Top 985 Client services Jobs in Saint Cloud Mn

Premium Review Services Specialist
Reliable Premium Management —Waite Park, MN
- $22 - $24 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- AD&D insurance
- Disability insurance
Quick Apply
5d
Mental Health Case Manager - Central MN
Volunteers of America Minnesota —Saint Cloud, MN
- Full-time
- Adults
- Mid-level
- Office
- Health savings account
- Paid holidays
Quick Apply
Independent Living Skills Coach
Ehrnriter Companion and Community Group —Albany, MN
- $20 - $22 an hour
- Part-time
- Customer service
- Residential
- High school diploma or GED
- Paid training
- Mileage reimbursement
Quick Apply
Full-time Billing and Office Support Specialist
Essence Property Management —Saint Cloud, MN
- $18 - $21 an hour
- Full-time
- Office
- Organizational skills
- In-person
- Health savings account
- Health insurance
Quick Apply
3d
Front Desk Receptionist
Bright smiles community clinic & dental —Saint Cloud, MN
- $18 - $20 an hour
- Full-time
- Spanish
- Microsoft Outlook
- Inventory management
- Paid time off
- On-the-job training
Quick Apply
3d
Home Care Aide NEEDED For Elderly Female in Sartell, MN
Care Planning Institute, Inc —Sartell, MN
- $30 an hour
- Part-time
- Background check
- Current TB test
- Home Health
Quick Apply
Home Care Aide NEEDED For Elderly Female In St. Cloud, MN
Care Planning Institute, Inc —Saint Cloud, MN
- $30 an hour
- Part-time
- Background check
- Current TB test
- Home Health
Quick Apply
Community Support Specialist
Mary T Inc. —Saint Cloud, MN
- $17 - $21 an hour
- Full-time
- Background check
- 18 years or older
- Clean driving record
- Paid training
- Mileage reimbursement
Quick Apply
Direct Support Professional
Brendas Place LLC —Saint Cloud, MN
- $17.50 an hour
- Part-time
- Background check
- CPR Certification
- Cooking
- Paid training
- Mileage reimbursement
Quick Apply
11d
Customer Experience Specialist
The Lyle Group —Saint Cloud, MN
- $18 - $23 an hour
- Full-time
- Bilingual
- No experience needed
- Office
- Health insurance
- Dental insurance
Quick Apply
BILLING OFFICE SPECIALIST
Central Minnesota Mental Health Center —Saint Cloud, MN
- From $21.41 an hour
- Full-time
- Clean driving record
- Customer service
- Medical office experience
- Health savings account
- Loan repayment program
Quick Apply
Case Manager, Housing (Site Based) - Avivo Village Central Minnesota
AVIVO —Saint Cloud, MN
- $26.70 - $33.38 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
- Health savings account
- AD&D insurance
Quick Apply
Receptionist
Restoration Wellness —Saint Cloud, MN
- $15 an hour
- Part-time
- Background check
- Office
- Administrative experience
- Flexible schedule
Quick Apply
12d
Resident Assistant
Great Lakes Mgmt Co —Saint Cloud, MN
- $18 - $22 an hour
- Part-time
- CNA
- Entry level
- Under 1 year
- Paid holidays
- Health insurance
Quick Apply
11d
Team Lead, Resident Advocates - AVCM 3rd Shift #2
AVIVO —Saint Cloud, MN
- $30.86 - $38.34 an hour
- Full-time
- Management
- Mid-level
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
Resident Advocate, Avivo Village Central MN - Overnight Shift
AVIVO —Saint Cloud, MN
- $24.84 - $31.05 an hour
- Overnight shift
- CPR Certification
- Mid-level
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
In home support
Blended Youth & Family Services —Saint Cloud, MN
- $20 - $22 an hour
- Part-time
- Background check
- Clean driving record
- Experience working with individuals with disabilities
- Paid time off
- Flexible schedule
Quick Apply
14d
Patient Access Representative
Rejuv Medical PA —Waite Park, MN
- $18.50 - $19.50 an hour
- 8 hour shift
- Administrative experience
- Clinic
- Entry level
- Wellness program
- Health savings account
Quick Apply
1d
Receptionist/Administrative Assistant
Specialized Spine Care —Saint Cloud, MN
- $20 - $23 an hour
- Part-time
- Microsoft Outlook
- Administrative experience
- Clinic
- Paid time off
- 401(k) matching
Quick Apply
5d
Customer Success Representative
Marco Technologies —Saint Cloud, MN
- $19.10 - $27.70 an hour
- High school diploma or GED
- Associate's degree
- Communication skills
11d

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Premium Review Services Specialist

Reliable Premium Management
Waite Park, MN

Quick Apply

Job Details

Full-time
$22 - $24 an hour
5 days ago

Benefits

AD&D insurance
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
401(k) 4% Match
Vision insurance
401(k) matching
Life insurance

Qualifications

Microsoft Excel
Email customer support
Microsoft Outlook
Insurance issue resolution
Documentation tools
Financial records management
Attention to detail
Financial record maintenance
Document viewing software
Data accuracy checks

Full Job Description

Reporting To: Manager, Premium Review Services

Location: Waite Park, MN | Full-Time | Non-Exempt | In-office/Hybrid

Pay: $22- $24/hour

About Reliable Premium Management (RPM)

Reliable Premium Management (RPM) is a Pay As You Go workers' compensation payments partner trusted by 10,000+ growing businesses in addition to agents, carriers and every major payroll provider nationwide. RPM connects directly with payroll providers and insurance carriers, so premiums stay accurate, payments stay predictable, and customers never face a year-end surprise. Built on a simple belief – that workers' compensation should be simple, seamless and stress-free – RPM delivers that experience through real people who genuinely care. As RPM continues to grow, the human-led experts behind that experience is everything.

