Top 97 It entry level Jobs in Round Rock Tx

Dialer Systems Administrator
DaBella —Austin, TX
- $70,000 - $80,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
4d
Desktop Support Specialist I
City of Leander, Texas —Leander, TX
- $33.29 - $39.95 an hour
- Weekends as needed
- Background check
- Computer Science
- Computer literacy
6h
Information Technology Analyst
Kimley-Horn —Austin, TX
- Computer science
- Computer Science
- Office
- Profit sharing
- Health insurance
6d
Jr IT Analyst (part-time)
Osano —Austin, TX
- Part-time
- Remote
- Google Workspace
- Communication skills
- Python
- Paid parental leave
- Health insurance
10d
Help Desk Support Specialist (Technical Customer Support)
Realty Texas —Round Rock, TX
- $21 - $22 an hour
- Full-time
- Spanish
- Microsoft Outlook
- English
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6d
Technology Support Technician
Sport Clips - Support Center —Georgetown, TX
- $55,000 - $60,000 a year
- Full-time
- Hybrid work
- Office
- Windows
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
IT Service Desk & Onsite Technician (Tier 1) - Hybrid (Austin, TX)
Commonoffice —Austin, TX
- Full-time
- Windows
- Driver's License
- In-person
Quick Apply
IT System Administrator I
Citizens, Inc. —Austin, TX
- Full-time
- Oracle
- Computer Science
- Office
- Free parking
- AD&D insurance
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IT Systems Analyst
Health & Human Services Comm —Austin, TX
- $5,098.66 - $8,304.83 a month
- Online Application
- Computer Science
- HIPAA
- Mid-level
- Health insurance
- Opportunities for advancement
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IT Systems Analyst
Brohn Homes —Austin, TX
- Weekends as needed
- Up to 50% travel
- Construction site
- Mid-level
Software Technical Specialist-API Support
Expedia —Austin, TX
- $64,500 - $103,000 a year
- Full-time
- Research
- Mid-level
- Master's degree
- Health insurance
- Dental insurance
7d
Web and App Support Technician I
TEXAS ASSOCIATION OF COUNTY OFFICIALS —Austin, TX
- $24.50 - $25.50 an hour
- Weekends as needed
- Office
- High school diploma or GED
- 1 year
Technician Technology Support (POOL 2025-2026)
Pflugerville Independent School District —Pflugerville, TX
- Full-time
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Mileage reimbursement
IT Technician
Endodontic Practice Partners —Austin, TX
- Full-time
- Remote
- Dental office
- Office
- Windows
- Paid holidays
- Disability insurance
Quick Apply
Help Desk Analyst
Texas State Technical College —Austin, TX
- Full-time
- Mid-level
- Windows
- US work authorization
Service Desk Technician
Sigma Information Group —Austin, TX
- Windows
- Travel
- Computer networking
- Paid holidays
- Disability insurance
Analyst, IT Operations - 3rd Shift
Flex LTD —Austin, TX
- Full-time
- Research
- Mid-level
- Analysis skills
- Disability insurance
- Health insurance
14d
Helpdesk Administrator
T1 Energy —Austin, TX
- Full-time
- Computer Science
- Windows
- Bachelor's degree
Quick Apply
Engineer NOC I
IGT —Austin, TX
- $59,000 - $62,400 a year
- On call
- Mid-level
- Windows
- Bachelor's degree
- Disability insurance
- Health insurance
IT Systems Analyst
Clayton Careers —Austin, TX
- Weekends as needed
- Up to 50% travel
- Construction site
- Mid-level

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it entry level jobs near round rock tx

Dialer Systems Administrator

DaBella -
Austin, TX

Quick Apply

Job Details

Full-time
$70,000 - $80,000 a year
4 days ago

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Leadership training provided
Employee assistance program
Vision insurance
Professional development assistance
Life insurance
Pet insurance

Qualifications

Cross-functional collaboration

Full Job Description

Location: Dallas, TX - We are looking for Local Applicants Only

Schedule: Monday–Friday (Occasional on-call and after-hours support may be required based on business needs)
Work Arrangement: Fully On-Site (Up to 10% travel may be required)
Compensation: $70,000–$80,000 annually

Overview:

The Junior Call Center Systems Administrator supports the administration, configuration, and optimization of Five9 and other CCaaS platforms, including integrations with Salesforce and enterprise applications. This role assists with maintaining IVRs, queues, call flows, and SMS/chat channels, provides frontline user support and troubleshooting, and helps monitor and improve call center campaigns and workflows to ensure efficient operations and strong agent productivity.

