Top 721 Customer service team lead Jobs in Sacramento, Ca

Clinical Operations Manager (Nurse Practitioner)
Infusion for Health —Sacramento, CA
- $150,000 - $160,000 a year
- Full-time
- Nursing
- Patient monitoring
- Word processing
- Dental insurance
- 401(k)
Quick Apply
Vietnamese-English Bilingual Healthcare Customer Service Representative - Remote in California
TTEC —California
- $21.65 an hour
- Full-time
- Remote
- English
- Research
- Windows
- Wellness program
- Tuition reimbursement
Russian-English Bilingual Healthcare Customer Service Representative - Remote in California
TTEC —California
- $21.65 an hour
- Full-time
- Remote
- English
- Research
- Windows
- Wellness program
- Tuition reimbursement
Experienced Warehouse & Operations Supervisor
Total Freight Solutions Inc —Sacramento, CA
- $75,000 - $90,000 a year
- Full-time
- 5 years
- English
- Ability to lift 50 pounds
- Paid time off
Quick Apply
Business Customer Representative
Confidential —Carmichael, CA
- $50,000 - $60,000 a year
- Full-time
- High school diploma or GED
- Organizational skills
- Computer skills
Quick Apply
1d
RN House Supervisor – Night Shift - $65.00/HR - California
MTK Healthcare —California
- $59 - $65 an hour
- Night shift
- Current TB test
- RN License
- PALS Certification
Quick Apply
5h
Cambodian-English Bilingual Healthcare Customer Service Representative - Remote in California
TTEC —California
- $22.65 an hour
- Full-time
- Remote
- English
- Research
- Windows
- Wellness program
- Tuition reimbursement
Operations Manager
Aureflam Corporation —Elk Grove, CA
- $70,000 - $72,000 a year
- Weekends as needed
- Hybrid work
- Fast casual restaurant
- Mid-level
- Quick service & fast food restaurant
- Health insurance
- Paid time off
Quick Apply
4d
Lead HVAC Service Technician
Gilmore Heating & Air —Antelope, CA
- $34 - $40 an hour
- Full-time
- Background check
- Customer service
- Local
- Paid holidays
- Disability insurance
Quick Apply
11d
Lead HVAC Service Technician
Gilmore Heating & Air —Antelope, CA
- $34 - $40 an hour
- Full-time
- Background check
- Customer service
- Local
- Paid holidays
- Disability insurance
Quick Apply
13d
Floating Team Lead (Sacramento Region)
Patelco Credit Union —Citrus Heights, CA
- $27 an hour
- Full-time
- Microsoft Word
- Management
- Computer literacy
- Travel reimbursement
- Paid holidays
7d
Verizon Sales Support Specialist
Full Armor Consulting —Folsom, CA
- $65,000 a year
- Full-time
- Residential
- Communication skills
- Teaching
- Paid training
- 401(k) matching
Quick Apply
8d
Part Time Shift Supervisor in Costco
CDS (Club Demonstration Services) —Loomis, CA
- $18.72 an hour
- Part-time
- Serving
- 18 years or older
- No experience needed
- Health insurance
- Dental insurance
Licensed Insurance Agent/Customer Service Representative
Quality Coverage Inc. —Gold River, CA
- $52,000 - $87,000 a year
- Weekends as needed
- Customer service
- Office
- In-person
- 401(k)
- Paid time off
Quick Apply
Part Time Sr. Shift Supervisor in Costco
CDS (Club Demonstration Services) —Loomis, CA
- $20.80 an hour
- Part-time
- Serving
- 18 years or older
- No experience needed
- Health insurance
- Dental insurance
17h
Wanting to JOIN one of the top teams in Rocklin? HIRING: Real Estate Agent - Zillow FLEX Leads
Homeology Real Estate @ Realty ONE Group —Rocklin, CA
- $200,000 - $300,000 a year
- Full-time
- Office
- Real Estate License
- In-person
Quick Apply
10d
Customer Service/Inside Sales Representative
BTKT Enterprises, LLC —Gold River, CA
- $18 - $23 an hour
- Email
- Background check
- Management
- Sales
- Paid training
- Health insurance
Quick Apply
Senior Operations Manager (Relocation Required)
Carvana —Rocklin, CA
- $130,000 - $170,000 a year
- Background check
- 18 years or older
- Clean driving record
Quick Apply
Wanting to JOIN one of the top teams in Folsom? Residential Real Estate Agent - Zillow FLEX Leads
Homeology Real Estate @ Realty ONE Group —Folsom, CA
- $175,000 - $250,000 a year
- Full-time
- Mid-level
- Real Estate License
- Contracts
Quick Apply
10d
Licensed Call Center Insurance Agent (Sales, Customer Service)
Freeway Insurance Services America, LLC —Sacramento, CA
- $60,000 - $150,000 a year
- Urgently hiring
- Spanish
- Writing skills
- English
- Paid training
- Health insurance
Quick Apply
12d

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customer service team lead jobs near sacramento, ca

Clinical Operations Manager (Nurse Practitioner)

Infusion for Health -
Sacramento, CA

Quick Apply

Job Details

Full-time
$150,000 - $160,000 a year

Benefits

Dental insurance
401(k)
Tuition reimbursement
Parental leave
Flexible schedule

Qualifications

Nursing
Teamwork
BLS Certification
Clinic experience
Master's degree
Nurse Practitioner (NP)
Advanced practice provider
Organizational skills
Leadership

Full Job Description

Company Overview
Infusion For Health is dedicated to providing exceptional infusion therapy and comprehensive care for patients with autoimmune disorders and complex chronic conditions. Our mission emphasizes compassion, collaboration, and expertise, ensuring each patient receives personalized, high-quality treatment in a welcoming environment.

