Top 36 Customer service representative Jobs in Saint James Mn

Client Service Center Associate - Retirement and Benefits
Alerus Financial —Minnesota
- $21 - $22 an hour
- Monday to Friday
- Remote
- Ability to sit for extended periods
- Organizational skills
- Financial services
- Paid holidays
- Disability insurance
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Customer Service Associate I
Family Dollar —Saint James, MN
- $11.50 - $12.00 an hour
- Part-time
- Merchandising
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Inbound Call Center Agent - Montego Bay
Centerfield —Saint James, MN
- Full-time
- Writing skills
- Mid-level
- Residential
- Health insurance
Pharmacy Customer Service Associate
Walgreens —Fairmont, MN
- $16 - $18 an hour
- Part-time
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
5d
Customer Service Associate
Walgreens —New Ulm, MN
- $15.00 - $17.50 an hour
- Part-time
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
Customer Care & Retail Merchandising Representative - Powersports Division
Miller Sellner —Sleepy Eye, MN
- $20 - $25 an hour
- Full-time
- Dealership
- Computer literacy
- Merchandising
- Health savings account
- Health insurance
Customer Service Associate I
Dollar Tree —Sleepy Eye, MN
- $11.50 - $12.00 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Representative
JAT Restaurants, LLC - Taco Johns —New Ulm, MN
- $12 - $15 an hour
- 8 hour shift
- Serving
- Quick service & fast food restaurant
- Entry level
- Opportunities for advancement
- Paid sick time
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5d
Customer Service Rep
ExpressWay —Lake Crystal, MN
- $14 - $15 an hour
- Part-time
- Ability to lift 50 pounds
- Ability to stand for extended periods
- Communication skills
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Healthcare Customer Service Representative
Carenet Health —United States
- $15 an hour
- Full-time
- Remote
- Background check
- Microsoft Outlook
- Research
- Paid holidays
- Health insurance
9d
Remote Client Success Manager — Marketing Performance & Retention (Early Career / Tech-Savvy)
Built By Shah —United States
- $4,000 - $7,500 a month
- Full-time
- Remote
- English
- Mid-level
- Communication skills
Quick Apply
Senior Manager, Client Solutions Manager Pharmacy
Knipper HEALTH —United States
- $100,000 - $130,000 a year
- Full-time
- Microsoft Outlook
- English
- Bachelor's degree
- Paid parental leave
- Health insurance

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Customer Service Associate I
Family Dollar —Saint James, MN
Manage sales transactions while working assigned cash register. Maintain security of cash and protect company assets.
$11.50 - $12.00 an hour
Customer Service Associate I
Dollar Tree —Sleepy Eye, MN
Manage sales transactions while working assigned cash register. Maintain security of cash and protect company assets.
$11.50 - $12.00 an hour

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Day in the Life - Every day you will work face-to-face with clients in the branch location, manage a cash drawer, assist clients and team members, uncover needs…
11d
Customer Service Representative
IQventures —Dublin, OH
Minimum 6 months of customer service experience (call center preferred). Accurately document customer interactions using proprietary systems.
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Client Service Center Associate - Retirement and Benefits

Alerus Financial -
Minnesota

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Job Details

$21 - $22 an hour

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance
Employee stock ownership plan
Opportunities for advancement
Bereavement leave

Qualifications

Investment
Insurance claims inquiry response
Customer communication
Retirement account customer support
Customer relationship building
Email customer support
Health insurance customer support
Promoting bank products
Managing clients in a customer support role
Salesforce Cloud
Task prioritization
Investment account customer support
Organizational skills
Financial services
CRM system proficiency
Handling account queries
1 year
Bookkeeping
Communication skills
Promoting bank services
Email support
Entry level
Client interaction via phone calls

Full Job Description

This is a remote position. Candidates preferred to be residing in the Alerus physical footprint of these markets: Twin Cities area, MN; Grand Forks or Fargo, ND; or Phoenix, AZ.

Hours: Monday - Friday 10am - 7pm Central Time.

