Top 191 Billing representative Jobs in Roxbury, Ma

Account Service Representative
Boston Water and Sewer Commission —Boston, MA
- $1,180.00 - $1,422.30 a week
- Full-time
- Microsoft Outlook
- Research
- Mid-level
3d
Financial Service Representative
Boston Water and Sewer Commission —Boston, MA
- $1,180.00 - $1,442.31 a week
- Full-time
- Word processing
- Computer literacy
- Research
Billing & Certified Coding Specialist I (Remote)
Beth Israel Lahey Health —Charlestown, MA
- $25 - $34 an hour
- Full-time
- Remote
- Research
- Mid-level
- High school diploma or GED
Medical Scribe
Boston Medical Center —Brighton, MA
- Part-time
- Computer literacy
- Bachelor of Science
- Writing skills
- Health insurance
- Dental insurance
Patient Experience Representative- ORL Call Center
Boston Children's Hospital —Boston, MA
- $19.83 - $29.49 an hour
- Full-time
- Writing skills
- High school diploma or GED
- Entry level
Denial Specialist 1-Professional Billing
Beth Israel Lahey Health —Charlestown, MA
- $22.05 - $29.68 an hour
- Full-time
- Hospital
- Word processing
- Writing skills
Reception Desk Representative, Radiology
Beth Israel Lahey Health —Boston, MA
- $20.50 - $27.59 an hour
- Full-time
- Hospital
- Computer literacy
- English
Practice Representative – BIDMC Primary Care Service
Beth Israel Lahey Health —Boston, MA
- $20.50 - $27.59 an hour
- Full-time
- Computer literacy
- Primary Care
- English
Patient Access Representative
Harbor Health Services, Inc. —Dorchester, MA
- $19.22 - $28.83 an hour
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Disability insurance
Quick Apply
Contact Center Representative
BrightonOne —Brighton, MA
- $25.00 - $26.25 an hour
- Full-time
- Spanish
- HIPAA
- High school diploma or GED
Quick Apply
5d
Clinical Analyst Appeals (Remote)
Beth Israel Lahey Health —Charlestown, MA
- $93,142 - $124,800 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Customer service
Billing and Collections Specialist
Fire Equipment Inc —Medford, MA
- $34.00 - $38.50 an hour
- Full-time
- ERP systems
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
Financial Coordinator -BIDMC (Heart Transplant Program)
Beth Israel Lahey Health —Boston, MA
- $30.45 - $40.98 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Hospital
Billing Coordinator - Healthcare
Boston Health Care for the Homeless Program —Boston, MA
- $22.25 - $35.60 an hour
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
Consumer Services Advocate
Boston Senior Home Care —Boston, MA
- $40,000 - $44,684 a year
- Full-time
- Hybrid work
- Ability to walk for extended periods
- Computer literacy
- Basic math
- Loan repayment program
- Health insurance
Quick Apply
Authorization Specialist (in-person)
North Shore Pain Management —Beverly, MA
- $20 - $25 an hour
- Full-time
- Background check
- Private practice
- HIPAA
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative
L.A. Burdick Chocolates —Boston, MA
- $19 - $24 an hour
- Full-time
- Bilingual
- Computer literacy
- Office
- Health savings account
- Health insurance
Quick Apply
Ambulatory Services Representative III
Boston Medical Center —Boston, MA
- $24.86 - $30.30 an hour
- Full-time
- Hospital
- Computer literacy
- Writing skills
- Health insurance
- Dental insurance
Practice Representative
Beth Israel Lahey Health —Boston, MA
- $20.50 - $27.59 an hour
- Full-time
- Hospital
- Computer literacy
- English
2d
Healthcare Associates Practice Representative
Beth Israel Lahey Health —Boston, MA
- $20.50 - $27.59 an hour
- Full-time
- Hospital
- Computer literacy
- English

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Account Service Representative

Boston Water and Sewer Commission -
Boston, MA

Apply Now

Job Details

Full-time
$1,180.00 - $1,422.30 a week
3 days ago

Qualifications

Computer operation
Database systems
Microsoft Outlook
Phone communication
Spreadsheets
Research
High school diploma or GED
Telephone systems
File organization
Office record organization

Full Job Description

Residency Requirement:

Employees must be Boston residents on their date of hire and for the duration of their

employment subject to BWSC policies and collective bargaining agreements.