Job Overview
The Infusion for Health Clinical Operations Manager will play a crucial role in providing clinical leadership, managing day-to-day operations, and ensuring high-quality patient care within multiple ambulatory infusion centers. This leadership position will be responsible for managing a diverse team, including Registered Nurses, Licensed Vocational Nurses, Medical Assistants, and Mixologists, in delivering high-quality specialty infusions and injections to patients. This role is responsible for clinical oversite, recruiting & managing staff members, ensuring smooth clinic operations, and optimizing workflows. This role requires a combination of clinical expertise, leadership experience, and strong organizational skills to support the success of the teams managed.

In this role you will be covering our clinics in Northern California with travel throughout all clinics.

**Must have an active Nurse Practitioner (NP) license in the state of California.**

DUTIES AND RESPONSIBILITIES

Clinical Leadership:

Engages in remote and in-person supervision in collaboration with the Medical Director, including virtual case discussions, care-plan development, escalated patient issues & reactions, review of infusion protocols, and documentation audits.
Ensure that clinical protocols are being followed, and patient safety is prioritized.
Collaborate with healthcare professionals to develop and implement patient care plans, ensuring individualized, evidenced-based care.
Review and sign off on treatment notes and patient documentation for accuracy and compliance.
Occasionally provide direct patient care when required to ensure patient care needs are met or to demonstrate clinical skills for staff.

Team Leadership & Development:

Manage a team of healthcare professionals, including RNs, LVNs, MAs, and mixologists, across multiple clinic locations.
Lead in the interviewing and hiring process of new team employees.
Conduct regular performance reviews, coaching sessions, and 1:1s to ensure the team is supported, collaborating effectively, and meeting individual & organizational expectations.
Provide leadership and training in fostering a collaborative and positive team culture, encouraging continuous learning and improvement.

Operational Management:

Oversee the daily operations of multiple ambulatory infusion clinics, ensuring efficient workflows and patient care delivery.
Monitor clinic schedules, staffing, and resource allocation to optimize safety, productivity and patient experience.
Maintain compliance with organizational standards, regulatory requirements, and industry best practices.
Track and analyze clinic performance data, ensuring that key metrics (e.g., patient satisfaction, clinical outcomes, operational efficiency) are consistently met.
Develop and implement strategies to improve clinic performance and patient care delivery.
Perform audits of inventory management and supplies, ensuring compliance with regulatory requirements.

Quality Assurance and Compliance:

Monitor and maintain compliance with regulatory standards, polices, and procedures.
Assist with the implementation of quality improvement initiatives.
Lead the preparation efforts and assist in day of activities or regulatory audits and accreditation site surveys.
Conduct on-site visits to each of the clinics at least once a month to observe workflows,
meet with team members one on one, and provide on-the-ground support.
Offer real-time coaching and mentoring to staff, with a focus on continuous process improvement and enhancing patient care.

QUALIFICATIONS & SKILLS

Strong interpersonal and communication skills, with the ability to lead and motivate a team.
Ability to manage complex clinical and operational issues in a fast-paced environment.
Strong problem-solving and decision-making capabilities.
Keen assessment and monitoring skills; ability to identify medication reactions quickly.
Skilled at performing intravenous catheter placement and monitoring for signs and symptoms of infusion related complications.
Competent in the care, use, and maintenance of central lines.
Able to demonstrate infection control precautions and sterile technique.
Possess knowledge of IV medications, biologics, fluids, and blood components.
Skilled in drawing labs using aseptic technique.
Ability to engage effectively in partnership with referring providers, deescalate challenging patient situations, and respond to grievances assuring the highest level of service to our partners and patients.
Strong computer skills, including word processing, efficient use of the internet and email, and experience with Electronic Medical Records (EMR).

EDUCATION & EXPERIENCE

Master’s degree in Nursing (NP) from an accredited program.
Current Nurse Practitioner licensure in the state(s) of practice.
Minimum of 5 years of clinical experience, preferably in infusion therapy or related specialty.
2 years in healthcare leadership or management role preferred.
Proven experience working with, influencing, and managing individuals with different licenses and
scope of practice.
Basic Life Support (BLS) required
American Academy of Nurse Practitioner Certified Board (AANPCB) or American Nurses Credentialing Center (ANCC) required

Pay: $150,000.00 - $160,000.00 per year

Benefits:

401(k)
Dental insurance
Flexible schedule
Parental leave
Tuition reimbursement

Experience:

Healthcare Leadership: 5 years (Required)

License/Certification:

Nurse Practitioner (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer service team lead jobs in sacramento, ca

Clinical Operations Manager (Nurse Practitioner)

Vietnamese-English Bilingual Healthcare Customer Service Representative - Remote in California

Russian-English Bilingual Healthcare Customer Service Representative - Remote in California

Experienced Warehouse & Operations Supervisor

Business Customer Representative

RN House Supervisor – Night Shift - $65.00/HR - California

Cambodian-English Bilingual Healthcare Customer Service Representative - Remote in California

Operations Manager

Lead HVAC Service Technician

Lead HVAC Service Technician

Floating Team Lead (Sacramento Region)

Verizon Sales Support Specialist

Part Time Shift Supervisor in Costco

Licensed Insurance Agent/Customer Service Representative

Part Time Sr. Shift Supervisor in Costco

Wanting to JOIN one of the top teams in Rocklin? HIRING: Real Estate Agent - Zillow FLEX Leads

Customer Service/Inside Sales Representative

Senior Operations Manager (Relocation Required)

Wanting to JOIN one of the top teams in Folsom? Residential Real Estate Agent - Zillow FLEX Leads

Licensed Call Center Insurance Agent (Sales, Customer Service)

I want to receive the latest job alert for customer service team lead in sacramento, ca

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