Top 11 Help desk support Jobs in Rushville, Il

IT Systems Support Specialist – Managed Services
McDonough Telephone Cooperative —Colchester, IL
- $30.25 - $35.55 an hour
- Email
- Background check
- Mid-level
- Office
- Paid training
- Paid holidays
Quick Apply
4d
Information Technology Support Technician
Western Grain Marketing, LLC. —Rushville, IL
- $60,000 - $75,000 a year
- Full-time
- Computer Science
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
Information Technology Support Technician
Western Grain Marketing —Rushville, IL
- $60,000 - $75,000 a year
- Full-time
- Background check
- Computer Science
- Pass drug screening
- Health savings account
- Paid holidays

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IT Systems Support Specialist – Managed Services
McDonough Telephone Cooperative —Colchester, IL
Valid driver's license with the ability to travel to customer locations as needed. Strong communication skills and the ability to explain technical concepts to…
$30.25 - $35.55 an hour
Quick Apply
4d
Information Technology Support Technician
Western Grain Marketing, LLC. —Rushville, IL
Must have a valid driver's license and satisfactory driving record. Associate's or Bachelor's degree in Information Technology, Computer Science, Agricultural…
$60,000 - $75,000 a year
Quick Apply

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4d
Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
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IT Systems Support Specialist – Managed Services

McDonough Telephone Cooperative
Colchester, IL

Quick Apply

Job Details

Full-time
$30.25 - $35.55 an hour
4 days ago

Benefits

Paid training
Paid holidays
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance
Retirement plan

Qualifications

Customer communication
Driver's License
Computer hardware
macOS
Desktop administration
Associate's degree
Mobile devices

Full Job Description

At MTC, we're more than a telecommunications cooperative. We're also a trusted Managed Service Provider (MSP) serving businesses throughout our region. As our IT Support Specialist, you'll support both the technology that powers MTC and the systems that keep our business customers connected, secure, and productive.

One day you might be helping an employee troubleshoot a workstation issue. The next, you could be assisting a local business with a network configuration, server upgrade, cybersecurity enhancement, or cloud solution. If you enjoy variety, problem-solving, and building relationships while working with a wide range of technologies, you'll find plenty of opportunity in this role.

You'll Be a Great Fit If You:

Enjoy diagnosing technical issues and finding practical solutions.
Are comfortable working with a variety of technologies, including PCs, servers, networks, wireless systems, phone systems, and security equipment.
Like helping people and can communicate technical information in a clear, approachable way.
Appreciate variety in your workday, from configuring equipment and supporting users to assisting with network and cybersecurity initiatives.
Take pride in maintaining secure, reliable, and efficient systems.
Don't mind rolling up your sleeves for hands-on work, including cabling, equipment installation, and onsite support.

What This Role Is All About

This is a dual-focus role supporting both MTC's internal technology environment and the managed IT environments of our business customers. You'll function as part of the IT team for multiple organizations, helping local businesses maintain reliable, secure, and efficient technology systems while ensuring MTC's own infrastructure remains strong and dependable.

This position also contributes to MTC's mission of delivering dependable communications and technology services that help our region stay connected.

Key Responsibilities

Install, configure, maintain, and provide Tier 1 support for desktops, laptops, operating systems, software, and peripherals.
Support server hardware, virtualization environments, storage systems, and backup solutions.
Assist with network infrastructure including switches, firewalls, wireless systems, Ethernet, and fiber optic cabling.
Support digital, analog, and VoIP phone systems and security camera systems.
Troubleshoot equipment and coordinate repairs with vendors as needed.
Assist with technology procurement and implementation projects.
Provide technical support and guidance to employees and managed IT clients.
Serve as an escalation resource for Helpdesk and IT Technician staff.
Educate users on technology procedures, cybersecurity awareness, and best practices.
Provide remote and onsite IT support to managed services clients, serving as a trusted technology resource for their day-to-day operations.
Build and maintain positive working relationships with local business customers while delivering responsive technical support.
Participate in after-hours maintenance windows .

What You Bring

Associate's or Bachelor's degree in Information Technology or related field preferred.
One year of IT experience preferred.
Knowledge of Windows, Linux, macOS, and mobile operating systems.
Experience with hardware installation, troubleshooting, and maintenance.
Understanding of LAN/WAN networking, routing, switching, firewalls, and wireless technologies.
Familiarity with virtualization platforms, backup solutions, and server environments.
Strong diagnostic, troubleshooting, and problem-solving skills.
Ability to manage multiple priorities and work independently.
Strong communication skills and the ability to explain technical concepts to non-technical users.
Valid driver's license with the ability to travel to customer locations as needed.

Why MTC?

We offer a benefits package designed to support employees both at work and at home, including:

Competitive health insurance with reasonable employee premiums
10% retirement match
21 days of PTO
8 paid holidays
Training and professional development opportunities
A collaborative team environment serving the communities we call home

Ready to Apply?

Send your resume to [email protected] or visit www.mdtc.net/careers for more information and a complete benefits overview.

The actual base pay offered to the successful candidate will be based on job-related skills, experience, qualifications, and internal equity. It is not typical for an individual to be hired at the upper end of the pay range.

Pay: $30.25 - $35.55 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Life insurance
Paid time off
Parental leave
Retirement plan
Vision insurance

People with a criminal record are encouraged to apply

Application Question(s):

Is the starting pay of $30.25 plus benefits acceptable?
This is an on-site position at our Colchester office. It is not remote or hybrid due to needs of our managed services clients. Are you willing to work on-site at our Colchester office?

License/Certification:

drivers license (Required)

Ability to Commute:

Colchester, IL 62326 (Required)

Work Location: In person

Quick Apply

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help desk support jobs in rushville, il

IT Systems Support Specialist – Managed Services

Information Technology Support Technician

Information Technology Support Technician

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