This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on:
9/2/2026, 9/16/2026, 10/14/2026 (Final)
Under close supervision, the Human Services Assistant performs program support duties such as obtaining information, providing forms, and identifying program services, requirements, or procedures to augment communications between department staff and disadvantaged or low-income individuals and groups.
The eligible list established from this examination may be used to fill Human Services Assistant vacancies in multiple departments. Current vacancies require proficiency in the following language and cultural competencies:
- Farsi Language and Persian Culture (including Dari and Pashto)
- Lao Language and Culture
- Russian Language and Culture
- Spanish Language and Latin Culture
Candidates who believe they meet the language and cultural qualifications for any of these positions and wish to be considered must provide the appropriate responses to Supplemental Questions 13 through 17.
Minimum Qualifications
Six months of full-time, paid experience in a public, private, or non-profit agency providing social services or financial assistance to the public.
Note: Part-time experience is converted to full-time on the basis of 173.6 hours = 21.7 days = 1 work month.
Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements.
General Qualifications
Background/Criminal History: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained.
The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act.
Driver's License: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis.
Child and Elder Abuse Reporting: Persons selected for employment must, as a condition of employment, sign a statement agreeing to comply with Section 11166 of the California Penal Code and Section 15630 of the Welfare and Institutions Code relating to child and elder abuse reporting.
Working Conditions: Some positions in this class may require the incumbent to:
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Be exposed to hostile, emotionally disturbed or mentally ill persons and/or confrontational interpersonal situations.
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Work in dangerous, high crime areas of the community.
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Work during non-routine hours, standby and/or callback.
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Work in and around substandard living areas with exposure to common communicable diseases, scabies, impetigo and other rashes.
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Work outside in all types of climatic conditions including inclement, very hot and/or cold weather.
Special Skills Language Requirement: Special skills classes require sufficient knowledge to speak, read and write fluently a language other than standard English; and/or knowledge of a multi-cultural group encompassing but not limited to: family member roles and living environments; the various characteristics or problems unique to the group in employment, education, health, economics and social customs; and current social movements involving the group. Incumbents use the specific language and multi-cultural knowledge in the performance of typical duties, incorporating this knowledge to appropriately serve clients and families in a manner that is culturally competent and affirming. In addition, incumbents translate and interpret using standard English and a language other than standard English, and act as a consultant to others regarding the specific multi-cultural group.
Human Services Assistant - African American Culture
Human Services Assistant - Arabic Language and Middle Eastern Culture
Human Services Assistant - Armenian Language and Culture
Human Services Assistant - Cambodian Language and Culture
Human Services Assistant - Chinese Language and Culture
Human Services Assistant - Farsi Language and Persian Culture (Dari and Pashto)
Human Services Assistant - Hmong Language and Culture
Human Services Assistant - Japanese Language and Culture
Human Services Assistant - Korean Language and Culture
Human Services Assistant - Lao Language and Culture
Human Services Assistant - Mien Language and Culture
Human Services Assistant - Native American Culture
Human Services Assistant - Punjabi Language and East Indian Culture
Human Services Assistant - Russian Language and Culture
Human Services Assistant - Spanish Language and Latin Culture
Human Services Assistant - Tagalog Language and Filipino Culture
Human Services Assistant - Ukrainian Language and Culture
Human Services Assistant - Vietnamese Language and Culture
Probationary Period
The probationary period for this classification is
six (6) months.
APPLICATION
Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date.
County of Sacramento
Department of Personnel Services
Employment Services Division
700 H Street, Room 4667
Sacramento, CA 95814
Phone (916) 874-5593; 7-1-1 California Relay Service
Inter-Office Mail Code: 09-4667
www.SacCountyJobs.net
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Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date.
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Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date.
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Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date.
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Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified.
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A resume may be included with your application, however it will not substitute for the information requested on the application.
SUPPLEMENTAL QUESTIONNAIRE
Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response.
Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered.
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Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date.
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The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification.
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Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question.
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If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely.
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Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question.
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If you have no experience, write "no experience" for the appropriate question.
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For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted.
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If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed, therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete.
FORMULA RATE EXAMINATION (Weighted 100%)
All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination.
This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job.
All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination.
