Top 70 Desktop support technician Jobs in Rowlett, Tx

Technician - IT Service Desk
Sunoco LP —Dallas, TX
- Full-time
- Office
- Windows
- High school diploma or GED
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23h
IT Technician
Endodontic Practice Partners —Dallas, TX
- Full-time
- Remote
- Dental office
- Office
- Windows
- Paid holidays
- Disability insurance
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Desktop Support Technician
Behavioral Health Group —Dallas, TX
- $27.00 - $31.50 an hour
- No nights
- Computer Science
- Word processing
- Computer literacy
- Paid holidays
- Health insurance
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Tier 1, IT Help Desk Support
Centre Technologies —Dallas, TX
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid holidays
- Health insurance
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Help Desk Analyst
Methodist Health System —Dallas, TX
- Weekends as needed
- Computer science
- Computer Science
- Military
4d
LAN Support Technician II
UNICOM ENGINEERING INC —Plano, TX
- $55,000 - $61,000 a year
- Microsoft Excel
- Microsoft Outlook
- Basic math
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6d
Senior Help Desk Technician
Contact Government Services, LLC —Dallas, TX
- $40,000 - $80,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Databases
- Health insurance
- Dental insurance
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IT Field Services Technician II
Liquidity Services, Inc. —Garland, TX
- $59,800 - $74,700 a year
- Full-time
- Computer science
- Computer Science
- Ability to walk for extended periods
- Paid parental leave
- Paid holidays
14d
Computer Repair Technician
NerdsToGo of Plano, TX —Plano, TX
- $40,000 - $50,000 a year
- Full-time
- Background check
- Clean driving record
- Customer service
- Profit sharing
- Health insurance
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Level 2 Support Technician - Service Desk
USM Technology —Allen, TX
- $25 - $29 an hour
- Full-time
- Computer science
- Azure
- Computer Science
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Senior Desktop Support Technician
Cain Watters & Associates, LLC —Frisco, TX
- $31 - $40 an hour
- Full-time
- Computer science
- Azure
- Computer Science
- Paid parental leave
- Health savings account
Quick Apply
After-Hours IT Support Desk Technician
The 20 —Plano, TX
- Full-time
- In-person
- 1 year
- Entry level
- Health savings account
- Health insurance
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6d
Desktop Support Technician (226 Days)
Dallas Independent School District —Dallas, TX
- $45,200 - $55,126 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
2d
Service Desk Agent-Technical Support
Workforce Opportunity Services —Farmers Branch, TX
- $19 an hour
- Weekends as needed
- Hybrid work
- Office
- Windows
- Microsoft Office
- Paid holidays
- Health insurance
Service Desk Technician
McCalla Raymer Leibert Pierce LLP —Irving, TX
- $24 - $34 an hour
- On call
- Hybrid work
- Research
- Mid-level
- Windows
Quick Apply
11d
Restaurant POS Service Analyst
FoodTec Solutions —Dallas, TX
- $22.00 - $30.25 an hour
- Full-time
- Remote
- Mid-level
- Continuous improvement
- Organizational skills
- Profit sharing
- Paid holidays
Quick Apply
Service Desk Analyst II (Weekends)
Netrio —McKinney, TX
- $55,000 - $65,000 a year
- Weekends as needed
- Azure
- Mid-level
- Office
Quick Apply
Plano Executive Support Team Lead
PepsiCo —Plano, TX
- $93,500 - $156,450 a year
- 7 years
- Office
- Travel
- Paid parental leave
- Health insurance
Helpdesk Technician I
Arcis Golf —Dallas, TX
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Office
Copy of Desktop Support Technician
American Technology Services —Irving, TX
- $0 a year
- Full-time
- Remote
- Azure
- Windows
- Bachelor's degree
Quick Apply

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desktop support technician jobs near rowlett, tx

Technician - IT Service Desk

Sunoco LP -
Dallas, TX

Quick Apply

Job Details

Full-time
23 hours ago

Qualifications

Desktop computer repair
Network troubleshooting
Windows
Network infrastructure
High school diploma or GED
Desktop (troubleshooting support)
WAN
Customer support
Ticketing system technical support

Full Job Description

Sunoco LP is a leading energy infrastructure and fuel distribution master limited partnership operating across 32 countries and territories in North America, the Greater Caribbean, and Europe. The Partnership’s midstream operations include an extensive network of approximately 14,000 miles of pipeline and over 160 terminals. This critical infrastructure complements the Partnership’s fuel distribution operations, which distribute over 15 billion gallons annually to approximately 11,000 Sunoco and partner-branded retail locations, as well as independent dealers and commercial customers.

At Sunoco, we take great pride in what we do and wholeheartedly believe our employees drive success for our company and our customers. We are always looking for the best and brightest talent and we are committed to making your job a challenging and rewarding experience.

Summary:

Provide IT helpdesk technical support for a customer base of 6000+ sites to ensure maximum site uptime, meet SLA requirements for ticket resolution, and assist with various technology rollout projects.

Essential Duties and Responsibilities:

Troubleshoot customer issues relating to various hardware and software packages using pertinent questions, remote troubleshooting and walking customers through problem solving process
Troubleshoot network connectivity related issues.
Respond to queries by phone, email or ticketing system
Ensure accuracy and completeness of logged ticket information to support reporting and escalations
Escalate to and work with onsite vendors as required to resolve issues
Follow up with customers to verify issues have been resolved
Work to resolve tickets within established SLA’s
Assist with software patch deployment projects and monitoring
Submit KB articles for issue resolution and software support to team leads
Provide positive customer support experience
Provide after-hours support on a rotational basis

Requirements:

Education and/or Experience, Knowledge, Skills & Abilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements for this position are listed below:

0-2 years required. 2-3 years of experience in IT, Windows based desktop and/or POS (Point of Sale) support preferred. High school diploma or equivalent.
Experience supporting POS (Radiant, VeriFone, Fiscal, Passport, etc.) in a c-store environment would be helpful, but not required
Experience resolving standard Windows desktop issues, and basic understanding of PC and POS networking
Experience with ticket tracking systems and meeting ticket resolution SLAs
Experience with desktop support tools and the ability to quickly learn new tools and technologies
Experience with Local Area Networks, Wide Area Networks
This position requires strong customer service, written, and verbal communication skills

Working Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Usually, normal office working conditions.
Must be able to remain in a stationary position 50% of the time due to prolonged periods of sitting or standing.

#LI-CK1

"An equal opportunity employer/disability/vet The Partnership is an equal opportunity employer and does not discriminate against qualified applicants on the basis of any actual or perceived legally protected characteristics under federal, state, or local law. The nature and frequency of the above working conditions and requirements may vary depending on individual operational circumstances. Where feasible, the Partnership will make reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job. DISCLAIMER: The statements listed in this job posting, which are subject to change, are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. "

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Refine Your Search

desktop support technician jobs in rowlett, tx

Technician - IT Service Desk

IT Technician

Desktop Support Technician

Tier 1, IT Help Desk Support

Help Desk Analyst

LAN Support Technician II

Senior Help Desk Technician

IT Field Services Technician II

Computer Repair Technician

Level 2 Support Technician - Service Desk

Senior Desktop Support Technician

After-Hours IT Support Desk Technician

Desktop Support Technician (226 Days)

Service Desk Agent-Technical Support

Service Desk Technician

Restaurant POS Service Analyst

Service Desk Analyst II (Weekends)

Plano Executive Support Team Lead

Helpdesk Technician I

Copy of Desktop Support Technician

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