Top 647 Customer service Jobs in Sacramento, Ca

Pet Hotel-Dog Guest Services Shift Lead
Wag Hotels —West Sacramento, CA
- $19.50 - $21.00 an hour
- Weekends as needed
- Background check
- 18 years or older
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Customer Service Rep. (CSR) - Lakeside AMPM
STRAUCH BROTHER INCORPORATION —Elk Grove, CA
- $17 - $18 an hour
- Extended hours
- Quick service & fast food restaurant
- Ability to stand for extended periods
- Outdoor work
Call Center Representative
Integrity Auto Sales —Sacramento, CA
- From $18 an hour
- 8 hour shift
- Spanish
- Clean driving record
- Sales
Quick Apply
Sales Support Specialist
CreativeMC —Sacramento, CA
- $25.00 - $26.50 an hour
- Full-time
- Background check
- Office
- Administrative experience
- Paid holidays
- Health insurance
Quick Apply
Customer Service Associate - Retail & Range
Sacramento Gun Range —Sacramento, CA
- $17 - $18 an hour
- Full-time
- Customer service
- Computer literacy
- Cash register
- Health insurance
- Dental insurance
Quick Apply
Patient Services Rep
Dignity Health Medical Group —Rancho Cordova, CA
- $25.23 - $28.46 an hour
- Full-time
- OSHA
- High school
- Windows
3h
Customer Service Representative
Synergy Market Strategies —Elk Grove, CA
- $950 - $1,450 a week
- Full-time
- Public speaking
- In-person
- Communication skills
- 401(k)
- Opportunities for advancement
Quick Apply
8d
Customer Support Associate
Synergy Market Strategies —Roseville, CA
- $950 - $1,450 a week
- Full-time
- High school diploma or GED
- Business development experience
- Continuous improvement
Quick Apply
6d
Front Desk Agent
Holiday Inn Express & Suites —Roseville, CA
- From $19 an hour
- Weekends as needed
- Microsoft Word
- Basic math
- Hotel
- Health insurance
- 401(k)
Quick Apply
Hotel Front Desk
Heritage Hotel Group —Rocklin, CA
- From $17.50 an hour
- Part-time
- Bilingual
- In-person
- Communication skills
- 401(k)
- Paid time off
Quick Apply
Remote Customer Service Representative
TDB Communications —West Sacramento, CA
- $18 an hour
- Full-time
- Remote
- Research
- High school diploma or GED
- 1 year
- Paid training
- Paid holidays
14d
Customer Service Representative
Answer Desk Solutions —Sacramento, CA
- $21 - $23 an hour
- Full-time
- Background check
- Computer literacy
- High school diploma or GED
- Paid training
Quick Apply
Remote Customer Service Representative Part-time
TDB Communications —Sacramento, CA
- $18 an hour
- Part-time
- Remote
- Research
- High school diploma or GED
- 1 year
- Paid training
- Paid holidays
9d
Customer Service Associate I
Dollar Tree —Sacramento, CA
- $17.00 - $17.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Representative
City of Elk Grove —Elk Grove, CA
- $51,521 - $69,058 a year
- Weekends as needed
- Basic math
- English
- Mid-level
- Retirement plan
Customer Support Representative 503BA
Nivagen Pharmaceuticals —Sacramento, CA
- $30.07 - $31.47 an hour
- Full-time
- Clean driving record
- Driver's License
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
1d
Processing Clerk
Costco Wholesale Corporation —West Sacramento, CA
- Research
- Entry level
- AD&D insurance
- Employee stock purchase plan
Customer Service / Student Greeter
ONLC Training Centers —Sacramento, CA
- $40 an hour
- Part-time
- Classroom
- Computer literacy
- Office
Quick Apply
13d
Customer Service/Sales
Home Depot —Sacramento, CA
- $20 - $23 an hour
- Entry level
Crop Insurance Team Manager
Wraith Scarlett & Randolph —Woodland, CA
- $90,000 - $115,000 a year
- 5 years
- Office
- Continuous improvement

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Pet Hotel-Dog Guest Services Shift Lead

Wag Hotels -
West Sacramento, CA

Quick Apply

Job Details

Full-time
$19.50 - $21.00 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Employee discount
Life insurance
Referral program
Retirement plan

Qualifications

Pet care
Companion animal handling
Customer communication
Managing pet care teams
Pet boarding
High school diploma or GED
Dog handling
HVAC
Cleaning
Facilities maintenance

Full Job Description

*Must be at least 18 years old, and must be available to works holidays and at least one weekend day with AM and PM availability*

A Guest Services Shift Lead is an employee recognized by Wag Hotels management team as having the required skill and determination to effectively run the hotel in the absence of a manager or supervisor. A guest services (GS) shift lead is a leader in the Guest Services department of the hotel and offers support to the back of house and is dedicated to the overall success of the hotel.

