Top 8 Office operations manager Jobs in Royal Oak Mi

Operations Manager
Ameriprise Financial - Michigan —Troy, MI
- $100,000 - $120,000 a year
- Full-time
- Background check
- 5 years
- Office
- Paid holidays
- Health insurance
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Office Manager - Finance & Operations
Canna Zoned MLS —Sylvan Lake, MI
- $60,000 - $80,000 a year
- Full-time
- Mid-level
- Office
- Administrative experience
- Health insurance
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10d
Operations Supervisor
ASR INTERNATIONAL —Selfridge, MI
- $85,000 - $95,000 a year
- Full-time
- Background check
- Microsoft Excel
- Mid-level
- Paid holidays
- Health insurance
Business Operations Supervisor
Ford Motor Company —Dearborn, MI
- Online Application
- Hybrid work
- Microsoft Excel
- Inventory management
- Office
- Paid parental leave
- Paid holidays
1d
Payer Back Office Strategy / Technology / Operations Consultant, Manager
PRICE WATERHOUSE COOPERS —Detroit, MI
- $99,000 - $232,000 a year
- 5 years
- Master's degree
- Bachelor's degree
- Paid holidays
- Health insurance
Payer Back Office Strategy / Technology / Operations Consultant, Senior Manager
PRICE WATERHOUSE COOPERS —Detroit, MI
- $124,000 - $280,000 a year
- 7 years
- Master's degree
- Analysis skills
- Paid holidays
- Health insurance
Office Supervisor, Managed Operations
JTH Tax LLC —Clawson, MI
- $17 - $22 an hour
- Weekends as needed
- Mid-level
- Office
- High school diploma or GED

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Operations Manager
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11d
Office Operations Manager
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Manage incoming phone calls, emails, website inquiries, and referral requests. Experience in office management, operations management, healthcare administration…
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office operations manager jobs near royal oak mi

Operations Manager

Ameriprise Financial - Michigan -
Troy, MI

Quick Apply

Job Details

Full-time
$100,000 - $120,000 a year

Benefits

Paid holidays
Health insurance
401(k)
Paid time off

Qualifications

Resource allocation (project management tasks)
Team leadership
Workflow management (operations management method)
Client rapport building
Client management
Relationship management
Leading team collaboration initiatives
Capacity planning
Process improvement planning

Full Job Description

Operations Manager

Ferhadson and Associates | Troy, MI | Full-Time

Ferhadson and Associates, an Ameriprise Financial advisory practice in Troy, MI, is seeking an experienced Operations Manager to lead the day-to-day operations of a growing and client-focused financial advisory practice.

This role is ideal for an experienced operations professional who enjoys leading teams, improving processes, and creating an exceptional client experience. The Operations Manager will serve as a key member of the leadership team, overseeing operational execution, team performance, workflow management, and the overall efficiency of the practice.

This is not an entry-level position. The ideal candidate brings proven leadership experience, strong operational expertise, and the ability to build scalable processes while maintaining a high standard of service for clients.

About the Practice

Ferhadson and Associates is a dynamic and client-focused Ameriprise Financial advisory practice dedicated to helping individuals and families achieve their financial goals through comprehensive financial planning and personalized advice.

Our environment is:

Relationship-driven and client-focused
Collaborative and team-oriented
Detail-oriented with high service expectations
Growth-minded with opportunities for professional development
Committed to continuous improvement and operational excellence

Key Responsibilities

Operations Leadership

Provide day-to-day leadership and oversight of practice operations
Execute operational initiatives and priorities established by practice leadership
Develop, implement, and maintain procedures that support efficiency and scalability
Identify opportunities to improve workflows, processes, and the overall client experience
Drive operational excellence through organization, accountability, and continuous improvement

Team Leadership & Development

Directly manage and support operational team members
Provide coaching, feedback, and ongoing professional development opportunities
Conduct performance reviews and development conversations
Manage team capacity, workload distribution, and resource allocation
Participate in recruiting, onboarding, and training of new team members
Partner with leadership regarding employee development, promotions, and performance management

Prospect Concierge & New Client Experience

Serve as a primary point of contact for prospective clients throughout the initial engagement process
Manage the prospect experience from initial inquiry through onboarding
Coordinate scheduling and meeting preparation
Facilitate the Ameriprise prospect questionnaire process
Ensure a smooth transition from new client onboarding to ongoing service teams

Office & Practice Management

Oversee daily operations of the Troy office
Coordinate vendors, office supplies, equipment, and facility needs
Manage office resources to support team productivity
Coordinate technology needs and ensure operational resources are available

Workflow & Process Management

Oversee workflows across operational support functions
Prioritize and assign work to ensure timely completion of client and business needs
Develop, document, and maintain standard operating procedures (SOPs)
Monitor processes for efficiency, consistency, and compliance

Technology & Systems Coordination

Support effective utilization of practice technology platforms
Assist with system implementations and process improvements
Identify opportunities to leverage technology to improve efficiency and client service

Ideal Candidate Profile

Required Qualifications

5+ years of experience in operations management, office management, financial services, or a related professional environment
Previous experience leading and developing teams
Experience managing workflows, capacity planning, and resource allocation
Proven ability to create and improve operational processes
Experience working in a client-focused environment with high service expectations

Preferred Qualifications

Bachelor’s degree preferred
Financial services experience strongly preferred
Experience working within a financial advisory or wealth management practice
Familiarity with financial planning, investment operations, or Ameriprise systems is a plus

Professional Strengths

Strong leadership and people management skills
Exceptional organizational skills and attention to detail
Ability to manage multiple priorities in a fast-paced environment
Strong problem-solving and decision-making abilities
Ability to lead through collaboration, accountability, and influence
Excellent written and verbal communication skills
Strong client service and relationship management mindset
High level of integrity, professionalism, and discretion
Strong emotional intelligence and interpersonal skills
Growth mindset with a commitment to continuous learning and improvement

Compensation & Benefits

Compensation:
$100,000 – $120,000 annually - exempt, based on experience, qualifications, and demonstrated leadership capabilities.

The compensation package is designed to attract an experienced operations professional who can provide strong leadership, improve processes, support team development, and contribute to the continued growth and success of the practice.

Benefits Include:

Paid Time Off (PTO)
Medical benefits
401(k) retirement plan
Paid holidays

Work Environment

In-office role based in Troy, MI
Collaborative team environment with direct interaction with practice leadership
Opportunity to make a meaningful impact on practice growth and operational success

Growth Opportunity

This role offers the opportunity to play a critical role in the continued growth and success of the practice. The Operations Manager will have significant ownership over processes, team development, and operational improvements while partnering closely with leadership to support the practice’s long-term goals.

Equal Opportunity Employer

Ferhadson and Associates is an Equal Opportunity Employer and welcomes applicants from all backgrounds.

A background check will be conducted as part of the hiring process. Successful completion is required for employment in accordance with applicable laws.

Quick Apply

Refine Your Search

office operations manager jobs in royal oak mi

Operations Manager

Office Manager - Finance & Operations

Operations Supervisor

Business Operations Supervisor

Payer Back Office Strategy / Technology / Operations Consultant, Manager

Payer Back Office Strategy / Technology / Operations Consultant, Senior Manager

Office Supervisor, Managed Operations

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