Top 421 Account representative Jobs in Royal Oak, Mi

Customer Account Associate | Southfield, MI
Raymond James Financial, Inc. —Southfield, MI
- Full-time
- Hybrid work
- Sales
- High school diploma or GED
- Travel
- Paid holidays
- Health insurance
Account Sales Representative
Natera —Detroit, MI
- $90,000 - $100,000 a year
- Remote
- Microsoft Excel
- Mid-level
- Analysis skills
- Commuter assistance
- Health insurance
5d
Entry Level Customer Account Representative (Full Time)
The Mitt —Royal Oak, MI
- $600 - $1,200 a week
- Full-time
- Background check
- 18 years or older
- In-person
- Paid training
- Employee discount
Quick Apply
13d
Accounts Payable Assistant
Powder Cote II —Mount Clemens, MI
- From $17 an hour
- Part-time
- 5 years
- Mid-level
- Office
- 401(k)
- Paid time off
Quick Apply
EAP Clinical Account Manager - Troy, MI
Ulliance —Troy, MI
- Full-time
- Hybrid work
- 5 years
- Mid-level
- Master's degree
- Health insurance
- Dental insurance
Quick Apply
10d
Account Coordinator - Behavioral Health Services
Ulliance —Troy, MI
- Full-time
- Hybrid work
- Mid-level
- Master's degree
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Personal Lines Account Manager - 2 Years Required
Poljan Insurance Agency —Township of Washington, MI
- $58,100.36 - $64,405.14 a year
- Full-time
- Mid-level
- Office
- Organizational skills
- Disability insurance
- Health insurance
Quick Apply
6d
Inside Sales Representative | Existing Customer Accounts
Infinity —Bingham Farms, MI
- $17 an hour
- Full-time
- Background check
- High school diploma or GED
- In-person
- Paid training
- Health insurance
Quick Apply
5d
Account Manager
Hi-Lex Controls —Rochester Hills, MI
- Full-time
- Marketing
- ERP systems
- Office
Quick Apply
Accounts Payable Specialist - AI Trainer
DataAnnotation —Troy, MI
- $50 - $100 an hour
- Part-time
- Remote
- Mid-level
- Master's degree
- Bachelor's degree
Quick Apply
Sales Account Manager - FERNDALE, MI
Integra Healthcare Equipment —Ferndale, MI
- $50,000 - $60,000 a year
- Skilled nursing facility
- Mid-level
- Driver's License
Quick Apply
Insurance Account Representative
Jasmine Ross Insurance Agency, Inc. —Westland, MI
- $40,000 - $70,000 a year
- Full-time
- Background check
- Mid-level
- Office
- Disability insurance
- Health insurance
Quick Apply
Commercial Lines Account Manager
WAHVE —Dearborn, MI
- Part-time
- Remote
- Senior level
- Marketing
- Commercial
- Health insurance
- 401(k)
9d
Account Manager - State Farm Agent Team Member
Natalie Gajewski - State Farm Agent —Pleasant Ridge, MI
- $70,000 - $80,000 a year
- Full-time
- Mid-level
- Office
- Leadership
- Health insurance
- 401(k)
Quick Apply
Commercial Lines Account Manager
WAHVE —Detroit, MI
- Part-time
- Remote
- Senior level
- Marketing
- Commercial
- Health insurance
- 401(k)
9d
Medical Biller: Workers’ Compensation Accounts Receivable (AR) Specialist
Synergy Health Partners MSO, LLC —Troy, MI
- $20 - $26 an hour
- 8 hour shift
- Hybrid work
- Background check
- Microsoft Outlook
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Student Accounts Receivable/Collections
Northwestern Technological Institute —Southfield, MI
- Email
- Microsoft Outlook
- Office
- In-person
Quick Apply
Sales Assistant -Farmington Hills, MI
Actus Consulting Group,Inc —Farmington Hills, MI
- $24 - $26 an hour
- Full-time
- Background check
- Sales
- Writing skills
- Dental insurance
- 401(k)
Quick Apply
Accounts Payable Specialist
Sanford Rose Associates - JFSPartners —Detroit, MI
- $24 - $26 an hour
- Contract
- Research
- Mid-level
- Office
Quick Apply
2d
Entry Level - Accounts Payable Administrator Assistant
RHP Properties —Farmington Hills, MI
- Full-time
- Hybrid work
- Microsoft Outlook
- OSHA
- Office
- Paid holidays
- Health insurance
Quick Apply
14h

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Customer Account Associate | Southfield, MI

Raymond James Financial, Inc. -
Southfield, MI

Apply Now

Job Details

Full-time

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Parental leave
Vision insurance
Life insurance

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Job Description Summary

This position follows our hybrid-friendly schedule, so you get the best of both worlds – flexibility and collaboration. In office days will be 3 per week averaging 12 days per month in our Southfield, MI Corporate Office.

