Top 452 Call center Jobs in Rutherford, Nj

Member Care Advocate
EmpiRx Health, LLC —Montvale, NJ
- $50,890 - $63,612 a year
- Full-time
- Bachelor of Science
- Mid-level
- Office
- Health savings account
- Health insurance
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EMS Dispatcher/EMT, Per Diem
University Hospital, Newark NJ —Newark, NJ
- $25.55 an hour
- Per diem
- Spanish
- BLS Certification
- Mid-level
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Retail Sales Associate/PHONE REPAIR TECH
ZAGG, Inc. —Paramus, NJ
- $16 - $18 an hour
- 8 hour shift
- Sales
- Marketing
- Inventory management
- Employee discount
- Flexible schedule
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Inbound Retention Representative (Six-Figure Opportunity)
EchoStar —Roseland, NJ
- From $70,000 a year
- Weekends as needed
- Clean driving record
- Pass drug screening
- High school diploma or GED
- Paid training
- Health savings account
Quick Apply
Call Center Representative - Career Growth
EchoStar —Roseland, NJ
- From $43,000 a year
- Weekends as needed
- Clean driving record
- Pass drug screening
- High school diploma or GED
- Paid training
- Health savings account
Quick Apply
Customer Service Specialist I #Full Time #Remote
61st Street Service Corp —Fort Lee, NJ
- $23.56 - $28.85 an hour
- Full-time
- Remote
- Entry level
- Under 1 year
- Health insurance
- Paid time off
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Patient Access Specialist I #Full Time #Remote
61st Street Service Corp —Fort Lee, NJ
- $24.30 - $30.51 an hour
- Full-time
- Remote
- 2 years
- Entry level
- Health insurance
- Paid time off
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Patient Access Rep I
University HealthCare Alliance —Newark, NJ
- $25.03 - $31.92 an hour
- Full-time
- Remote
- Basic math
- HIPAA
- No experience needed
Representative Call Center Telecom
St. Joseph's Health —Woodland Park, NJ
- $15.92 - $24.66 an hour
- Full-time
- Remote
- No experience needed
- High school diploma or GED
- Children
- 403(b) matching
- Paid holidays
14d
Call Center/Sales BDC
Route 23 Nissan —Essex County, NJ
- $58,000 - $70,000 a year
- Full-time
- Background check
- Computer literacy
- Business development
- Health insurance
- Dental insurance
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Customer Service Associate - Inbound Call Center Support Specialist @ PlantShed
Plant Shed New York Flowers —Englewood, NJ
- From $18 an hour
- 8 hour shift
- Bilingual
- Administrative experience
- Fair chance
- Health insurance
- 401(k)
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Customer Care Supervisor (Remote)
JCPenney —Wayne, NJ
- $57,000 - $133,000 a year
- Full-time
- Management
- Mid-level
- High school diploma or GED
- Store discount
- Paid holidays
Customer Service Rep (CRL)
Oldcastle BuildingEnvelope —Secaucus, NJ
- $21.63 - $26.92 an hour
- Mid-level
- High school diploma or GED
- Associate's degree
- Paid time off
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Supervisor, Customer Service
Barnes & Noble, Inc. —Clifton, NJ
- $55,000 - $65,000 a year
- Full-time
- Writing skills
- Mid-level
- Analysis skills
- Paid parental leave
- Paid holidays
5d
Customer Service Associate
Rachel inc —Jersey City, NJ
- $24.31 - $29.28 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- Analysis skills
Quick Apply
Call Center Agent - English (Remote)
Stratford Solutions Inc. —New York, NY
- $20 an hour
- Weekends as needed
- Remote
- Bilingual
- Computer literacy
- Mid-level
Quick Apply
Clerk 1 / Telephone Operator
Bergen County, NJ —Hackensack, NJ
- $35,360 a year
- Overtime
- Background check
- Spanish
- English
- Disability insurance
- Health insurance
Customer Service Associate
Joshwuh LLC —Jersey City, NJ
- $23.72 - $28.57 an hour
- Full-time
- Computer literacy
- Organizational skills
- Communication skills
Quick Apply
Client Care Coordinator
Serenium Therapy & Wellness —Hackensack, NJ
- $50,000 - $60,000 a year
- Full-time
- Medical office experience
- Mid-level
- Travel reimbursement
- Paid holidays
Quick Apply
Customer Service Associate
UNIQLO —Kearny, NJ
- $19 an hour
- Part-time
- Spanish
- High school diploma or GED
- Communication skills

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Member Care Advocate

EmpiRx Health, LLC -
Montvale, NJ

Quick Apply

Job Details

Full-time
$50,890 - $63,612 a year

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance

Qualifications

Productivity software
Pharmacy Technician Certification

Full Job Description

Member Care Advocate (Montvale, NJ)

EmpiRx Health is the leading clinically-driven pharmacy benefits management company. As the pioneer in value-based pharmacy care, EmpiRx Health puts its customers and members first by enabling them to take control of their pharmacy benefits, healthcare outcomes, and financial results.

