Top 4202 Client services Jobs in Rumford, Ri

Account Manager - Client Services
The CCS Companies —Norwood, MA
- $60,000 - $65,000 a year
- Full-time
- Microsoft Outlook
- Word processing
- Bachelor of Science
- Health insurance
- Dental insurance
Quick Apply
Personal Lines Customer Service Representative
Chatterton Insurance, Inc —Rhode Island
- $50,000 - $60,000 a year
- Full-time
- Microsoft Word
- Spanish
- Microsoft Outlook
- Paid holidays
- 401(k)
Entry Level Team Member
Confidential —Woonsocket, RI
- $900 - $1,300 a week
- Full-time
- In-person
- Communication skills
- Entry level
- Paid training
- Opportunities for advancement
Quick Apply
9d
Verizon Associate
Confidential —Pawtucket, RI
- $850 - $1,450 a week
- Full-time
- Continuous improvement
- In-person
- Entry level
- Opportunities for advancement
Quick Apply
9d
Therapeutic Companion, Aging Services
Intent Clinical —Providence, RI
- $25 - $35 an hour
- Part-time
- LMFT
- Clean driving record
- RN License
- Professional development assistance
Quick Apply
Customer Service Representative
Medicare Joe, LLC —Lincoln, RI
- $21 - $23 an hour
- Full-time
- Google Workspace
- Microsoft Outlook
- Customer service
- Paid training
- Paid holidays
Quick Apply
Customer Service Representative
Carjon Air Conditioning and Heating, Inc. —Providence, RI
- $22 - $26 an hour
- Full-time
- Mid-level
- Office
- Residential
- Paid holidays
- Health insurance
Quick Apply
8d
Telephone Banker - Inbound Call Center - East Providence - 1st & 2nd Shift
Bank of America —Riverside, RI
- $25.00 - $31.01 an hour
- 12 hour shift
- Computer literacy
- Research
- High school diploma or GED
8d
Per Diem Professional Development Associate - Northeast
Great Minds —Providence, RI
- $34 - $48 an hour
- Part-time
- Hybrid work
- Background check
- Driver's License
- Math
Quick Apply
2d
Employment Specialist (RI Works)
WORK Inc —Pawtucket, RI
- $25 an hour
- Full-time
- Bilingual
- Mid-level
- Driver's License
- Paid holidays
- Dental insurance
Quick Apply
Customer Service Rep PD
Brown University Health —Providence, RI
- $18.00 - $25.82 an hour
- 8 hour shift
- Hospital
- High school diploma or GED
- 1 year
Teller
Beacon Bank —Providence, RI
- $20.00 - $24.91 an hour
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
3d
Client Services Specialist - Part Time, 11am-4pm, Tuesday-Saturday
Citizens Financial Group —Johnston, RI
- Part-time
- Background check
- Research
- Analysis skills
- Health insurance
- Dental insurance
10d
Employment Specialist (RI Works)
WORK INCORPORATED —Pawtucket, RI
- $25 an hour
- Driver's License
- Bachelor's degree
- Psychology
- Paid holidays
- Dental insurance
Quick Apply
Client Concierge
Eightfeet Wealth Management —North Attleboro, MA
- $65,000 - $85,000 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
- 401(k)
- Paid time off
Quick Apply
Customer Service
Dead Jeep —Cumberland, RI
- $19 - $22 an hour
- Full-time
- Customer service
- High school diploma or GED
- In-person
Quick Apply
Administrative Assistant
Keller North America, Inc. —Cumberland, RI
- $25 - $35 an hour
- Microsoft Outlook
- Computer literacy
- Mid-level
- Paid holidays
- Health insurance
Clinic Assistant
Planned Parenthood —Providence, RI
- $26.91 - $30.94 an hour
- Weekends as needed
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Paid parental leave
Gift Shop - Shipping and Operations
Frog & Toad, LLC —Providence, RI
- $18 an hour
- Part-time
- Ability to walk for extended periods
- High school diploma or GED
- Product management
- Employee discount
Quick Apply
4d
Concession Worker| Part-Time | Rhode Island Convention Center & Amica Mutual Pavilion
Oak View Group —Providence, RI
- $22.14 an hour
- Part-time
- Serving
- High school diploma or GED
- Entry level

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Account Manager - Client Services

The CCS Companies -
Norwood, MA

Quick Apply

Job Details

Full-time
$60,000 - $65,000 a year

Benefits

Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching

Qualifications

Customer communication
Word processing
Account development
High school diploma or GED
Attention to detail
Client services
Associate's degree
Account management

Full Job Description

Company Overview

The CCS Companies is a leading provider of Business Process Outsourcing (BPO) solutions, specializing in credit collection services, customer contact solutions, and healthcare revenue cycle management. We are dedicated to delivering professional, customer-centric services across various industries nationwide.

