams
High school diploma or GED
Math
Cash register operations
Customer engagement
Customer issue escalation
Typing
Hotel and accommodations guest complaints handling
General management
Hotel experience

Full Job Description

POSITION JOB DESCRIPTION

TITLE: Guest Service Supervisor

DEPARTMENT: Front Office

REPORTS TO: Front Office Manager

SUMMARY

Supervises front office staff ensuring an efficient operation producing excellent results for our customers. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.

ESSENTIAL RESPONSIBILITIES

Supervise the operations of the front desk to ensure an optimal level of service and hospitality is provided to the guests.
Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation.
Help track and develop Choice Advantage training procedures for associates.
In charge of driving Choice Privileges enrollments for the property. Handles Medallia inquires (comments and complaints) and Enrollments.
Daily inspect and improve procedures in place in the area of 3rdparty reservations.
Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
Completes established check-in procedures for arriving guests and facilitates guest departure in order to close the guest account and make the room available for the next guest.
Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.
Courteously and accurately answers inquiries from potential guests and accepts hotel reservations. Uses suggestive selling techniques to sell room nights, increase occupancy and revenue.
Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses in person and on telephone.
Operates the hotel equipment, including, assisting outgoing calls, scheduling and setting wake-up calls and paging guests.
Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
Periodically walk the hotel public areas while on shift to identify items that need attention and report them to housekeeping or maintenance. (not to interfere with busy times at the desk, that is always priority)
Periodically walk the bar and restaurant during down times and make conversations with guests during breakfast, lunch or dinner time. (not to interfere with busy times at the desk, that is always priority)
Maintains a friendly, cheerful, and courteous demeanor at all times.

OTHER RESPONSIBILITIES

All other duties as assigned, requested, or deemed necessary by leadership.

SUPERVISORY DUTIES

5+ associates

BEHAVIORAL FOCUS

At G Lodging, our core values which provide a guide for our decisions are:

Do the Right Thing: demonstrate empathy, honor and integrity in all that we do.
Think We, not Me: Together as a team we reach new heights in our work and community.
Be Your Best Self: We are engaged, move with purpose, and serve with enthusiasm.
Think Like a Guest, Act Like an Owner: Anticipate the needs of our guests and value our properties.

CORE COMPETENCIES

Drawn from our core values, each competency is built upon a set of basic behaviors that are shared by all associate, regardless of role which include:

Integrity and Respect
Communication
Innovation
Teamwork and Relationships
Hospitality
Job Excellence

POSITION QUALIFICATIONS

Education/Formal Training

High School diploma or equivalent

Experience

1 or more full years employment experience in a related position with this company or other organization.

Knowledge/Skills

Requires supervision/management skills.
Be able to deal with guest escalation issues while working independently.
Requires understanding of all hotel front office procedures.
Requires knowledge of company/hotel policies and procedures and the ability to determine course of action based on these guidelines.
Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.
Must have experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
Ability to communicate information and hotel services to management and guests.
Must be able to read written communiques and monochrome computer screens.
Must be able to operate computer, calculator, and telephone keyboards, for cash handling and paperwork processing.
Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing.
Mobility - must be able to reach all areas of the hotel to assist clients.
Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs.

Environment

Prolonged standing at indoor, thermostatically climate-controlled workstation under fluorescent lighting. Work inside 95% of the time.

This position description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. May perform other duties as assigned.

Associate Name (Print)

Associate Signature Date

Job Type: Full-time

Pay: From $19.00 per hour

Benefits:

Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

front of house manager jobs in round rock tx

Guest Service Supervisor/Front Desk Supervisor

Front Office Manager

Sous Chef

Restaurant Manager

Restaurant Assistant Manager

Restaurant Manager

Restaurant Assistant General Manager

Sous Chef - Skipjack Oyster

Concierge (Part-Time Overnight)

Restaurant Manager

Razzoos Front of House Manager

Restaurant General Manager

Restaurant Sous Chef

Front Desk Agent

Guest Service Manager

Guest Services Agent

Front Office Manager

Area Supervisor - Round Rock ISD

Assistant General Manager

Assistant Manager

I want to receive the latest job alert for front of house manager in round rock tx

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