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CareATC, Inc —Bridgeton, MO
- Full-time
- HIPAA
- Mid-level
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- Disability insurance
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Quick Apply
14d
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Quick Apply
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10d
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Quick Apply
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Quick Apply
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Patient Access & Referral Coordinator

CareATC, Inc -
Bridgeton, MO

Quick Apply

Job Details

Full-time
14 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance

Qualifications

Customer communication
Administrative experience
High school diploma or GED

Full Job Description

At CareATC, we genuinely believe in revolutionizing employer-sponsored healthcare. We're passionate about our mission and deeply committed to providing exceptional, patient-centered solutions for our clients and their employees.

Help Patients Stay Connected to the Care They Need

Full-Time | 40 Hours per Week | Monday - Friday | 7:30 AM - 4:30 PM

Why CareATC is Different (and Why You'll Love It Here)

At CareATC, we're redefining healthcare through a relationship-centered, employer-sponsored model focused on quality care—not patient volume.

Patient Access & Referral Coordinator is a vital role in helping patients access care, coordinate services, and stay connected with their healthcare team. You'll serve as a key resource for patients while supporting providers and clinic teams across multiple locations.

This is an opportunity to make a meaningful impact on the patient experience while working in a collaborative environment that values service, teamwork, and work-life balance.

CareATC Advantages

Predictable Monday-Friday schedule
No nights, holidays, or on-call responsibilities
Clinic services and medications available at little to no cost for employees and dependents
Comprehensive benefits package including Medical, Dental, Vision, 401(k), PTO, Disability, and Life Insurance
Low to No Cost Telehealth services starting on day one
Supportive, team-oriented culture focused on patient care and collaboration

About the Job

We're looking for a Patient Access & Referral Coordinator to serve as a central resource for patients, providers, and clinic teams across multiple CareATC health centers. In this role, you'll help patients access care, coordinate referrals, manage medical records, schedule appointments, and provide ongoing support throughout their healthcare journey.

This position is ideal for someone who enjoys helping others, thrives in a fast-paced healthcare environment, and takes pride in delivering exceptional service while keeping operations running smoothly.

What You'll Do

Answer incoming patient calls and serve as a primary point of contact for multiple clinic locations
Schedule, reschedule, and cancel appointments while managing waitlists and cancellations
Respond to patient inquiries and coordinate communication between patients, providers, and clinic teams
Conduct patient outreach and follow-up regarding appointments, referrals, lab results, records requests, and care coordination needs
Process and track specialty, diagnostic, and ancillary service referrals
Receive, maintain, and manage medical records and clinical documentation within the EMR
Assist with patient registration, demographic updates, and insurance information maintenance
Support clinic operations while delivering exceptional customer service and maintaining HIPAA compliance

What You'll Bring

High school diploma or equivalent required
Medical Administrative Assistant certification or related healthcare administrative training preferred
Minimum two years of administrative experience in a healthcare setting required
Experience with patient scheduling, referrals, medical records, or healthcare call center operations preferred
Experience working within an electronic medical record (EMR) system preferred
Knowledge of medical terminology and healthcare office operations
Strong communication, customer service, organizational, and time-management skills
Ability to manage multiple priorities while supporting multiple clinic locations

The CareATC Core4

Committed • Optimistic • Reliable • Empathetic

Ready to Make a Meaningful Impact?

If you're looking for an opportunity to help patients access the care they need while supporting a collaborative healthcare team dedicated to exceptional service, we encourage you to apply today.

We believe that a diverse and inclusive workplace is essential to our success. We are committed to fostering a culture where everyone feels valued, respected, and empowered to reach their full potential. CareATC provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, national origin, age, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal state or local laws. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview, or to otherwise participate in the hiring process, please contact us at [email protected] to request accommodations. When contacted for a job opportunity, please beware of scammers and DO NOT provide personal information if you did not initiate the inquiry.

If the position is not posted on the CareATC website, the job does not exist. Thank you!

Quick Apply

Refine Your Search

referral coordinator jobs in saint charles mo

Patient Access & Referral Coordinator

Referral Coordinator

Referral Coordinator II

Operations Coordinator (Full Time)

Referral Triage Coordinator- Weekend Nights

Clinical Coordinator

Clearance Specialist - Chestfield, MO - Intake Coordinator

Front Office Coordinator

Admissions Coordinator

MDS Coordinator (RN or LPN) $10,000 Sign on Bonus

Substance Abuse Counselor (Hold MAADC I or II, CRADC, CCJP, CCDP, CADC, CCDP-D, RADC-P, CRAADC or RADC)

Behavioral Health Clinical Coordinator – Outpatient

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Admissions Nurse (LPN or RN)

Pre-Certification Coordinator

Population Health Coordinator

Intake Coordinator

Front Desk Coordinator

RN Referral Coordinator

Healthcare Coordinator

I want to receive the latest job alert for referral coordinator in saint charles mo

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At CareATC, we genuinely believe in revolutionizing employer-sponsored healthcare. We're passionate about our mission and deeply committed to providing exceptional, patient-centered solutions for our clients and their employees.

Help Patients Stay Connected to the Care They Need

What You'll Bring

The CareATC Core4

Ready to Make a Meaningful Impact?

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