Top 724 Customer service representative Jobs in Saint Clair Shores, Mi

Experienced Customer Service Rep - Onsite Position
ARCH Cutting Tools —Warren, MI
- Full-time
- Writing skills
- Basic math
- Conflict management
- Health insurance
- Dental insurance
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Customer Success Specialist
Entyre Inc. —Detroit, MI
- $65,000 a year
- Full-time
- Spanish
- English
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative
Pointe Alarm —Grosse Pointe Woods, MI
- From $18 an hour
- Full-time
- Residential
- Organizational skills
- In-person
- Paid training
- Health insurance
Quick Apply
Service Dispatcher / Customer Coordinator
Universal Home Services —Clinton Township, MI
- $50,000 - $65,000 a year
- Full-time
- Computer literacy
- Office
- Team management
- Paid training
- Paid holidays
Quick Apply
11d
Customer Service Representative
C&C HEATING AND AIR CONDITIONING —Roseville, MI
- Full-time
- Entry level
Quick Apply
Call Center Representative
Clementine Answers —Roseville, MI
- $15 - $18 an hour
- Weekends as needed
- Computer literacy
- No experience needed
- English
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative/Dispatcher
Motor City Plumbing and Drain —Roseville, MI
- $16 - $19 an hour
- Full-time
- High school diploma or GED
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Client Success Representative (Remote)
Demand.com —Detroit, MI
- Remote
- Mid-level
- Communication skills
- Time management
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Customer Benefits Specialist (Remote)
S&A Group —Detroit, MI
- $50,000 - $65,000 a year
- Full-time
- Remote
- High school diploma or GED
- Communication skills
- Entry level
Quick Apply
Medical Call Center Representative
Eastlake Cardiovascular PC —Saint Clair Shores, MI
- 8 hour shift
- HIPAA
- Organizational skills
- Communication skills
- Paid holidays
- Disability insurance
Quick Apply
Customer Service Representative
Wieland —Roseville, MI
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
- Health savings account
- Paid holidays
5d
Client Service Representative
VCA Animal Hospitals —Saint Clair Shores, MI
- Part-time
- Maintenance
- Entry level
- Health insurance
- Dental insurance
Call Center Agent
Clementine Answers —Roseville, MI
- $15 - $18 an hour
- Part-time
- Computer literacy
- English
- Windows
Quick Apply
Customer Service Representative
U-Haul —Roseville, MI
- Part-time
- Clean driving record
- Forklift
- High school diploma or GED
- Paid holidays
- Health insurance
8d
Customer Service Associate
Walgreens —Saint Clair Shores, MI
- $15.00 - $17.50 an hour
- Part-time
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
Customer Service Representative
Gardner White Furniture —Clinton Township, MI
- Part-time
- Research
- Office
- High school diploma or GED
Customer Success Partner / Customer Service Representative (Data Entry)
JB Cutting, Inc. —Mount Clemens, MI
- $19 - $21 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- ERP systems
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Natalie Gajewski - State Farm Agent —Warren, MI
- $60,000 - $65,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- 401(k)
Quick Apply
Pharmacy Customer Service Associate
Walgreens —Saint Clair Shores, MI
- $16 - $18 an hour
- Part-time
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
12d
Customer Service Representative
Associa —Troy, MI
- Overtime
- Remote
- Office
- 1 year
- Communication skills

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Experienced Customer Service Rep - Onsite Position

ARCH Cutting Tools -
Warren, MI

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
Vision insurance
401(k) matching

Qualifications

Writing skills
Basic math

Full Job Description

Precision Cutting Tool Manufacturing company looking for a Customer Service Representative to work in our Warren location. Full-time position M-F 9:00am - 6pm. Benefit package including Medical, Dental and Vision on first day of work, 401k with company match after 90 days.

Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services.

Essential Duties and Responsibilities include the following. Other duties may be assigned:

Deal directly with customers either by telephone, electronically or face to face
Respond promptly to customer inquiries
Handle and resolve customer complaints
Obtain and evaluate all relevant information to handle product and service inquiries
Provide pricing and delivery information
Perform customer verifications
Set up new customer accounts
Process orders, forms, applications and requests
Organize workflow to meet customer timeframes
Direct requests and unresolved issues to the designated resource
Manage customers' accounts
Keep records of customer interactions and transactions
Record details of inquiries, comments and complaints
Record details of actions taken
Prepare and distribute customer activity reports
Adjusts complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation.

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:
Job Knowledge - Exhibits ability to learn and apply new skills; uses resources effectively.
Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully.
Conflict Resolution - Confronts difficult situations; keeps emotions under control.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:
One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.

Language Skills:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills:
Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

Reasoning Ability:
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ADDITIONAL NOTES
ARCH Global Precision is an Equal Opportunity Employee and wholeheartedly supports diversity in the workplace as a basic premise for business success. All employees of ARCH Global Precision are employed on an at-will basis.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

#ARCH123

Skills

Required

Multitasking
Customer Service
Active Listening

Behaviors

Required

Team Player: Works well as a member of a group
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

customer service representative jobs in saint clair shores, mi

Experienced Customer Service Rep - Onsite Position

Customer Success Specialist

Customer Service Representative

Service Dispatcher / Customer Coordinator

Customer Service Representative

Call Center Representative

Customer Service Representative/Dispatcher

Client Success Representative (Remote)

Customer Benefits Specialist (Remote)

Medical Call Center Representative

Customer Service Representative

Client Service Representative

Call Center Agent

Customer Service Representative

Customer Service Associate

Customer Service Representative

Customer Success Partner / Customer Service Representative (Data Entry)

Customer Service Representative - State Farm Agent Team Member

Pharmacy Customer Service Associate

Customer Service Representative

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