WHO ARE WE: Alerus is a commercial wealth bank and national retirement provider with one core purpose: helping clients achieve their financial goals. We are driven by a shared commitment to always do the right thing; leading with integrity and providing valued advice and guidance to our clients. We value the expertise and skillsets each team member provides and encourage collaboration, innovation, adaptability, and an entrepreneurial spirit at all levels of our company. By consistently seeking improvements and growth, we foster long-term relationships with clients and team members. We are proud to be recognized as a Top Workplace by numerous industry and regional outlets.

CORE VALUES: Passion for Excellence :: Success is Never Final :: Do the Right Thing :: One Alerus

ABOUT THE ROLE:

The Client Service Center Associate is responsible for answering a wide range of incoming calls from retirement plan and health benefit participants. Client Service Associates educate, troubleshoot and address issues, provide support, and offer information as needed to correctly and efficiently respond to caller inquiries. The Client Service Center is intended to be a single point of contact where clients receive support on products offered with Alerus.

WHAT YOU’LL BE DOING:

Answer telephone, email and chat inquiries from Alerus retirement and health benefit participants promptly and courteously. Show respect and patience to all participants. Inbound calls will cover a wide range of topics including retirement plan specific provisions, IRS and DOL regulations surrounding retirement and benefits plans, distributions, contributions, investments, balance inquiries, and claim status.
Provide professional, accurate, and clear communication.
Understand and clearly communicate the inquiry and transactional use of the Alerus websites and mobile apps.
Maintain up to date financial services, internal systems and software knowledge (AdminWeb, Salesforce, IBM Notes, and Wex) as it pertains to the job.
Understand and communicate basic provisions of retirement plan documents, adoption agreements and loan policies to clients and participants.
Understand and communicate the regulations for health savings accounts, flexible spending accounts, and health reimbursement arrangements.
Actively maintain knowledge of all Alerus products, services, and processes.
Develop and enhance customer relationships by informing customers of Alerus products and services that meet their needs and encourage a financially fit client.
Foster a positive work environment and support co-workers in achievement of departmental goals.
Meet performance standards such as quality assurance scores, attendance, and productivity. Proactively notify manager if standards are not met.

WHAT YOU SHOULD HAVE:

1+ years business experience in employee benefits, customer service, or accounting/bookkeeping preferred.
1+ years experience directly related to financial services preferred.
Excellent written/oral communication and organization skills required.
Ability to prioritize, be self-motivated, and independently manage multiple concurrent tasks and meet deadlines.
Proven ability to adapt to as fast paced, changing environment centered around technology.

WHAT WE BRING TO THE TABLE:

Competitive compensation including base salary, bonus and/or incentive opportunities.
Comprehensive benefits package providing a wide range of health and well-being benefits, including medical, dental, vision, life and long-term disability insurance; and 401(k) and ESOP for retirement savings.
Generous paid time off programs such as flexible time off, company-paid holidays, parental and bereavement leave.
Learning and development resources for personal and professional career development, and advancement opportunities.
Access to financial experts for guidance, financial wellness tools, and discounts on Alerus products and services.
Support for the communities we live in through paid volunteer time and a company donation match opportunity.

WORK ENVIRONMENT: Work is typically performed in an office setting. The employee is regularly required to sit for extended periods of time. The employee is occasionally required to move about the office utilizing proper ergonomic safeguards when doing so. Additionally, the employee must occasionally lift or move supplies and materials up to 20 pounds.

BASE PAY RANGE:

$21.00 - $22.00 per hour

The above information in this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties, and qualifications required of employees assigned to this job.

Alerus is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

customer service representative jobs in saint james mn

Client Service Center Associate - Retirement and Benefits

Customer Service Associate I

Inbound Call Center Agent - Montego Bay

Pharmacy Customer Service Associate

Customer Service Associate

Customer Care & Retail Merchandising Representative - Powersports Division

Customer Service Associate I

Customer Service Representative

Customer Service Rep

Healthcare Customer Service Representative

Remote Client Success Manager — Marketing Performance & Retention (Early Career / Tech-Savvy)

Senior Manager, Client Solutions Manager Pharmacy

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