Overview:

Position Purpose:

Performs general administrative and customer service duties and all other related work in order to fully support the daily operations of the Account Services Department within the Commission; ensures organizational efficiency in the application of prescribed policies, procedures, and methods.

Responsibilities:

Essential Functions:

(The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.)

Resolves inquiries/disputes from the general public via phone, letter, e-mail and in person, concerning billing, metering, collection and other water/sewer matters.
Analyzes, researches and takes corrective action on accounts utilizing billing and meter records, premise and hearing files, microfiche, CIS system, work order systems and computer applications.
Contacts customers for payment of accounts or arranges for payment on delinquent accounts using the Billing, Termination and Appeal Procedures (“BTA”) and other approved procedures.
Prepares and process forms and correspondence.
Types, files, coordinates, and maintains various manuals and automated filing systems.
Investigates accounts to determine ownership and liability for balances. Researches bills returned as undeliverable via online databases.
Contacts customers with delinquent accounts to secure payment via outgoing manual calls, written correspondence and automated dialer software. Researches bank foreclosed properties using various software and online databases.
Maintains accurate records using both manual and computer entries. Utilizes reports via AMR database to contact customers for MTU repairs and notify customers of unusual consumption patterns.
Processes all meter reading activity reports and billing information using system software.
Coordinates and schedules meter installation, MTU installation, meter tests, investigations, water turn-on and offs, fire pipe inspections, and other appointments with various Commission departments.
Transmits and receives information and instruction via radio and telephone. Opens and closes work orders.
Answers telephones and directs calls using automated switchboard equipment.
Performs similar or related work as required, directed or as situation dictates.

Qualifications:

Recommended Minimum Qualifications:

Education, Training and Experience:

High School Diploma or equivalent required. One to two (1 - 2) years of customer service or similar experience, preferably in the public sector working with local government. Any equivalent combination of education, training, and experience.

Knowledge, Ability and Skill:

Knowledge: Familiarity with basic office procedures; working knowledge of MS Office applications including Outlook; working knowledge of departmental policies and procedures.

Ability: Communicate effectively and tactfully with staff and the public; compose correspondence; prioritize and complete multiple tasks at one time with frequent interruptions; operate a computer with intermediate MS Office skills; manage databases as required by the position; create spreadsheets and maintain records; use telephone system.

Skill: Excellent customer service skills; strong organizational skills; skills in all of the above listed tools and equipment.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to work at a desk and is regularly required to convey information to employees and the public and move about inside the office to access file cabinets and office machinery. The employee must occasionally lift and/or move objects weighing up to 10 pounds, such as supplies, folders, and books. Certain tasks require the ability to view computer screens for extended periods of time.

Supervision:

Supervision Scope: This position performs various duties requiring a thorough knowledge of departmental operations and the ability to complete assigned tasks according to established procedures and protocol.

Supervision Received: Works under the general direction of the Supervisor of Collections/Customer Services and in accordance with applicable Massachusetts General Laws, city policies and relevant state, federal, and local regulations and standards. Follows established work plan and completes work in accordance with established departmental policies and standards; issues are referred to supervisor.

Supervision Given: None.

Job Environment:

Work is performed under typical office conditions; work environment is moderately noisy.
Operates computer, calculator, copier, facsimile machine, and other standard office equipment.
Contacts are by phone, through correspondence, and in person; they generally consist of an information exchange dialogue, discussing routine and semi-complex issues.
Errors could result in delay of department services, and have legal and/or financial repercussions.

Affirmative Action/Equal Employment Opportunity Employer

Apply Now

Refine Your Search

billing representative jobs in roxbury, ma

Account Service Representative

Financial Service Representative

Billing & Certified Coding Specialist I (Remote)

Medical Scribe

Patient Experience Representative- ORL Call Center

Denial Specialist 1-Professional Billing

Reception Desk Representative, Radiology

Practice Representative – BIDMC Primary Care Service

Patient Access Representative

Contact Center Representative

Clinical Analyst Appeals (Remote)

Billing and Collections Specialist

Financial Coordinator -BIDMC (Heart Transplant Program)

Billing Coordinator - Healthcare

Consumer Services Advocate

Authorization Specialist (in-person)

Customer Service Representative

Ambulatory Services Representative III

Practice Representative

Healthcare Associates Practice Representative

I want to receive the latest job alert for billing representative in roxbury, ma

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