We place more emphasis on member care than any other PBM by focusing on health outcomes first. Our pharmacists and clinicians are at the center of everything we do―and our population health solution delivers tailored strategies for our clients. Leveraging our newly launched, AI-powered pharmacy care platform, Clinically™, EmpiRx Health’s pharmacists and client experience teams provide the highest quality pharmacy care to our clients and their members. This enables benefits plan sponsors to keep their members healthy, happy, and productive, while substantially reducing prescription drug spending, which has been on an explosive growth trajectory in recent years.

Position Summary:

The Member Care Advocate plays a critical role in delivering high-quality, concierge-level service to EmpiRx Health members by providing administrative oversight and case management support. This role ensures timely resolution of member inquiries, escalations, and coordination between members, pharmacies, and prescribers. The position supports population health initiatives through proactive engagement and adherence to defined KPIs and service standards. By collaborating cross-functionally, the Member Care Advocate contributes to improved health outcomes, member satisfaction, and operational excellence.

What You’ll Do:

Key Responsibilities:

Operations:

Manage assigned member cases using the population health management system, ensuring timely completion and accuracyServe as a liaison between members, pharmacies, and prescribers to coordinate care and resolve issuesRespond to member inquiries and requests in a professional and timely mannerHandle email communications and administrative tasks aligned with service expectationsSupport concierge-level services and assist with member-focused projects under pharmacist supervision

Member Experience & Service Delivery:

Provide high-quality, consistent, and empathetic support to membersResolve member escalations efficiently within defined turnaround timesEnsure adherence to KPIs related to call handling, case resolution, and service qualityDeliver best-in-class member experience through attention to detail and responsiveness

Compliance & Collaboration:

Follow all applicable laws, regulations, and internal processesCollaborate with Clinical Account Executives and Client Management teams on member-related needsCommunicate effectively across internal departments to ensure coordinated care delivery

Maintain documentation accuracy and compliance within systems and workflows

What You Need:

Education & Experience (Mandatory):

Pharmacy Technician Certification (CPhT)
Minimum 2 years of experience in PBM, health plan, or MTM call center environment OR 4 years in hospital/retail pharmacy setting
Strong proficiency in Microsoft Office Suite
Excellent verbal and written communication skills
Strong time management and ability to work in a fast-paced environment
Customer service orientation with a focus on delivering high-quality member experience
Ability to work onsite 5 days per week

Experience (Preferred):

Bachelor’s degree
Active Pharmacy Technician license
Experience working with population health or case management systems
Prior experience supporting clinical or pharmacy operations teams

The expected salary range for this New Jersey position is between $50,890-63,612. Total earnings may also include various incentive options. Actual pay will be adjusted based on experience, education, geographic location, and other job-related factors as permitted by law. Subject to program eligibility, this position qualifies for a robust suite of benefits including: Paid Time Off, a 401(k) program, Health Insurance including Dental & Vision coverage, Tuition Reimbursement, Health Savings Account, and an Employee Assistance Program.)

Benefits And Perks

Subject to program eligibility, this position qualifies for a robust suite of benefits including: Paid Time Off, a 401(k) program, Health Insurance including Dental & Vision coverage, Health Savings Account, and an Employee Assistance Program.

EmpiRx Health is an Equal Opportunity Employer

At EmpiRx Health, we wholeheartedly embrace the power of diversity and the magic of inclusion. The kaleidoscope of unique perspectives, backgrounds, and talents fuels our innovation and sets us apart. We're on a mission to build a team as diverse as the world we serve, where everyone is welcome and celebrated. We're not just breaking down barriers; we're actively erasing them to create an environment where opportunity knows no bounds. In unity, we find our strength and invite individuals from all walks of life to join us in our exhilarating journey to shape a brighter, more inclusive future together.

Note: This job description is a general outline of responsibilities and qualifications for the role. Additional duties may be assigned, and the position may evolve to meet the organization's needs.

PI286086269

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Refine Your Search

call center jobs in rutherford, nj

Member Care Advocate

EMS Dispatcher/EMT, Per Diem

Retail Sales Associate/PHONE REPAIR TECH

Inbound Retention Representative (Six-Figure Opportunity)

Call Center Representative - Career Growth

Customer Service Specialist I #Full Time #Remote

Patient Access Specialist I #Full Time #Remote

Patient Access Rep I

Representative Call Center Telecom

Call Center/Sales BDC

Customer Service Associate - Inbound Call Center Support Specialist @ PlantShed

Customer Care Supervisor (Remote)

Customer Service Rep (CRL)

Supervisor, Customer Service

Customer Service Associate

Call Center Agent - English (Remote)

Clerk 1 / Telephone Operator

Customer Service Associate

Client Care Coordinator

Customer Service Associate

I want to receive the latest job alert for call center in rutherford, nj

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