Top 880 Patient experience manager Jobs in Sacramento, Ca

Program Manager, Patient Experience (Full Time, Temporary)
Adventist Health —Roseville, CA
- $114,359 - $171,538 a year
- 8 hour shift
- Nursing
- RN License
- Master's degree
3d
Program Manager, Academic Affairs - Remote - Nationwide
Vituity —Sacramento, CA
- $95,590 - $121,875 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Psychiatry
- Profit sharing
- Wellness program
Credentialing Specialist - Remote - Nationwide
Vituity —Sacramento, CA
- $22.05 - $27.01 an hour
- Online Application
- Remote
- Microsoft Outlook
- Customer service
- English
- Profit sharing
- Wellness program
5d
Program Manager IV, Outreach & Relationship Management
Sutter Health —Sacramento, CA
- $117,436.80 - $176,155.20 a year
- Weekends as needed
- Writing skills
- Office
- Master's degree
8d
Program Coordinator III, Hospital Based Services
Sutter Health —Sacramento, CA
- $32.45 - $48.68 an hour
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- Writing skills
11d
Program Manager, Performance Improvement (Roseville)
Adventist Health —Roseville, CA
- $103,727 - $155,590 a year
- Day shift
- Nursing
- Office
- Supervising experience
Program Specialist (PUBL EDUC SPEC 4)
University of California, Davis —Davis, CA
- $77,100 - $139,900 a year
- Full-time
- Hybrid work
- Background check
- Microsoft Outlook
- Customer service
- Continuing education credits
- Paid holidays
Program Manager IV
Sutter Health —Sacramento, CA
- $117,436.80 - $176,155.20 a year
- Weekends as needed
- Office
- 8 years
- Bachelor's degree
8d
Customer Service Scheduler
TeleMed2U —Sacramento, CA
- Remote
- Google Workspace
- HIPAA
- High school diploma or GED
Quick Apply
3d
VP of Operations
Sonrava Health —Sacramento, CA
- $275,000 - $300,000 a year
- Full-time
- Up to 50% travel
- Clinic
- Analysis skills
Program Manager IV, Outreach, Women's and Children's Services
Sutter Health —Sacramento, CA
- $117,436.80 - $176,155.20 a year
- Weekends as needed
- Writing skills
- Master's degree
- 8 years
Human Services Program Specialist (PUBL EDUC SPEC 4)
University of California, Davis —Davis, CA
- $77,100 - $139,900 a year
- Full-time
- Hybrid work
- Background check
- Microsoft Outlook
- Writing skills
- Continuing education credits
- Paid holidays
7d
Manager, Risk Mitigation
Adventist Health —Roseville, CA
- $114,359 - $171,538 a year
- Full-time
- Nursing
- Management
- Hospital
Fidelity Coach/Trainer (PUBL EDUC SPEC 4)
University of California, Davis —Davis, CA
- $77,100 - $139,900 a year
- Full-time
- Hybrid work
- Background check
- Microsoft Outlook
- Pass drug screening
- Continuing education credits
- Paid holidays
Physical Therapist Home Health - Per diem
Lorian Health —Elk Grove, CA
- Part-time
- CPR Certification
- BLS Certification
- Physical & Rehabilitation Medicine
- Mileage reimbursement
- 401(k) 4% Match
Quick Apply
Physical Therapist - Home Health
Lorian Health —Elk Grove, CA
- Full-time
- CPR Certification
- BLS Certification
- Physical & Rehabilitation Medicine
- Mileage reimbursement
- Fuel card
Quick Apply
Physical Therapist (PT) in North Bay, San Francisco, & Sacramento
TrueMed Home Health —Sacramento, CA
- From $120 an hour
- Part-time
- Physical & Rehabilitation Medicine
- Mid-level
- Team management
- Mileage reimbursement
- Health insurance
Quick Apply
3d
Outpatient Pediatric Dietitian Supervisor
UC Davis Health —Sacramento, CA
- $7,891.67 - $14,775.00 a month
- Weekends as needed
- Background check
- 5 years
- Word processing
- Continuing education credits
- Paid holidays
Occupational Therapist (OT)
Advanced Health Care of Sacramento —Sacramento, CA
- $52 - $58 an hour
- 8 hour shift
- Skilled nursing facility
- Mid-level
- 1 year
Quick Apply
12d
Home Health - RN Branch Clinical Manager
Advanced Home Health & Hospice Inc —Roseville, CA
- $130,000 - $140,000 a year
- Full-time
- Nursing
- RN License
- Physical & Rehabilitation Medicine
- Health savings account
- Health insurance
Quick Apply

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Program Manager, Patient Experience (Full Time, Temporary)

Adventist Health -
Roseville, CA

Apply Now

Job Details

Full-time
$114,359 - $171,538 a year
3 days ago

Qualifications

Optimizing workflow processes
Statistics
Team leadership
Metrics Reporting
Change management
Leading team collaboration initiatives
Healthcare performance metrics analysis
Data-driven decision making
Healthcare data reporting

Full Job Description

Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to collaborate, innovate and connect.

Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed to promote well-being and inspire your best work.

Job Summary:

Adventist Health Roseville is seeking a Program Manager, Patient Experience for a full-time temporary position with 8-hour day shifts. We are looking for a qualified and dedicated individual who is able to work onsite at our Roseville, CA location.

The Systems Patient Experience Program Manager is responsible for managing the operations and improvement program of the AH Patient Experience Department. Working with the AH Patient Experience Director and AH Market Leadership, the manager develops and implements strategic best practices in the most effective manner across the regions. This role provides consulting and coaching to leaders in the best practices for patient experience. It requires solid knowledge of functional best practices and critical thinking to improve process, influence and manage change. This position leads or participates in the planning of regional and major system events including conferences and strategic forums. As a leader in implementing improvements in patient experience, this role requires a strong working knowledge of effective reporting and interpretation of survey results, along with an understanding of statistical concepts. This position serves as a change agent for Adventist Health and requires strong experience in process improvement, along with a proven track record of leading others.

Job Requirements:

Education and Work Experience:

Bachelor's Degree in Nursing (BSN): Preferred
Master's Degree in Nursing, Clinical Nurse Specialist or Nurse Practitioner: Preferred
Registered Nurse: Preferred
Five years' experience as an RN: Preferred
Two year's clinical leadership experience: Preferred

Licenses/Certifications:

Certified Patient Experience Professional within 2 years of hire: Preferred

Essential Functions:

Working with the AH Patient Experience team, manages the patient experience program for the Adventist Health system. Works closely with leaders at markets to develop and implement patient experience programs and processes to ensure effectiveness in achieving system progress. Actively participates in strategic planning for patient experience system-wide. Demonstrates strong project management skills, and effectively develops and monitors project workplans to completion. Leads committees/efforts and leverages best practices across Adventist Health. Influences accountability, working closely with market and senior leadership on the best approach, including performance review/patient experience performance review committees.
Working with other managers, consults with leadership at assigned markets, and mentors leaders, physicians and staff at all levels in best practices for patient and family experience. Collaborates with executives and leaders in the field to create and oversee unit/department level action plans to drive improvement. Organizes consulting priorities in a strategic manner, and pro-actively works with executives to ensure focus on the most critical areas for patient experience improvement. Leads measurable improvement based on goals established with AH Patient Experience leadership.
Working with other managers, develops strategic recommendations for curriculum to support patient experience improvement initiatives across the continuum of care, including innovative approaches for delivery. Coaches and conducts engaging training classes and meetings as needed in support of key initiatives. Working with department leaders, contributes to the educational content planning of patient experience committees, forums and workshops throughout the year.
Analyzes and interprets performance metrics related to patient experience and process improvement. Clearly communicates data to support leadership decision making.
Understands and stays current on CMS CAHPS requirements, Value Based Purchasing, & CAHPS survey processes, results and statistical significance, and articulates them in a written or oral mode to all levels of the organization. Maintains knowledge of current research data to support best practices for the delivery of patient experience.
Performs other job-related duties as assigned.

Organizational Requirements:

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.

Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.

Apply Now

Refine Your Search

patient experience manager jobs in sacramento, ca

Program Manager, Patient Experience (Full Time, Temporary)

Program Manager, Academic Affairs - Remote - Nationwide

Credentialing Specialist - Remote - Nationwide

Program Manager IV, Outreach & Relationship Management

Program Coordinator III, Hospital Based Services

Program Manager, Performance Improvement (Roseville)

Program Specialist (PUBL EDUC SPEC 4)

Program Manager IV

Customer Service Scheduler

VP of Operations

Program Manager IV, Outreach, Women's and Children's Services

Human Services Program Specialist (PUBL EDUC SPEC 4)

Manager, Risk Mitigation

Fidelity Coach/Trainer (PUBL EDUC SPEC 4)

Physical Therapist Home Health - Per diem

Physical Therapist - Home Health

Physical Therapist (PT) in North Bay, San Francisco, & Sacramento

Outpatient Pediatric Dietitian Supervisor

Occupational Therapist (OT)

Home Health - RN Branch Clinical Manager

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