Responsibilities: Your duties will include, but are not limited to:

Communication - includes written and oral communication. GS Shift leads are expected to check in with management team daily, communicate guest, employee, and client concerns as they arise, coordinate meeting agendas, and attend all departmental meetings. GS Shift leads also need to possess the ability to effectively communicate with employees and clients.
New Hire Training - including hands on training of new hires, managing & updating training check lists, and sending out weekly training updates to management team & fellow GS shift leads. This also includes making recommendations to the management team about employees who may be good candidates for cross training, be better suited in a different department, or show signs that they may not be a good fit for the position.
Hotel Cleanliness - including daily and weekly facility walk trough’s, upkeep of the tour route, ensuring rooms are clean, dishes & laundry completed in a timely manner, and storage areas are kept clean and organized. Also includes misc. projects as assigned.
Deep Clean Management - includes working with the Management team on scheduling deep cleans, ensuring deep clean is being properly completed, and managing completing in a timely manner.
Guest Behavior & Health - Ability to recognize and anticipate guest health and behavior concerns. This includes evaluating guest health and behavior, making decisions regarding needs for grooming/bathing, room and amenity changes, specialized care, and vet care. Also includes communicating those needs to the client as well as the team and making proper notation in animal software system.
Full knowledge and understanding on policies relating to care and safety of the guests
Employee Issues - Ability to identify employee issues such as poor work quality, dress code violations, cell phone violations, minor attendance issues, and other policy violations. Also includes taking steps to rectify the issue and notifying the management team to ensure proper documentation.
Client Concerns - Ability to resolve client concerns by showing genuine concern and empathy to the client and taking down their correct information and email for the management team to follow up on.
Emergency Protocol - Ability to operate both front and back of house in an emergency situation.
Facility Maintenance – Inform managers of maintenance needs within the facility as they arise.
Inventory & Ordering – inform managers when inventory is running low and what needs to be reordered.
Checks in with all applicable operational vendors – HVAC, Pest Control, Zamboni PM, etc.
Daily Audit: playgroup notes, appetites, eliminations & urinations, memories, report cards, health checks, cattery
Manages lunches and breaks for the team that day. Ensuring compliance and proper times are maintained.
Managing photo sharing and report cards for guests,
Ensures compliance with all guests on report cards both digitally and on rooms.
Shift Leads note email updated and reviewed at the beginning and end of every shift.
Additional Duties depending on position Tier Level

Qualifications:

Must be over 18 years old.
Must have a minimum of 1 year Dog Boarding experience.
Must have flexible availability
Previous experience as a Guest Services person at Wag Hotels a plus
Tour Certified
Zamboni Certified
Strong leadership and team management skills.
Excellent communication and customer service skills.
Ability to follow procedures effectively.
Engage and inspire team members to do more than they knew they could.

Physical Requirements:

Ability to lift up to 50 lbs.
Ability to Reach and bend while standing for a long period of time.
Ability to be around dogs and cats for an extended period of time.

We will never ask for personal information and a manager/HR will reach out directly for an interview.

Job Type: Full-time

Pay: $19.50 - $21.00 per hour

Benefits:

401(k)
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Referral program
Retirement plan
Vision insurance

Application Question(s):

Please describe your experience handling dogs and/or cats.
What qualities do you exemplify that make you an ideal candidate for working with animals?
Working with dogs and cats can be challenging. Please describe these challenges and how you intend to overcome them.
Have you graduated from high school and received a Diploma?

Education:

High school or equivalent (Required)

Ability to Commute:

West Sacramento, CA 95691 (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

customer service jobs in sacramento, ca

Pet Hotel-Dog Guest Services Shift Lead

Customer Service Rep. (CSR) - Lakeside AMPM

Call Center Representative

Sales Support Specialist

Customer Service Associate - Retail & Range

Patient Services Rep

Customer Service Representative

Customer Support Associate

Front Desk Agent

Hotel Front Desk

Remote Customer Service Representative

Customer Service Representative

Remote Customer Service Representative Part-time

Customer Service Associate I

Customer Service Representative

Customer Support Representative 503BA

Processing Clerk

Customer Service / Student Greeter

Customer Service/Sales

Crop Insurance Team Manager

I want to receive the latest job alert for customer service in sacramento, ca

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