Role Mission

This role exists to get every workers' compensation premium review (carrier audit review) right and communicated clearly — protecting RPM's accuracy and the trust of customers, agents, and carriers place in us.

Role Summary

The Premium Review Specialist at Reliable Premium Management is responsible for helping businesses have a smooth workers' compensation audit experience— from gathering documentation through reviewing final results— and communicating the outcome clearly to customers, agents, and carriers. This role is built for someone who's detail-oriented, organized, and highly quantitative: comfortable digging into payroll reports and tax documents to find the real story, and who takes pride in catching discrepancies before they become disputes.

This role works closely with the Premium Review Services Manager and Senior Premium Review Services Specialists, and directly with customers, agents, brokers, and carriers, to help deliver RPM's promise of an accurate, audit-forward invoice every day.

If you're energized by solving a documentation puzzle, and you believe accuracy protects trust, this role was built for you.

What Success Looks Like

You know you're succeeding when:

Audit requests are completed accurately and within required timeframes
Documentation is complete and organized enough to hold up to a full audit trail
Premium variance discrepancies are caught early, with a clear cause identified
Client and carrier disputes get resolved without unnecessary back-and-forth

Key Responsibilities

Premium Review Services (Audit Review) Execution

Access and compile payroll reports and tax documentation from payroll providers to support audits, completing requests accurately and on time
Manage the full audit support lifecycle — from documentation support through final review — tracking progress through defined stages
Review completed audits for accuracy, identifying discrepancies and determining the cause of premium variances

Client & Carrier Communication

Resolve audit and premium questions using Playbooks and SOPs, using judgment to know when a situation calls for structured guidance versus a tailored response
Communicate audit outcomes to clients, brokers, agencies, and carriers, using de-escalation-oriented communication when partners are dissatisfied with results

Invoicing & Premium Processing

Process audit-related invoices and submit remittances to carriers per company and carrier protocol
Support premium invoicing for active policies by reviewing payroll reports and generating accurate billing statements
Monitor ongoing policies for red flags or inconsistencies, addressing issues directly or escalating when a situation falls outside existing Playbooks and SOPs
Own ongoing invoicing for assigned active policy accounts, verifying payroll data and generating accurate invoices per account setup and carrier requirements.

Who Thrives in This Role

This role is ideal for someone who:

Is detail-oriented enough to catch a discrepancy others would miss
Is comfortable following a Playbook until judgment says a situation needs something different
Stays calm and clear when a carrier or client is unhappy with a result

RPM Culture Principles (How This Role Shows Up)

Own the Outcome

Treats every audit like the accuracy of it is personally on you — not just a box to check.

Get Curious

Asks why a variance exists instead of just reporting the number.

Win Together

Works closely with Payment Operations and Customer Success to get the full picture right.

Physical Demands

Extended periods of sitting at a desk
Extended periods of computer, keyboard, and screen use
Visual acuity sufficient to review detailed documents, payroll reports, and data for accuracy
Ability to communicate clearly by phone and email for extended periods
Primarily sedentary work in an office setting
Minimal lifting

What We Offer

Quarterly bonus program
100% employer-paid medical, dental, vision, life, AD&D, and short-term disability insurance
401(k) with 4% company match
Competitive paid time off
Two paid 15-minute rest breaks daily, plus a paid 30-minute meal break
Flexibility and trust to manage your work
A unique, people-centered culture rooted in ownership, transparency, and learning
Growth opportunities as the company scales

Requirements

Core Capabilities

Strong attention to detail
Sound judgment — knowing when to follow the Playbook and when to escalate
Organization, especially around documentation and audit trails
Clear, calm communication, including with dissatisfied clients or carriers
Comfort working with numbers and resolving discrepancies
General comfort with technology — able to pick up new systems and tools independently, including in-house/proprietary platforms beyond standard Microsoft Suite products

Experience & Background

1-2 years of experience in a detail-oriented, documentation-heavy role such as bookkeeping, accounting, insurance operations, payroll administration or similar
Comfort with Excel, Outlook, and Adobe PDF tools, plus RPM's in-house/proprietary systems (training provided)
Prior experience in audit, insurance, payroll, or accounting-adjacent work is a plus

Preferred/Highly Desirable

Experience with audits (workers' compensation specifically or other financial audits including tax, payroll, and broader insurance)
Experience working with payroll systems or payroll providers

Equal Employment Opportunity Statement

Reliable Premium Management (RPM) is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. RPM is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the hiring process and employment.

Pay: $22.00 - $24.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Application Question(s):

Are you authorized to work in the United States without sponsorship?
What is your desired compensation?
Are you comfortable working in a regulated industry where accuracy and compliance are critical?

Ability to Commute:

Waite Park, MN 56387 (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

client services jobs in saint cloud mn

Premium Review Services Specialist

Mental Health Case Manager - Central MN

Independent Living Skills Coach

Full-time Billing and Office Support Specialist

Front Desk Receptionist

Home Care Aide NEEDED For Elderly Female in Sartell, MN

Home Care Aide NEEDED For Elderly Female In St. Cloud, MN

Community Support Specialist

Direct Support Professional

Customer Experience Specialist

BILLING OFFICE SPECIALIST

Case Manager, Housing (Site Based) - Avivo Village Central Minnesota

Receptionist

Resident Assistant

Team Lead, Resident Advocates - AVCM 3rd Shift #2

Resident Advocate, Avivo Village Central MN - Overnight Shift

In home support

Patient Access Representative

Receptionist/Administrative Assistant

Customer Success Representative

I want to receive the latest job alert for client services in saint cloud mn

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