Top 198 Patient experience manager Jobs in Saint Albans, Vt

Treatment Center Director - Substance Use Treatment
BayMark Health Services —Saint Albans, VT
- $91,106 - $92,026 a year
- Full-time
- Addiction Medicine
- Customer service
- Pass drug screening
- Disability insurance
- Health insurance
2d
Pharmacy Manager 36 Hrs ($120,100-$171,180/ yr)
Hannaford —Essex Junction, VT
- $120,100 - $171,180 a year
- Weekends as needed
- Background check
- Customer service
- Math
- Store discount
- Health savings account
Quick Apply
Manager, Healthcare Revenue Cycle (contract)
KPMG —Burlington, VT
- $90 - $105 an hour
- Contract
- Hybrid work
- 6 years
- Computer Science
- Analysis skills
Risk Manager
Northwestern Medical Center —Saint Albans, VT
- $79,000 - $128,000 a year
- Full-time
- Nursing
- Hospital
- Databases
11d
Medical Assistant in Northwestern Associates in Surgery, Part Time (M-F 8-4:30)
Northwestern Medical Center —Saint Albans, VT
- $17.82 - $24.89 an hour
- Part-time
- Surgery
- High school diploma or GED
- Clinic
Practice Support Specialist - Northwestern Associates in Surgery
Northwestern Medical Center —Saint Albans, VT
- $17.21 - $22.67 an hour
- Part-time
- Surgery
- Computer literacy
- Basic math
Patient Account Specialist
PedsOne —Winooski, VT
- Hybrid work
- Mid-level
- Pediatrics
- 2 years
- Paid parental leave
- Paid holidays
Practice Support Specialist - Medical Clinics
Northwestern Medical Center —Saint Albans, VT
- $17.21 - $22.67 an hour
- Full-time
- Computer literacy
- Basic math
- Administrative experience
Dental Care Coordinator
NOTCH —Swanton, VT
- $25 - $35 an hour
- Full-time
- Microsoft Excel
- Clinic experience
- Mid-level
- Health insurance
Quick Apply
8d
DI Aide
Northwestern Medical Center —Saint Albans, VT
- $17.50 - $28.44 an hour
- Full-time
- Hospital
- No experience needed
- High school diploma or GED
Receptionist
NOTCH —Enosburgh, VT
- $17 - $27 an hour
- Full-time
- Computer literacy
- Office
- High school diploma or GED
Quick Apply
Store Manager
Walgreens —Milton, VT
- $50,000 - $120,000 a year
- Weekends as needed
- Merchandising
- Mid-level
- 3 years
- On-the-job training
10d
Customer Service Associate
Walgreens —Saint Albans, VT
- $16 - $18 an hour
- Part-time
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
6d
DI Aide, Per-Diem, Varied Hours
Northwestern Medical Center —Saint Albans, VT
- $17.50 - $22.75 an hour
- Part-time
- Vital signs
- Hospital
- No experience needed
Medical Billing Specialist – Remote
PedsOne —Winooski, VT
- Hybrid work
- Mid-level
- Pediatrics
- Communication skills
- Paid parental leave
- Paid holidays
Care Companion/Patient Sitter in the Progressive Care Unit, Full-Time, Evenings
Northwestern Medical Center —Saint Albans, VT
- $15 an hour
- Full-time
- Patient monitoring
- High school diploma or GED
- Hospital experience
Care Companion, Part-Time (Day- 7A - 3P)
Northwestern Medical Center —Saint Albans, VT
- $15 an hour
- Part-time
- Patient monitoring
- Hospital
- High school diploma or GED
10d
Primary Care Coordinator
NOTCH —Saint Albans, VT
- $35 - $50 an hour
- Full-time
- Nursing
- Microsoft Excel
- RN License
Quick Apply
2d
Shift Lead
Walgreens —Saint Albans, VT
- $18 - $21 an hour
- Full-time
- Merchandising
- Maintenance
- English
- Health insurance
- Dental insurance
3d
Community Health Worker
NOTCH —Saint Albans, VT
- $15 - $30 an hour
- Full-time
- Microsoft Excel
- Mid-level
- High school diploma or GED
Quick Apply
10d

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Treatment Center Director - Substance Use Treatment

BayMark Health Services -
Saint Albans, VT

Apply Now

Job Details

Full-time
$91,106 - $92,026 a year
2 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Bereavement leave
Life insurance
Referral program

Qualifications

TJC
Staff supervision
Customer service
Substance abuse treatment center experience
Bachelor's degree
Substance abuse
Business operations
Clinical confidentiality policies
Experience working with individuals with substance use disorders
General management

Full Job Description

Description

Treatment Center Director/Program Director

BAART Programs is looking for an accountable, process oriented and efficient leader of operations for our Opiate Treatment Program. A great Treatment Center Director leads a diverse team of nurses, counselors, and auxiliary staff to understand the needs of patients undergoing treatment for opioid addiction while maintaining responsibility for daily operations and performance of the clinic.