In a dynamic call center environment, the Customer Account Associate serves as the critical link between branch offices and the Home Office, delivering high-quality account servicing and support. The role involves reviewing, updating, and maintaining client accounts while ensuring compliance with firm policies, regulatory standards, and collection procedures. The associate actively monitors account activity to safeguard the interests of clients, Financial Advisors (FAs), and the Firm. Responsibilities include resolving escalated issues, assisting internal associates and FAs with client support needs, and recommending solutions to moderately complex problems. The associate also supports team development by mentoring less experienced colleagues, maintains accurate records in accordance with exchange and firm requirements, and has frequent interaction with internal clients to ensure satisfaction and operational integrity.

Job Description

Responsibilities :

Assist with various requests for information, referring more complex matters to colleagues.
Answer the telephone and assist callers or those making varied inquiries by email or mail with any basic requests for information, directing more complex matters to colleagues, as necessary.
Carry out standard customer service activities and handle simple customer inquiries.
Conduct data entry into company systems, and review and verify the information to ensure accuracy and accessibility.
Enter data into standard branch systems, reviewing and verifying it for accuracy. This includes handling and documenting counter transactions.
Maintain files and records.
Organize own work schedule each day in line with changing priorities.
Follow a range of mandatory procedures to ensure that work is carried out to the required quality standards and/or to ensure adherence to external regulatory codes and internal codes of conduct.

Knowledge of:

Compliance, with an eye for situations that could present risk to the firm.

Skills:

Uses clear and effective verbal communications skills under supervision to express ideas, request actions and formulate plans or policies.
Supports business processes under supervision by applying an understanding and effective use of standard office equipment and standard software packages.
Works under supervision to develop appropriate plans or perform necessary actions based on recommendations and requirements.
Works to make every customer interaction positive by leaving the customer feeling understood, appreciated, and confident in the organization's ability. Typically works under close supervision.
Works to navigate customer conversations by leveraging the four parts of a service conversation: open, learn, reply, and close. Typically works under close supervision.
Works under supervision to plan, organize, prioritize and oversee activities to efficiently meet business objectives.
Works under supervision to develop, monitor, interpret and understand policies and procedures, while making sure they match organizational strategies and objectives.
Works to connect with customers to strengthen the relationship, meeting personal needs through positive customer experiences. Typically works under close supervision.
Works under supervision to analyze data from multiple sources to draw appropriate conclusions and make suitable recommendations.
Receives, monitors and deals with allocated customers at an elementary level, working under supervision.
Applies understanding of the business environment and objectives to develop solutions under supervision.
Works under supervision to meet high customer service standards.
Works under supervision to understand and effectively operate all customer management systems.
Works under supervision to perform data analysis for use in reports to help guide decision making.
Works to select, deploy and get the best results from the most appropriate office system.
Works to recognize sales opportunities during service interactions to enhance overall customer service. Typically works under close supervision.

Education

High School (HS) (Required)

Work Experience

General Experience - 13 months to 3 years

Certifications

Travel

Less than 25%

Workstyle

Hybrid

The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit Myrjbenefits.com.

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.

We expect our associates at all levels to:

Grow professionally and inspire others to do the same
Work with and through others to achieve desired outcomes
Make prompt, pragmatic choices and act with the client in mind
Take ownership and hold themselves and others accountable for delivering results that matter
Contribute to the continuous evolution of the firm

At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.

#LI-SJ1

Apply Now

Refine Your Search

account representative jobs in royal oak, mi

Customer Account Associate | Southfield, MI

Account Sales Representative

Entry Level Customer Account Representative (Full Time)

Accounts Payable Assistant

EAP Clinical Account Manager - Troy, MI

Account Coordinator - Behavioral Health Services

Personal Lines Account Manager - 2 Years Required

Inside Sales Representative | Existing Customer Accounts

Account Manager

Accounts Payable Specialist - AI Trainer

Sales Account Manager - FERNDALE, MI

Insurance Account Representative

Commercial Lines Account Manager

Account Manager - State Farm Agent Team Member

Commercial Lines Account Manager

Medical Biller: Workers’ Compensation Accounts Receivable (AR) Specialist

Student Accounts Receivable/Collections

Sales Assistant -Farmington Hills, MI

Accounts Payable Specialist

Entry Level - Accounts Payable Administrator Assistant

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