What You'll do:

Administer and configure Five9 and other call center platforms, including integrations with Salesforce and enterprise applications.
Maintain and optimize IVRs, call queues, campaigns, dialing strategies, SMS/chat channels, communication workflows, call routing, agent skills, and campaign priorities to support daily operations.
Manage user provisioning, role assignments, phone numbers, and messaging flows while ensuring secure, efficient system access.
Monitor and fine-tune call pacing, system performance, and platform reliability to maximize productivity, improve connect rates, minimize dropped calls, and troubleshoot issues, escalating when needed.
Resolve call center agent system issues while providing exceptional customer service and support to end users and stakeholders.
Administer and support additional company phone systems to ensure reliable customer service and internal communications.
Maintain expertise across supported call center platforms and integrations, collaborating with the Enterprise Applications team to enhance Salesforce connectivity, platform performance, automation, and the overall agent experience.
Contribute to system improvement projects, document Standard Operating Procedures (SOPs), create user guides, and ensure compliance with data security, privacy, regulatory, and operational standards.

Qualifications:

1-2 years experience supporting or administering Call Center platforms, preferably Five9 or similar Call
Center as a Service (CCaaS) platforms
Associates or Bachelor’s degree in information technology, computer science, or related field.
Equivalent experience may be considered
Hands-on experience with IVR Configuration, call routing, and real-time monitoring
Working knowledge of dialer configurations and list management
Proven ability to support call center systems, troubleshoot issues, and implement fixes
Ability to work collaboratively in a team environment and across departments
Strong analytical, problem solving and organizational skills and customer service orientation
Strong communication skills with the ability to translate technical concepts for non-technical stakeholders

Preferred Qualifications:

Five9 or other CCaaS Certified administrator or similar certifications
Experience supporting or working in a high volume call center environment
Proficiency with Five9 studio including scripting, IVR design and campaign configuration
Understanding of Salesforce or similar CRM platforms and their integrations with call center
technologies
Experience with other CCaaS platforms (e.g. Genesys, NICE InContact, Talkdesk)
Experience administering Mitel Cloud or other cloud based VOIP systems
Documentation skills including SOPs, technical guides, and training materials

Benefits & Perks:

Medical, Dental, Vision, HSA, Life Insurance, Disability Coverage, and Pet Insurance
401(k), Employee Assistance Program (EAP), UHC Rewards, Rally Health, and One Pass Select
Paid professional development, leadership training, and relocation opportunities nationwide
80 hours of PTO, 6 paid holidays, and Volunteer Paid Time Off (VPTO)

For more information, please visit DaBella.us

DaBella is a values-focused company that works for people who want to work to help others create value. The kind of company people want to work with and work for. We do it differently than most.

Change is constant, but our values remain steadfast: We Lead, We Care, We Grow.

#INDCORPORATE

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Refine Your Search

it entry level jobs in round rock tx

Dialer Systems Administrator

Desktop Support Specialist I

Information Technology Analyst

Jr IT Analyst (part-time)

Help Desk Support Specialist (Technical Customer Support)

Technology Support Technician

IT Service Desk & Onsite Technician (Tier 1) - Hybrid (Austin, TX)

IT System Administrator I

IT Systems Analyst

IT Systems Analyst

Software Technical Specialist-API Support

Web and App Support Technician I

Technician Technology Support (POOL 2025-2026)

IT Technician

Help Desk Analyst

Service Desk Technician

Analyst, IT Operations - 3rd Shift

Helpdesk Administrator

Engineer NOC I

IT Systems Analyst

I want to receive the latest job alert for it entry level in round rock tx

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