Top 61 Front desk agent Jobs in Rush, Ny

Front Desk Agent
Spark by Hilton —Rochester, NY
- From $17.50 an hour
- Part-time
- Microsoft Word
- Sales
- Basic math
Quick Apply
Front Desk Associate
Planet Fitness —Henrietta, NY
- $16 an hour
- Part-time
- Background check
- 18 years or older
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
8d
Front Desk Dental Receptionist
Henrietta Family Dental —Rochester, NY
- $18 - $26 an hour
- Full-time
- Dental office
- High school diploma or GED
- Front desk
- Disability insurance
- Dental insurance
Quick Apply
8d
Front Desk Agent: 7am- 3pm and 3pm-11pm
Schulte Hospitality Group —Victor, NY
- $17 an hour
- Background check
- Computer literacy
- Writing skills
- Paid parental leave
- Paid holidays
Quick Apply
Hotel Front Desk Agent
Indus Hospitality Group, Inc —Rochester, NY
- $16 - $18 an hour
- 18 years or older
- Hotel
- High school diploma or GED
Quick Apply
Guest Service Representative - Front Desk (Woodspring Suites)
J&P Hospitality Management, LLC —Rochester, NY
- $16 - $18 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
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Front Desk Receptionist
Lakeshore Family and Cosmetic Dentistry P.C. —Canandaigua, NY
- $19 - $25 an hour
- Full-time
- Dental office
- Customer service
- In-person
- Paid holidays
- Health insurance
Quick Apply
3d
Front Desk
Monroe Medspa —Rochester, NY
- $19 - $21 an hour
- Full-time
- Mid-level
- Administrative experience
- Communication skills
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Guest Service Agent
Spark Rochester —Rochester, NY
- $18 an hour
- Part-time
- Hotel
- Communication skills
- Entry level
- Free parking
- Paid holidays
Overnight Front Desk Associate
Planet Fitness —Henrietta, NY
- $16.50 an hour
- Part-time
- Background check
- 18 years or older
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
3d
Guest Service Agent
Best Western Marketplace Rochester —Rochester, NY
- $17 an hour
- Part-time
- Hotel
- Communication skills
- Entry level
- Free parking
- Paid holidays
Patient Concierge
Dermatology Associates of Rochester —Rochester, NY
- $17 - $19 an hour
- Part-time
- Surgery
- Computer literacy
- HIPAA
- Flexible schedule
- Paid sick time
Quick Apply
9d
Guest Service Representative
Buffalo Lodging Associates, LLC —Rochester, NY
- $16.50 - $18.00 an hour
- Weekends as needed
- Clean driving record
- Residential
- Hotel
- Paid holidays
- Disability insurance
Quick Apply
8d
Front Desk / Cashier / Inventory Management/Customer Service at Free Style Mercantile
Free Style Mercantile —Mumford, NY
- $16 - $18 an hour
- Part-time
- Food service experience
- Entry level
Quick Apply
2d
Dental Front Desk Administrative Coordinator - "ACCEPTING EXPERIENCED DENTAL PROFESSIONALS ONLY"
Perinton Dental Group —Fairport, NY
- $23 - $28 an hour
- Full-time
- Dental office
- Mid-level
- Administrative experience
- Continuing education credits
- Health savings account
Quick Apply
7d
Front Desk Agent
Hampton by Hilton —Rochester, NY
- $16 - $17 an hour
- Part-time
- In-person
- Communication skills
- Entry level
Quick Apply
4d
Front Desk Receptionist
Perinton Dermatology —Fairport, NY
- $17 - $20 an hour
- Part-time
- Computer literacy
- Administrative experience
- Data entry
Quick Apply
19h
Front Desk Receptionist
Defining Edge Men’s Studio —Rochester, NY
- From $16 an hour
- Part-time
- Fair chance
- In-person
- Communication skills
- Paid time off
- Employee discount
Quick Apply
11d
Guest Service Agent
Home 2 Rochester, NY —Rochester, NY
- $17.00 - $17.50 an hour
- Weekends as needed
- Hotel
- Communication skills
- Entry level
- Free parking
- Paid holidays
Hyper Wellness Representative - Front Desk
Restore Hyper Wellness - RHWM042 —Pittsford, NY
- $17 - $19 an hour
- Part-time
- Mid-level
- High school diploma or GED
- Organizational skills
- Paid time off
- Opportunities for advancement
Quick Apply

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Front Desk Agent

Spark by Hilton -
Rochester, NY

Quick Apply

Job Details

Part-time | Full-time
From $17.50 an hour

Qualifications

Customer communication
Teamwork
Sales
Basic math
In-person customer service
Employee relationship building
High school diploma or GED
Attention to detail
Negotiation

Full Job Description

Job Summary

To ensure guest satisfaction by providing efficient service and superior guest relations while increasing

sales volume and profitability. To embrace the values of the Company Culture and Guiding Principles.

