Top 646 Customer service Jobs in Sacramento, Ca

Pet Hotel-Dog Guest Services Shift Lead
Wag Hotels —West Sacramento, CA
- $19.50 - $21.00 an hour
- Weekends as needed
- Background check
- 18 years or older
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Mandarin-English Bilingual Healthcare Customer Service Representative - Remote in California
TTEC —California
- $22.65 an hour
- Full-time
- Remote
- English
- Research
- Windows
- Wellness program
- Tuition reimbursement
2d
Account Manager-Customer Service
NPPS, Inc —Sacramento, CA
- $60,000 - $70,000 a year
- Mid-level
- Commercial
- Under 1 year
Quick Apply
Vietnamese-English Bilingual Healthcare Customer Service Representative - Remote in California
TTEC —California
- $21.65 an hour
- Full-time
- Remote
- English
- Research
- Windows
- Wellness program
- Tuition reimbursement
2d
Manager Provider Services
Delta Dental —Rancho Cordova, CA
- $71,400 - $149,500 a year
- Full-time
- Hybrid work
- Background check
- 6 years
- Writing skills
- Paid holidays
- Health insurance
8d
Customer Service Representative
Answer Desk Solutions —Sacramento, CA
- $21 - $23 an hour
- Full-time
- Background check
- Computer literacy
- High school diploma or GED
- Paid training
Quick Apply
Processing Clerk
Costco Wholesale Corporation —West Sacramento, CA
- Research
- Entry level
- AD&D insurance
- Employee stock purchase plan
Guest Service Representative
Marriott International, Inc —Sacramento, CA
- $23.35 an hour
- Part-time
- Fair chance
- Entry level
- Resort
22h
Patient Services Representative I - Remote - Nationwide
Vituity —Sacramento, CA
- $17.12 - $19.04 an hour
- Overtime
- Remote
- Spanish
- Basic math
- Windows
- Profit sharing
- Wellness program
Remote Customer Service Representative
TDB Communications —West Sacramento, CA
- $18 an hour
- Full-time
- Remote
- Research
- High school diploma or GED
- 1 year
- Paid training
- Paid holidays
14d
CSR Tier 1: Transfer Agent - Growth Opportunities! (Onsite)
Nelson and Kennard, LLP —North Highlands, CA
- $17 an hour
- Full-time
- Sales
- Pass drug screening
- Criminal background check
- Paid holidays
- Health insurance
Quick Apply
5d
Business Customer Representative
Confidential —Roseville, CA
- $3,900 - $4,700 a month
- Full-time
- High school diploma or GED
- Organizational skills
- Computer skills
Quick Apply
9d
HVAC CSR/Dispatcher
Tokay Heating and Air Conditioning —North Highlands, CA
- $20 - $27 an hour
- Full-time
- Mid-level
- Office
- In-person
- Dental insurance
- 401(k)
Quick Apply
6d
Remote Customer Service Representative Part-time
TDB Communications —Sacramento, CA
- $18 an hour
- Part-time
- Remote
- Research
- High school diploma or GED
- 1 year
- Paid training
- Paid holidays
9d
Guest Service Associate
Hyatt House Sacramento —Sacramento, CA
- $19 - $20 an hour
- Part-time
- Ability to walk for extended periods
- Hotel
- High school diploma or GED
- Paid holidays
- Paid time off
Quick Apply
Client Coordinator
Maxim Healthcare —Sacramento, CA
- $24 an hour
- Full-time
- Customer service
- Office
- High school diploma or GED
- Profit sharing
- Commuter assistance
Quick Apply
5d
Guest Service Agent
AC Hotel Sacramento —Sacramento, CA
- $20.50 an hour
- Hotel
- Communication skills
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Customer Service Representative
National Seating & Mobility, Inc. —Sacramento, CA
- $20.50 - $22.00 an hour
- 8 hour shift
- Inventory management
- Computer literacy
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
14d
Front Desk Associate
Hyatt House Sacramento —Sacramento, CA
- Full-time
- Hotel
- Data entry
- Entry level
Quick Apply
Guest Service Representative
Nothing Bundt Cakes #103 —Sacramento, CA
- $20 an hour
- Part-time
- 18 years or older
- Bakery
- Computer skills
- Employee discount
Quick Apply

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Pet Hotel-Dog Guest Services Shift Lead

Wag Hotels -
West Sacramento, CA

Quick Apply

Job Details

Full-time
$19.50 - $21.00 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Employee discount
Life insurance
Referral program
Retirement plan

Qualifications

Pet care
Companion animal handling
Customer communication
Managing pet care teams
Pet boarding
High school diploma or GED
Dog handling
HVAC
Cleaning
Facilities maintenance

Full Job Description

*Must be at least 18 years old, and must be available to works holidays and at least one weekend day with AM and PM availability*

A Guest Services Shift Lead is an employee recognized by Wag Hotels management team as having the required skill and determination to effectively run the hotel in the absence of a manager or supervisor. A guest services (GS) shift lead is a leader in the Guest Services department of the hotel and offers support to the back of house and is dedicated to the overall success of the hotel.

