Top 1318 customer service representative Jobs in rye brook ny

Underwriting Member Services Operations Manager
Signal Management Services, LLC —South Norwalk, CT
- $90,000 - $110,000 a year
- Full-time
- Microsoft Excel
- Office
- Databases
- Health savings account
- Health insurance
Quick Apply
Sales Representative/Customer Service (Wellness Consultant)
Prisco Hot Tubs —Greenwich, CT
- $37,500 - $75,000 a year
- Full-time
- Dealership
- US work authorization
- POS
- Health insurance
- Paid time off
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Customer Service Coordinator
Confidential —Rockland County, NY
- $22 - $26 an hour
- Overtime
- ERP systems
- Mid-level
- Warehouse experience
- Paid time off
- 401(k) matching
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Floral Customer Service Representative - weekends required
QG Floral —Whitestone, NY
- From $20 an hour
- Part-time
- Spanish
- Writing skills
- English
- Employee discount
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Client Service Associate
Twenty Four Wealth Management —Darien, CT
- $65,000 - $80,000 a year
- Full-time
- Microsoft Word
- Background check
- Microsoft Excel
- Paid training
- Paid holidays
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Customer Service Manager - Manufacturing
StarrTrax —Rye Brook, NY
- $120,000 - $150,000 a year
- Full-time
- Background check
- 5 years
- Computer literacy
- Health insurance
- Dental insurance
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Director of Guest Relations
Confidential —Westchester County, NY
- From $70,000 a year
- Full-time
- Customer service
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
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Customer Service Representative
Robison Oil —Port Chester, NY
- $21 an hour
- Overtime
- Background check
- Computer literacy
- High school diploma or GED
- Health insurance
- Dental insurance
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2d
Customer Service Associate
Walgreens —Port Chester, NY
- $17 - $19 an hour
- Part-time
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
8d
Tennis Club Customer Service Specialist
Westchester Tennis Center —Port Chester, NY
- $20 - $25 an hour
- Full-time
- Background check
- Computer literacy
- Organizational skills
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1d
Airport Customer Service Agent (Breeze) - HPN
Unifi Aviation, LLC —White Plains, NY
- $17 an hour
- Overtime
- 18 years or older
- Working with individuals with disabilities
- No experience needed
- Paid training
- Health insurance
Customer Service/Sales
Home Depot —Port Chester, NY
- $17.50 - $20.50 an hour
- Entry level
Customer Service Representative
Robison —Port Chester, NY
- $20 an hour
- Overtime
- Computer literacy
- High school diploma or GED
- Computer skills
- Health insurance
- Dental insurance
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Customer Service Associate I
Dollar Tree —White Plains, NY
- $17.00 - $17.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store
- Health insurance
- Dental insurance
Member Services Specialist I
USALLIANCE Financial —Rye, NY
- $21 - $23 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Research
- Paid holidays
- Paid time off
Quick Apply
Veterinary Client Service Representative at HUB - Port Chester
HUB Veterinary Group —Port Chester, NY
- $16 - $23 an hour
- Part-time
- In person
- Computer literacy
- Administrative experience
- Conflict management
Quick Apply
Lab Aid - White Plains,NY
ProPath Services, LLC —White Plains, NY
- $20 - $25 an hour
- Full-time
- High school diploma or GED
- Quality control
- Data entry
- Paid holidays
- Health insurance
Pro Customer Service/Sales
Home Depot —Port Chester, NY
- $18.50 - $20.50 an hour
- Entry level
- Commercial
Customer Experience Agent
Paraco Gas Corp —Rye Brook, NY
- $20 - $21 an hour
- Overtime
- Computer literacy
- Residential
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative
Million Air —White Plains, NY
- From $27 an hour
- Weekends as needed
- Bilingual
- Clean driving record
- Basic math
- Health insurance
- Dental insurance

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Underwriting Member Services Operations Manager

Signal Management Services, LLC
South Norwalk, CT

Quick Apply

Job Details

Full-time
$90,000 - $110,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Referral program

Qualifications

Microsoft Excel
Filing
Process improvement
Databases
Time management

Full Job Description

Job Summary
The Underwriting Member Services Operations Manager supports the Chief Underwriting Officer by overseeing daily workflow, ensuring accuracy and timeliness of member transactions, and providing guidance to a team of Member Service Representatives (MSR). This role is responsible for improving operational efficiency, standardizing processes, and serving as an escalation point for complex member or broker inquiries. The Manager will perform all core MSR duties while also coordinating team performance, training, and quality control.