Duties

1) Meets and exceeds the expectations of the guests by providing outstanding guest service in accordance
with the hotel’s policies/procedures, and the brand’s standards.
Visible at the front desk at all times.
Participates in the prompt and courteous check in and checkout of guests. Rates and room numbers
should not be announced.
Special attention should be paid to guest requests.
Use guests’ names when communicating with them.
Provide gracious and efficient telephone service as it relates to general PBX calls.
Calls should be answered promptly and knowledgeably, always ensuring complete and accurate
information.
Demonstrates a working knowledge of all services, facilities and programs of the hotel and
effectively assists the hotels’ guests.
Responds to guests’ requests promptly, efficiently, and courteously. Communicates effectively
Arranges fulfillment of guest services by working with housekeeping, maintenance and food and
beverage where applicable.
Stays current with developments in the hotel by reviewing the communication log book each shift;
updates log book for next shift.
Demonstrates resolve conflicts and negotiate effectively.
Teamwork by cooperating, assisting, and communicating effectively with co-workers.
Properly processes guest mail, messages, packages, and wake up calls.
Provide concierge service – fluent knowledge of area, attractions, restaurants, special events, and
guest amenities.
Deliver requested items to guestrooms such as rollaway beds, cribs, pillows, towels, luggage etc.
Completes all duties and prints all reports as specified on the shift checklist.
2) Increase sales volume and profitability.
Maximize revenue per available room using knowledge of rates, selling restrictions and strategies.
Maximize room occupancy utilizing agreed upon overbooking policy, out of order rooms and upgrades.
Maximize sales productivity by using proper sales techniques.
Promote food and beverage outlets within hotel.
Maintaining and stocking Pantry/Suite Shop.
Ensures all guests establish credit upon check in.
Monitors guest accounts to ensure adherence to hotel credit limits by completing high balance reports
and verifies accuracy of registration information.
Ensure all charges are correctly entered on the guest’s bill, credit card control procedures are strictly
adhered to, and accounts are balanced daily.
Accurately closes shift by getting appropriate approval signatures and authorization codes.
3) Ensures the property consistently maintains a clean, hospitable and professional
environment.
Adheres to Hotel’s standards of operations.
Ensuring compliance with licensing laws, health and safety and other statutory
regulations.
Maintains clean, safe and secure environment for guests and associates.
Acts as security when needed to ensure guest and associate safety.
Maintain a clean, pleasant, and professional image to the guest.
Follows hotel’s grooming and dress standards and wear the proper uniform at all times.
4) General Job Performance Requirements
Associate is expected to work in other areas of the hotel when needed to assist operations and to perform
job duties not necessarily contained in this job.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of
significance.
Performs all duties and responsibilities in a timely and efficient manner in accordance with established
company policies and procedures to achieve the overall objectives of this position.
Maintains a favorable working relationship with all other company employees to foster and promote a
cooperative and harmonious working climate.
Requests assistance as needed.
Working knowledge of Microsoft Excel and Word.
Advanced working knowledge of property management software systems.
Working knowledge of switchboard and telephone etiquette.
Excellent communication, organizational and guest service skills required.
At all times projects a favorable image of the Hotel to the public.
5.) General Physical Requirements. The following are the customary physical efforts required to perform the
essential functions of this job with or without accommodation.
Move, transport, put, install, remove, replace, position, place, and transfer.
Move about or to, position self.
Operate, adjust attach, position, set up, handle, tend to activate, apply, measure, use, modify, input,
compile, retrieve, make, create, collect, inspect, prepare, service.
Education and/or Experience
One to three months related experience and/or training. High school diploma; or equivalent combination of
education and experience.
Competencies
Be at work consistently and on time; Arrive at meetings on time.
Able to read and interpret written information.
Able to work alone or with others.
Able to deal with frequent change, delays, or unexpected events.
Follow instructions, respond to management direction; Take responsibility for own actions; Complete tasks
correctly and on time or notify appropriate person with an alternate plan.
Follow policies and procedures; Use time efficiently. Conserve organizational resources; Generate
suggestions for improving work. Demonstrate accuracy, thoroughness and attention to detail.
Observe safety and security procedures; Report potentially unsafe conditions; Use equipment and materials
properly.
Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for
service and assistance.
Identify and resolve problems in a timely manner; Develop alternative solutions; Use reason even when
dealing with emotional topics.
Display willingness to make decisions; Understand business implications of decisions; Include appropriate
people in decision-making process.
Contribute to building a positive team spirit; ask for and offer help when needed.
Treat people with respect; Approach others in a tactful manner; Follow through on commitments; Work
with integrity and ethics; Uphold organizational values.
Maintain confidentiality; Listen to others without interrupting; Keep emotions under control. React well
under pressure.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common
fractions, and decimals. Ability to compute rate, ratio, and percent.

Pay: From $17.50 per hour

Work Location: In person

Quick Apply

Refine Your Search

front desk agent jobs in rush, ny

Front Desk Agent

Front Desk Associate

Front Desk Dental Receptionist

Front Desk Agent: 7am- 3pm and 3pm-11pm

Hotel Front Desk Agent

Guest Service Representative - Front Desk (Woodspring Suites)

Front Desk Receptionist

Front Desk

Guest Service Agent

Overnight Front Desk Associate

Guest Service Agent

Patient Concierge

Guest Service Representative

Front Desk / Cashier / Inventory Management/Customer Service at Free Style Mercantile

Dental Front Desk Administrative Coordinator - "ACCEPTING EXPERIENCED DENTAL PROFESSIONALS ONLY"

Front Desk Agent

Front Desk Receptionist

Front Desk Receptionist

Guest Service Agent

Hyper Wellness Representative - Front Desk

I want to receive the latest job alert for front desk agent in rush, ny

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