Responsibilities: Your duties will include, but are not limited to:

Communication - includes written and oral communication. GS Shift leads are expected to check in with management team daily, communicate guest, employee, and client concerns as they arise, coordinate meeting agendas, and attend all departmental meetings. GS Shift leads also need to possess the ability to effectively communicate with employees and clients.
New Hire Training - including hands on training of new hires, managing & updating training check lists, and sending out weekly training updates to management team & fellow GS shift leads. This also includes making recommendations to the management team about employees who may be good candidates for cross training, be better suited in a different department, or show signs that they may not be a good fit for the position.
Hotel Cleanliness - including daily and weekly facility walk trough’s, upkeep of the tour route, ensuring rooms are clean, dishes & laundry completed in a timely manner, and storage areas are kept clean and organized. Also includes misc. projects as assigned.
Deep Clean Management - includes working with the Management team on scheduling deep cleans, ensuring deep clean is being properly completed, and managing completing in a timely manner.
Guest Behavior & Health - Ability to recognize and anticipate guest health and behavior concerns. This includes evaluating guest health and behavior, making decisions regarding needs for grooming/bathing, room and amenity changes, specialized care, and vet care. Also includes communicating those needs to the client as well as the team and making proper notation in animal software system.
Full knowledge and understanding on policies relating to care and safety of the guests
Employee Issues - Ability to identify employee issues such as poor work quality, dress code violations, cell phone violations, minor attendance issues, and other policy violations. Also includes taking steps to rectify the issue and notifying the management team to ensure proper documentation.
Client Concerns - Ability to resolve client concerns by showing genuine concern and empathy to the client and taking down their correct information and email for the management team to follow up on.
Emergency Protocol - Ability to operate both front and back of house in an emergency situation.
Facility Maintenance – Inform managers of maintenance needs within the facility as they arise.
Inventory & Ordering – inform managers when inventory is running low and what needs to be reordered.
Checks in with all applicable operational vendors – HVAC, Pest Control, Zamboni PM, etc.
Daily Audit: playgroup notes, appetites, eliminations & urinations, memories, report cards, health checks, cattery
Manages lunches and breaks for the team that day. Ensuring compliance and proper times are maintained.
Managing photo sharing and report cards for guests,
Ensures compliance with all guests on report cards both digitally and on rooms.
Shift Leads note email updated and reviewed at the beginning and end of every shift.
Additional Duties depending on position Tier Level

Qualifications:

Must be over 18 years old.
Must have a minimum of 1 year Dog Boarding experience.
Must have flexible availability
Previous experience as a Guest Services person at Wag Hotels a plus
Tour Certified
Zamboni Certified
Strong leadership and team management skills.
Excellent communication and customer service skills.
Ability to follow procedures effectively.
Engage and inspire team members to do more than they knew they could.

Physical Requirements:

Ability to lift up to 50 lbs.
Ability to Reach and bend while standing for a long period of time.
Ability to be around dogs and cats for an extended period of time.

We will never ask for personal information and a manager/HR will reach out directly for an interview.

Job Type: Full-time

Pay: $19.50 - $21.00 per hour

Benefits:

401(k)
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Referral program
Retirement plan
Vision insurance

Application Question(s):

Please describe your experience handling dogs and/or cats.
What qualities do you exemplify that make you an ideal candidate for working with animals?
Working with dogs and cats can be challenging. Please describe these challenges and how you intend to overcome them.
Have you graduated from high school and received a Diploma?

Education:

High school or equivalent (Required)

Ability to Commute:

West Sacramento, CA 95691 (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

customer service jobs in sacramento, ca

Pet Hotel-Dog Guest Services Shift Lead

Mandarin-English Bilingual Healthcare Customer Service Representative - Remote in California

Account Manager-Customer Service

Vietnamese-English Bilingual Healthcare Customer Service Representative - Remote in California

Manager Provider Services

Customer Service Representative

Processing Clerk

Guest Service Representative

Patient Services Representative I - Remote - Nationwide

Remote Customer Service Representative

CSR Tier 1: Transfer Agent - Growth Opportunities! (Onsite)

Business Customer Representative

HVAC CSR/Dispatcher

Remote Customer Service Representative Part-time

Guest Service Associate

Client Coordinator

Guest Service Agent

Customer Service Representative

Front Desk Associate

Guest Service Representative

I want to receive the latest job alert for customer service in sacramento, ca

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