Essential Duties & Responsibilities:

Responsible for the operation & performance of the Opiate Treatment Program (OTP) clinic
Manages OTP clinic operations to budgeted/planned results
Participates in the interviewing, hiring, training of clinic staff
Evaluates, manages, counsels and terminates subordinate personnel
Provides direction to clinic personnel and relays corporate mandates, goals and objectives to field personnel
Works closely with staff via regular supervision to ensure the completion of performance goals
Communicates with and insures compliance with the various regulatory bodies (SAMHSA, DEA, CARF, JCAHO, HIPAA, etc.); manages preparation of various federal, state & local applications, filings, licensure, permits, approvals, etc.
Identifies cost-saving opportunities, operational efficiencies, etc. and implements
Assists with partnering opportunities, linkage/support agreements and other critical relationships to drive census growth & meet regulatory requirements
Develops, monitors and provides reports on key performance indicators of clinic measures and reacts accordingly
Works closely with OTP Medical Director, Psychiatric consultant as applicable, OTP Compliance Manager and QA/QI activities in a variety of areas including, but not limited to – compliance with federal & state rules, laws & regulations; compliance with CARF / JCAHO, performance improvement initiatives, productivity goals, quality patient care, customer service, operational enhancement, growth of patient census, contractual requirements, standardization & conformity, best practices and plans for continuous improvement
Becomes familiar with OTP federal & state laws, regulations, etc. and the application of such
Becomes familiar with CARF/JCAHO standards and the application of such
Responsible for maintenance & updating of policy & procedure manual and clinic operations manuals and procedures
Serves as a clinic resource and provides or arranges for clinic training as requested/necessary
Maintains patient, employee and company confidentiality

Development Responsibilities:

Participates in community relations, education and development activities to drive and maintain census
Identifies and implements tactical steps to increase and retain census
Works with clinic team to insure operations are prepared to handle increased census
Participates in political activities to keep company connected within appropriate circles such as local government board meetings, MTP advisory board meetings, city/county administrator meetings, ADAA meetings, etc.
Leads effort to identify, hire & train personnel with cultural diversity to meet the future clinic needs based on patient demographics – identifies cultural community leaders and networks
Participation in the overall Company Performance Improvement Process
Familiar with standards required by Board of Health, OSHA, etc. and the application of such
Assists as requested with marketing programs & literature development
Other duties as assigned

Qualifications:

Multiple years of experience as an administrator of a clinical program
Bachelor's degree (in business administration or related) from an accredited college or university
Understanding of clinic operations, with significant amount of time working in the field of substance abuse
Understanding of HIPAA, Federal, State & CARF standards & regulations
Demonstrated organizational and leadership skills with the ability to supervise and manage personnel
Strategic thinker to be able to recommend alternative solutions, execute and monitor
Self-starter, able to work autonomously and generate ideas and benefits for the Company
Customer service focused, eager and energetic
Excellent interpersonal and communication skills
Satisfactory drug screen and criminal background check.

Salary Range:

Salary ranges from $91,106.00 - $92,026.00 annualized

The salary of the candidate(s) selected for this role will be set based on a variety of factors, including but not limited to, experience, education, specialty and training.

BayMark offers excellent benefits:

401K match
Medical, Dental, Vision Insurance
Accident Injury, Hospital Indemnity and Critical Illness Plans
Company paid Short & Long Term Disability
Company paid Basic Life Insurance
Paid Time Off
Bereavement Leave
Flexible Sick Time
Employee Referral Program

Total compensation goes beyond the value on the paycheck. Please consider the total compensation package by contacting us at BayMark Health Services for more information.

Here is what you can expect from us:

BAART Programs, a progressive substance abuse treatment organization is committed to the highest quality of patient care in a comfortable outpatient clinic setting. Our ultimate goal is to address the physical, emotional, and mental aspects of opioid use disorder to help each of our patients achieve long-term recovery and an improved quality of life.

BAART Programs is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State/Federal laws.

Apply Now

Refine Your Search

patient experience manager jobs in saint albans, vt

Treatment Center Director - Substance Use Treatment

Pharmacy Manager 36 Hrs ($120,100-$171,180/ yr)

Manager, Healthcare Revenue Cycle (contract)

Risk Manager

Medical Assistant in Northwestern Associates in Surgery, Part Time (M-F 8-4:30)

Practice Support Specialist - Northwestern Associates in Surgery

Patient Account Specialist

Practice Support Specialist - Medical Clinics

Dental Care Coordinator

DI Aide

Receptionist

Store Manager

Customer Service Associate

DI Aide, Per-Diem, Varied Hours

Medical Billing Specialist – Remote

Care Companion/Patient Sitter in the Progressive Care Unit, Full-Time, Evenings

Care Companion, Part-Time (Day- 7A - 3P)

Primary Care Coordinator

Shift Lead

Community Health Worker

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