Job Summary

We are seeking an energetic and motivated Account Manager to join our dynamic team. The primary responsibility of the Account Manager is to build and maintain strong, long-lasting customer relationships and partnerships with new and existing clients. The Account Manager will facilitate communication between clients and all other supporting divisions within The CCS Companies organization. Additionally, the Account Manager will collaborate with Sales, Operations, and other managers to ensure successful enhancement and continuous improvement of customer service and other business solutions. The Account Manager must have a solid track record of exceeding client expectations. partnerships.

Responsibilities

Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors.
Work as part of the new client implementation team to gain familiarity with new client workflows.
Ability to maintain a consistent and regular attendance in accordance with an established schedule.
Ability to work onsite/in-office and in accordance with CCS and department policies and procedures.
Set up client database records to reflect acknowledgement, reporting, and invoice processes while consistently maintaining the integrity and quality control of this data.
Monitor the quality and processing of incoming and outgoing data files, taking corrective action as necessary.
Evaluate the account flow process for any client issues or change requests. Initiate and track client projects using in-house project management software.
Review comprehensive daily, weekly, monthly, and quarterly management reports to provide analysis to the client, Operations, and Executive Managers as needed.
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
Identify opportunities and collaborate with sales team to ensure growth initiatives.
Work with sales team during the pre-contract phase to present products and services to prospective clients.
Respond to complaints and resolve issues aiming for customer satisfaction and the preservation of the company’s reputation.
Research and monitor changes to clients’ processes to better forecast future placements and recovery results.
Assure that all procedures and responsibilities are documented and kept up to date.
Track and document client events, meetings and communication through the use of Salesforce software.
Maintain knowledge of compliancy regulations.
Attend client visits as appropriate, some local and domestic travel as needed (less than 10%).
Other duties as assigned by management.
Ensure the timely and successful delivery of our solutions, according to customer needs and objectives.
Operate as lead point of contact for timely resolution of any client related issues, requests, or problems.

Qualifications

3-5 years of proven client service support.
Strong client analysis, communication, and customer service skills.
Outstanding written and verbal communication skills.
Problem solver with high attention to detail who is thorough, organized, and is easily adaptable to a wide range of client industries.
Must work well independently. Does not need close management supervision.
Ability to prioritize workload while multi-tasking.
Maintain highly professional appearance and demeanor when dealing with clients.
Flexible in working with all CCS personnel.
“Coachability”: Being receptive to feedback, willing to learn, embracing continuous improvement and is receptive and responsive to change.
PC skills: MS Outlook, Word, Power Point, Excel.

Education

B.S. Degree preferred or directly related equivalent experience in lieu of degree.
Associates Degree required.

The CCS Companies are an equal opportunity employer. Diversity and Veteran candidates strongly urged to apply!

Pay: $60,000.00 - $65,000.00 per year

Benefits:

401(k) matching
Dental insurance
Health insurance
Paid time off
Tuition reimbursement
Vision insurance

Application Question(s):

Were you referred by a CCS employee? If yes who?

Education:

High school or equivalent (Required)

Experience:

Client services: 3 years (Preferred)

Ability to Commute:

Norwood, MA 02062 (Required)

Work Location: In person

Quick Apply

Refine Your Search

client services jobs in rumford, ri

Account Manager - Client Services

Personal Lines Customer Service Representative

Entry Level Team Member

Verizon Associate

Therapeutic Companion, Aging Services

Customer Service Representative

Customer Service Representative

Telephone Banker - Inbound Call Center - East Providence - 1st & 2nd Shift

Per Diem Professional Development Associate - Northeast

Employment Specialist (RI Works)

Customer Service Rep PD

Teller

Client Services Specialist - Part Time, 11am-4pm, Tuesday-Saturday

Employment Specialist (RI Works)

Client Concierge

Customer Service

Administrative Assistant

Clinic Assistant

Gift Shop - Shipping and Operations

Concession Worker| Part-Time | Rhode Island Convention Center & Amica Mutual Pavilion

I want to receive the latest job alert for client services in rumford, ri

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