Top 734 Clinical services manager Jobs in Sacramento, Ca

Clinic Operations Manager
Concentra —West Sacramento, CA
- $76,876 - $101,483 a year
- Full-time
- HIPAA
- Clinic
- Bachelor's degree
- Commuter assistance
- Disability insurance
13d
Clinic Operations Manager
Concentra —Sacramento, CA
- $76,876 - $101,483 a year
- Full-time
- HIPAA
- Clinic
- Bachelor's degree
- Commuter assistance
- Disability insurance
13d
Clinic Operations Manager
Concentra —West Sacramento, CA
- $76,825.75 - $101,409.99 a year
- Full-time
- HIPAA
- Clinic
- Bachelor's degree
- Commuter assistance
- Disability insurance
5d
Program Manager, Academic Affairs - Remote - Nationwide
Vituity —Sacramento, CA
- $95,590 - $121,875 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Psychiatry
- Profit sharing
- Wellness program
Program Coordinator III, Hospital Based Services
Sutter Health —Sacramento, CA
- $32.45 - $48.68 an hour
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- Writing skills
13d
Supervisor, Provider Enrollment - Remote - Nationwide
Vituity —Sacramento, CA
- $64,970 - $81,215 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Research
- Profit sharing
- Wellness program
Manager, Case Management Nurse Management- Population Health Management
Blue Shield of California —Rancho Cordova, CA
- $111,540 - $167,420 a year
- Full-time
- Hybrid work
- Background check
- Nursing
- RN License
- Work from home
Credentialing Specialist - Remote - Nationwide
Vituity —Sacramento, CA
- $22.05 - $27.01 an hour
- Online Application
- Remote
- Microsoft Outlook
- Customer service
- English
- Profit sharing
- Wellness program
7d
Customer Service Scheduler
TeleMed2U —Sacramento, CA
- Remote
- Google Workspace
- HIPAA
- High school diploma or GED
Quick Apply
5d
Referral Coordinator
Elica Health Centers —Sacramento, CA
- $25 - $29 an hour
- Full-time
- Current TB test
- Medical office experience
- Pass drug screening
- Continuing education credits
- COVID-19 protective measures
Quick Apply
4d
Manager, Operations
Blue Shield of California —Rancho Cordova, CA
- $102,900 - $154,300 a year
- Full-time
- Hybrid work
- Background check
- Pass drug screening
- Office
- Work from home
Manager, Healthcare Services - Remote (Must Reside in California)
Molina Healthcare —Sacramento, CA
- $84,067 - $163,931 a year
- Full-time
- LMFT
- Nursing
- Microsoft Excel
- Health insurance
Manager, Accounting - Remote - Nationwide
Vituity —Sacramento, CA
- $102,290 - $130,420 a year
- Full-time
- Remote
- Writing skills
- Finance
- Analysis skills
- Profit sharing
- Wellness program
Manager, Client Services - Emergency Medicine - Remote - Nationwide
Vituity —Sacramento, CA
- $74,380 - $92,975 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Medical office experience
- Profit sharing
- Wellness program
Transition of Care (TOC) Health Navigator
UC Davis Health —Sacramento, CA
- $26.72 - $41.30 an hour
- 8 hour shift
- Background check
- Writing skills
- Pass drug screening
- Continuing education credits
- Paid holidays
12d
Program Manager IV, Outreach & Relationship Management
Sutter Health —Sacramento, CA
- $117,436.80 - $176,155.20 a year
- Weekends as needed
- Writing skills
- Office
- Master's degree
10d
Manager, Revenue Cycle Vendor Performance & Offshore Operations - Remote - Nationwide
Vituity —Sacramento, CA
- $74,380 - $92,975 a year
- Full-time
- Remote
- HIPAA
- Mid-level
- Analysis skills
- Profit sharing
- Wellness program
13d
Program Manager IV, Outreach, Women's and Children's Services
Sutter Health —Sacramento, CA
- $117,436.80 - $176,155.20 a year
- Weekends as needed
- Writing skills
- Master's degree
- 8 years
Assistant Manager (Non Exempt)
PDS Health —Woodland, CA
- $29.75 - $37.25 an hour
- Full-time
- Dental office
- Computer literacy
- Local
- Health insurance
- Dental insurance
Supervisor Imaging Referrals
Dignity Health Medical Group —Rocklin, CA
- $37.50 - $49.45 an hour
- Full-time
- Word processing
- Writing skills
- Mid-level
12d

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Clinic Operations Manager

Concentra -
West Sacramento, CA

Apply Now

Job Details

Full-time
$76,876 - $101,483 a year
13 days ago

Benefits

Commuter assistance
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Employee discount
Referral program

Qualifications

Customer communication

Full Job Description

Overview:

Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.

The Center Operations Director (COD) is responsible for ensuring an optimal level of care and customer service is delivered to all customers. The COD leads and manages all center support staff and oversees the daily operations of the medical facility. The COD is also responsible for coordinating center activities, general facility management, overseeing patient flow throughout the center, and supporting the medical and therapy providers in the delivery of patient care. Daily interaction with colleagues and patients is required through hands-on center activity including patient registration, check-out and patient care.

