Top 78 customer service representative Jobs in saint clair mi

Customer Account Coordinator - Manufacturing
Medbio - Clinton Township —Clinton Township, MI
- $22 - $33 an hour
- Full-time
- ERP systems
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Customer Experience Specialist
The Pond Guy —Armada, MI
- Full-time
- Microsoft Word
- Background check
- Basic math
- Paid holidays
- Disability insurance
Quick Apply
Client Services Representative
St. Clair County, MI —Saint Clair, MI
- $16.29 - $21.44 an hour
- Part-time
- Background check
- Microsoft Outlook
- Writing skills
6d
Customer Service Associate I
Dollar Tree —Saint Clair, MI
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store
- Health insurance
- Dental insurance
Customer Service Representative
Strunk Agency - Farm Bureau Insurance —Marysville, MI
- $17 - $22 an hour
- Full-time
- Communication skills
- Marketing
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Customer Care Representative
Strunk Agency - Farm Bureau Insurance —Marysville, MI
- $17 - $22 an hour
- Full-time
- Computer literacy
- Computer skills
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Cashier/Customer Service Rep
Bazco —Algonac, MI
- $14 - $16 an hour
- Part-time
- Merchandising
- Entry level
Customer Service Associate
Walgreens —Port Huron, MI
- $15.00 - $17.50 an hour
- Weekends as needed
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
Customer Service Associate
Big Lots —Port Huron, MI
- Part-time
- Merchandising
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Pharmacy Customer Service Associate
Walgreens —Port Huron, MI
- $16 - $18 an hour
- Part-time
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
Customer Service Associate I
Family Dollar —Port Huron, MI
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store
- Health insurance
- Dental insurance
Licensed Insurance Customer Service
Allstate - Lena Yousif Agency —Chesterfield, MI
- $39,500 - $45,000 a year
- Part-time
- Computer literacy
- Office
- Organizational skills
- Paid holidays
- Paid time off
Quick Apply
7d
Customer Service Representative
Hart Medical Equipment —Port Huron, MI
- Full-time
- High school diploma or GED
- Cleaning
- Typing
- Health insurance
Quick Apply
Call Service Center Attendant
PROS Services INC. —Port Huron, MI
- Computer literacy
- Windows
- High school diploma or GED
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Megan Simmons - State Farm Agent —Port Huron, MI
- $40,000 - $60,000 a year
- Full-time
- Communication skills
- Marketing
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Customer Sales & Serv Rep
1100 Applied Industrial Technologies, Inc. —Port Huron, MI
- Full-time
- Clean driving record
- Microsoft Outlook
- Computer literacy
- Paid holidays
- Health insurance
14d
Customer Service Coordinator
Optimum Retail Dynamics —Port Huron, MI
- Online Application
- Office
- High school diploma or GED
- Communication skills
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Justin Ables - State Farm Agent —Macomb, MI
- $40,000 - $60,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Customer Service/Sales
Home Depot —Fort Gratiot Township, MI
- Entry level
Customer Service/Sales Representative
Applied Industrial Technologies —Port Huron, MI
- From $38,000 a year
- Full-time
- Clean driving record
- Inventory management
- Research
- Paid training
- Paid holidays
Quick Apply

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Customer Account Coordinator - Manufacturing

Medbio - Clinton Township -
Clinton Township, MI

Quick Apply

Job Details

Full-time
$22 - $33 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance
401(k) matching
Professional development assistance
Referral program

Qualifications

Customer returns handling
ERP systems
Microsoft Office
Manufacturing facility
Productivity software
Video conferences (communication methods)
Manufacturing
Associate's degree
Manufacturing company experience

Full Job Description

Summary of Function:

The Customer Service Representative manages customer accounts, coordinating communications and fostering relationships to support satisfaction, retention, and growth. They oversee sales order management, forecast entry, and lead the price adjustment process. This role advocates for the voice of the customer internally, drives issues resolution, and collaborates across departments to ensure successful delivery of Medbio products and services.

Major Duties and Responsibilities:

· Serve as the primary point of contact for assigned customer accounts via email, phone, and virtual meetings, building strong and positive relationships.

· Actively engage in customer virtual calls with professional on-camera presence and participate in on-site visits as needed

· Represent the voice of the customer in internal meetings, advocating for their needs, expectations, and feedback and drive issue resolution for customer concerns, complaints, returns, and product issues.

· Maintain accurate records of customer interactions and transactions using the ERP and CRM systems, as well as customer portals, when necessary.

· Responsible for sales order management, including initiating and overseeing the customer purchase order process, conducting contract reviews, confirming orders, managing order changes and customer returns, and identifying and resolving any order discrepancies or abnormalities.

· Manage and review open order reports with the management/operations team, collaborating with internal departments to understand and communicate the delivery status of outstanding orders; communicate any changes to the committed delivery schedule to customers in a timely manner.

· Provide customer-directed shipment requirements such as schedule, quantities, destination, transportation method, special instructions, and communication as necessary across departments.

· Gather forecasts from assigned customers, review for accuracy and consistency with historical trends and current business conditions, and enter the data into the ERP system.

· Evaluate and recommend pricing for current production parts based on material cost fluctuations and other relevant factors, ensuring proposed changes are aligned with company strategy and submitted for management approval.

· Develop a strong understanding of assigned customers’ parts, programs, markets, and product categories for each part in production, while actively learning about customer needs and priorities to strengthen relationships, identify new business opportunities, and support effective account management.

· Collaborate with Operations, Shipping, Production, Quality, Tooling, Sales, Finance, and Engineering personnel to guarantee the best customer experience.

· Maintain a clean, neat, professional, and safe work environment.

· Support and adhere to corporate mission, vision, and value statements and policies.

· Perform other duties as assigned by Sales Management.

Organizational Relationships:

Directly reports to the Customer Service Manager, while working closely with production management, engineering, and sales. Needs to be a team player and work closely with entire Medbio team.

Experience and/or Educational Requirements:

Education

Associate’s degree in applicable field or applicable industry experience required.

Experience

· 3+ years of experience as a Customer Service Representative or in a similar customer-facing role.

· Previous experience in a manufacturing setting.

· Proficiency with Microsoft Office Suite.

· Experience with CRM and ERP systems preferred.

Skills & Competencies

· Strong communication, negotiation, and interpersonal skills.

· Excellent organizational and time-management abilities.

· Attention to detail, proactive problem-solving, and follow-through.

· Ability to work collaboratively in a cross-functional, fast-paced environment.

· A commitment to providing outstanding customer service that builds trust and long-term relationships.

Physical Requirements:

Must be able to work and perform what would be considered standard practices for this type of positions in the industry.

Pay: $22.00 - $33.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Vision insurance

Education:

Associate (Required)

Experience:

customer service representative: 3 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer service representative jobs in saint clair mi

Customer Account Coordinator - Manufacturing

Customer Experience Specialist

Client Services Representative

Customer Service Associate I

Customer Service Representative

Customer Care Representative

Cashier/Customer Service Rep

Customer Service Associate

Customer Service Associate

Pharmacy Customer Service Associate

Customer Service Associate I

Licensed Insurance Customer Service

Customer Service Representative

Call Service Center Attendant

Customer Service Representative - State Farm Agent Team Member

Customer Sales & Serv Rep

Customer Service Coordinator

Customer Service Representative - State Farm Agent Team Member

Customer Service/Sales

Customer Service/Sales Representative

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