Top 15 Help desk analyst Jobs in Sacramento Ca

IS Support Analyst I
Shriners Hospitals for Children —Sacramento, CA
- $38.58 - $74.75 an hour
- Full-time
- 18 years or older
- Computer science
- Computer Science
Quick Apply
4d
DESKTOP SUPPORT ANALYST
American Pacific Mortgage —Roseville, CA
- $27 - $35 an hour
- Full-time
- Mid-level
- Office
- Windows
Associate Help Desk Analyst, Title & Escrow Support
Mother Lode Holding Co. —Roseville, CA
- $20.31 - $27.09 an hour
- Full-time
- High school diploma or GED
- Analysis skills
- Organizational skills
- Employee stock purchase plan
- Health insurance
Quick Apply
5d
Implementation Support Analyst - CARES
Cinnovx —Folsom, CA
- $45 - $55 an hour
- Full-time
- Spanish
- Mid-level
- Office
RESEARCH DATA ANALYST I
Public Employees Retirement System —Sacramento County, CA
- $4,469 - $6,922 a month
- Full-time
- Hybrid work
- Writing skills
- Office
- SQL
- Free parking
- Opportunities for advancement
3d
Service Desk Supervisor – Staff Mandatory Qualifications (SMQs)
Sikich —Sacramento, CA
- $100,000 a year
- Full-time
- Remote
- Supervising experience
- Children
- Travel
- Wellness program
- Paid parental leave
13d
Supervisor - IT Support
Golden 1 Credit Union —Sacramento, CA
- $92,800 - $98,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- System design
Quick Apply
3d
Epic‑Certified EHR Systems Analyst I (Cupid)
Adventist Health —Roseville, CA
- $85,336 - $128,004 a year
- Full-time
- Remote
- Research
- Mid-level
- Travel
Epic‑Certified EHR Systems Analyst I (Beaker)
Adventist Health —Roseville, CA
- $89,603 - $134,404 a year
- On call
- Research
- Mid-level
- Office
Epic Certified EHR Systems Analyst I (ClinDoc)
Adventist Health —Roseville, CA
- $85,336 - $128,004 a year
- Full-time
- Remote
- Research
- Mid-level
- Travel
Epic‑Certified EHR Systems Analyst II (Prelude – Registration)
Adventist Health —Roseville, CA
- $89,603 - $134,404 a year
- Full-time
- Remote
- Research
- Mid-level
- Travel
Epic Certified EHR Systems Analyst III (Cupid)
Adventist Health —Roseville, CA
- $94,083 - $141,125 a year
- Full-time
- Remote
- 5 years
- Research
- Bachelor's degree
Epic Certified Systems Analyst II (MyChart, Cheers, Cadence)
Adventist Health —Roseville, CA
- $94,083 - $141,125 a year
- On call
- Research
- Mid-level
- Travel
VP, Data & Analytics
Scribd, Inc. —Sacramento, CA
- $225,000 - $320,000 a year
- Full-time
- Residential
- Analysis skills
- Recruiting
- Paid parental leave
- Disability insurance

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IS Support Analyst I
Shriners Hospitals for Children —Sacramento, CA
The IS Support Analyst I provides front-line technical support to clinical and administrative staff across the organization.
$38.58 - $74.75 an hour
Quick Apply
4d
ANALYST II
Department of General Services —Yolo County, CA
The SOQ should be typed in 12 point font, single-spaced, on letter sized paper (8.5" x 11"), and limited to no more than one page per topic;Identify each page…
$6,031 - $7,547 a month
2d

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Technical Support Specialist
Proteam Solutions —Columbus, OH
Provide high-quality customer service while managing a high volume of inbound phone calls. Experience using remote access and remote troubleshooting tools.
Quick Apply
Help Desk Support Specialist
Franklin International —Columbus, OH
Maintains computer, fax, and phone system functionality by responding to user calls, emails or chat requests for support in compliance with company policy.
Quick Apply

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help desk analyst jobs near sacramento ca

IS Support Analyst I

Shriners Hospitals for Children -
Sacramento, CA

Quick Apply

Job Details

Full-time
$38.58 - $74.75 an hour
4 days ago

Qualifications

Customer communication
Mobile device support
Automation
Software deployment
Windows
Software installation
Desktop (troubleshooting support)
Hospital experience

Full Job Description

Company Overview

Shriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.

With 20+ hospitals, outpatient clinics, ambulatory care centers and outreach locations across the globe, we provide excellent care to children up to age 18 regardless of their family’s ability to pay or insurance status. Please click here to learn more about our locations.

Job Description

The IS Support Analyst I provides front-line technical support to clinical and administrative staff across the organization. This position ensures the reliable operation of end-user devices, and communication systems that directly support patient care. This position requires up to 25% regional travel and up to 10% nationwide travel, as well as occasional evening, night, weekend or on-call work to support critical hospital operations

Key Responsibilities:

Troubleshoot, resolve, and document technology-related issues, while maintaining strict compliance with Shriners policies, HIPAA regulations, and IS security standards.
Provide technical support for Shriners Children's (SC) users, Executive Leadership, Imperials Board members, Board of Governors, and affiliated vendors.
Provide assistance to end user request and incidents via email, telephone, remote connection, and at the user’s deskside.
Strong problem-solving aptitude along with the ability to give clear and detailed instructions, as well as possess the ability to collaborate and communicate with technical and nontechnical departments across the organization for incident resolution and task requests.
Ability to work independently and as part of a team while prioritizing multiple requests. The position will provide support for multiple computing devices, Active Directory Users and Computers, Active Directory infrastructure components, Windows servers, services and applications, mobile devices, and IP phones.
Resolving customer reported problems, install hardware and software, and provide general IS support services for user reported problems.
Participate in a 24 hour IS emergency line rotation with other IS staff.

Required Qualifications:

1 - 3 years of IS Support/Help Desk experience in a healthcare of hospital environment
1 - 3 years of Desktop IS experience
Experience with Desktop operating systems including MS and Mac OS X
Experience troubleshooting wireless attached devices in an enterprise environment
Working knowledge of range of diagnostic utilities
Ability to create automated software packages and installation options
A+, MCDST certification or equivalent work experience
High School Diploma/GED
Associate's Degree in IT, Computer Science or related field - equivalent work experience will be considered in lieu of degree

The pay range for this position is $38.58 - $74.75. Compensation is determined based on years of relevant experience and departmental equity.

Quick Apply

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Key Responsibilities:

Troubleshoot, resolve, and document technology-related issues, while maintaining strict compliance with Shriners policies, HIPAA regulations, and IS security standards.

Provide technical support for Shriners Children's (SC) users, Executive Leadership, Imperials Board members, Board of Governors, and affiliated vendors.

Provide assistance to end user request and incidents via email, telephone, remote connection, and at the user’s deskside.

Strong problem-solving aptitude along with the ability to give clear and detailed instructions, as well as possess the ability to collaborate and communicate with technical and nontechnical departments across the organization for incident resolution and task requests.

Resolving customer reported problems, install hardware and software, and provide general IS support services for user reported problems.

Participate in a 24 hour IS emergency line rotation with other IS staff.

Required Qualifications:

1 - 3 years of IS Support/Help Desk experience in a healthcare of hospital environment

1 - 3 years of Desktop IS experience

Experience with Desktop operating systems including MS and Mac OS X

Experience troubleshooting wireless attached devices in an enterprise environment

Working knowledge of range of diagnostic utilities

Ability to create automated software packages and installation options

A+, MCDST certification or equivalent work experience

High School Diploma/GED

Associate's Degree in IT, Computer Science or related field - equivalent work experience will be considered in lieu of degree