Responsibilities:

Spends 80% of their time performing patient facilitation, ensuring every patient and client is provided with exceptional experience, leads by example, and holds staff accountable to service delivery standards Support day-to-day execution of the medical model by collaborating with and supporting clinicians to drive optimal clinical outcomes and case closure

Work with clinicians to support staff competency regarding all patient care needs
Create a professional and collaborative working environment with full colleague participation that promotes teamwork, quality, exceptional outcomes, continuous improvement, reward and recognition, and patient safety
Manage key operations metrics and holds staff accountable on Turn Around Time (TAT), Net, Patient Experience Rating (NPER), Pearl C4 and other metrics as determined by senior leadership

- Work with leadership to identify gaps and implement process improvement to ensure optimal patient care - Ensure compliance with state regulations, reporting and facility/equipment meets the standards for optimal patient care

Coordinate scheduling (including patients, clinicians, and staff) with clinical leadership to ensure efficient and effective clinical support, optimal turnaround times, and exceptional patient experience
Monitor center status, provide wait time communication, perform white board patient management, and provide service package expectations
Coordinate and prepare material for Center Leadership Team (CLT) meetings with the goal of improving quality, patient safety, and outlier management. Ensure ongoing development to achieve the center's business plan.
Maintain and cultivate relationships with center clients and payers while responding to requests within 24 hours
Work with Director of Operations (DO), Associate Director of Operation (ADO), and CLT to manage clinical and support staffing levels and proficiencies that will optimize patient satisfaction, workflows, and efficiencies
Develop colleague success through all aspects of the talent life cycle for center staff including recruiting, hiring, onboarding, orientation, mentoring/development, engagement, retention, performance management and succession planning
Drive consistent center communication that will result in optimal patient/customer care, satisfaction, and business outcomes
Accountable for center financial drivers (NPER, TAT, Total Visits, Net Revenue) and review of key indicator reports in order achieve annual business plan
Maintain accountability for implementing and consistently maintaining center initiatives and workflows This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications:

Bachelor's degree preferred
Some college courses from an accredited college or university or equivalent education and experience
In lieu of higher education, the ratio is 1:1 meaning one year of college equals one year of work experience and vice versa Job-Related Experience
Customarily has at least three or more years of work leadership or operations management experience
Prior healthcare experience and/or customer service-related experience preferred

Job-Related Skills/Competencies

- Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility -

Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions

Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism

- The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies - Strong service mentality and a focus on achieving all aspects of defined service standards

Excellent telephone and personal etiquette
Warm, positive, energetic, and professional demeanor

- Effective oral and written communication skills - Tactful and diplomatic communication style

Working knowledge of principles and practices of personnel recruitment, selection, coaching and other aspects of performance management
Performance assessment skills
Continued focus on self-development
Proficient in computer applications such as Word and Excel
Ability to coordinate and prioritize multiple tasks and work on multiple projects/tasks simultaneously in a fast-paced environment without direct supervision
Ability to identify areas of opportunity, develop a plan of action to improve, implement and evaluate plan effectively
Ability to resolve colleague, client, and patient issues in an effective and timely manner

Additional Data:

- 401(k) Retirement Plan with Employer Match - Medical, Vision, Prescription, Telehealth, & Dental Plans - Life & Disability Insurance - Paid Time Off & Extended Illness Days Offered - Colleague Referral Bonus Program - Tuition Reimbursement - Commuter Benefits - Dependent Care Spending Account - Employee Discounts

This position is eligible to earn a base compensation rate in the state range of $76,876 to $101,483 annually depending on job-related factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and/or seniority. -

- External candidates: submit your application on concentra.com/careers - Current colleagues: visit the internal career portal on the main page of MyConcentra to apply

Incentive Plan This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including but not limited to the Los Angeles County Fair Chance Ordinance, San Francisco Fair Chance Ordinance, and the San Diego County Fair Chance Ordinance. Concentra is an Equal Opportunity Employer, including disability/veterans.

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Refine Your Search

clinical services manager jobs in sacramento, ca

Clinic Operations Manager

Clinic Operations Manager

Clinic Operations Manager

Program Manager, Academic Affairs - Remote - Nationwide

Program Coordinator III, Hospital Based Services

Supervisor, Provider Enrollment - Remote - Nationwide

Manager, Case Management Nurse Management- Population Health Management

Credentialing Specialist - Remote - Nationwide

Customer Service Scheduler

Referral Coordinator

Manager, Operations

Manager, Healthcare Services - Remote (Must Reside in California)

Manager, Accounting - Remote - Nationwide

Manager, Client Services - Emergency Medicine - Remote - Nationwide

Transition of Care (TOC) Health Navigator

Program Manager IV, Outreach & Relationship Management

Manager, Revenue Cycle Vendor Performance & Offshore Operations - Remote - Nationwide

Program Manager IV, Outreach, Women's and Children's Services

Assistant Manager (Non Exempt)

Supervisor Imaging Referrals

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