The Member Services Operations Manager exercises moderate independent judgment in coordinating team activities, resolving escalated issues, and ensuring compliance with established procedures. Works under general supervision but is expected to proactively identify and address operational challenges

This position plays a key role in maintaining high service standards for Signal Mutual and ensuring compliance with internal procedures and regulatory requirements. The Member Services Operations Manager will be expected to support immediate needs of the business including:

Support transition of Member Collateral management from Finance to Member Services
Support transition of Payroll Audit summaries and tracking from Operations to Member Services
Reimagine monthly Member payroll reporting processing, with design to implement technology solution

Essential Duties & Responsibilties

Team Leadership & Workflow Management
Provide daily direction, support, and oversight to MSRs to ensure consistent service delivery.
Monitor workload distribution and adjust assignments to maintain efficiency and meet deadlines.
Conduct periodic quality reviews of MSR work to ensure accuracy and adherence to procedures.
Recommend process improvements to increase efficiency and reduce errors.
Assist in onboarding, training, and mentoring new MSRs.
Member Services Operations
Oversee and assist with processing new member setups, renewals, and coverage changes.
Ensure accurate and timely entry of monthly payroll declarations and related billing activities.
Support MSRs in administering Signal Policies and State Act policies, including endorsements, questionnaires, invoices, and loss information requests.
Review complex applications, financial documents, and change requests for accuracy and completeness.
Ensure timely collection of outstanding payroll declarations, security instruments, and supplementary calls.
Maintain high-quality member and broker correspondence, ensuring consistency across the team.
Process Improvement & Efficiency
Identify workflow bottlenecks and implement solutions to streamline operations.
Develop and maintain standardized procedures for MSRs.
Collaborate with management to enhance database usage, reporting, and documentation practices.
Support the adoption of new tools, technologies, or processes that improve service delivery.
Communication & Coordination
Coordinate communication between MSRs, underwriters, brokers, adjusters, and other internal departments.
Ensure timely updates to mailing lists, member records, and internal systems.
Assist with preparation of materials for Board of Directors meetings when needed.
Maintain orderly files and ensure compliance with documentation guidelines

Qualifications

Associate’s degree or equivalent experience.
2–3 years of experience in a Property Casualty insurance policy administration or insurance operations role.
Prior experience in a lead, senior, or supervisory capacity preferred.
Knowledge of general insurance practices and the Longshore and Harbor Workers’
Compensation Act is beneficial
ACSR designation is preferred but not required.
Some travel may be required – to support remote direct report

Competencies

Strong leadership and coaching skills.
Excellent organizational and time-management abilities.
Ability to manage competing priorities and support a remote team.
High attention to detail and commitment to accuracy.
Strong interpersonal skills and ability to work cooperatively toward shared goals.
Ability to maintain confidentiality of proprietary information.
Adaptability, initiative, and dependability.
Proficiency in Microsoft Office; advanced Excel skills preferred.
Familiarity with Ocean Marine or USL&H insurance is a plus

Pay: $90,000.00 - $110,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Referral program
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer service representative jobs in rye brook ny

Underwriting Member Services Operations Manager

Sales Representative/Customer Service (Wellness Consultant)

Customer Service Coordinator

Floral Customer Service Representative - weekends required

Client Service Associate

Customer Service Manager - Manufacturing

Director of Guest Relations

Customer Service Representative

Customer Service Associate

Tennis Club Customer Service Specialist

Airport Customer Service Agent (Breeze) - HPN

Customer Service/Sales

Customer Service Representative

Customer Service Associate I

Member Services Specialist I

Veterinary Client Service Representative at HUB - Port Chester

Lab Aid - White Plains,NY

Pro Customer Service/Sales

Customer Experience Agent

Customer Service Representative

I want to receive the latest job alert for customer service representative in rye brook ny

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