Top 3 Hvac customer service representative (csr) Jobs in Salem, Or

HVAC Customer Service Representative (CSR)
Larsell Mechanical Service Inc —Albany, OR
- $16 - $22 an hour
- Part-time
- Background check
- Writing skills
- HVAC
- Paid training
- Paid holidays
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HVAC Customer Service Representative (CSR)
Larsell Mechanical Service Inc —Albany, OR
- $16 - $22 an hour
- Full-time
- Background check
- Writing skills
- Office
- Paid training
- Paid holidays
Quick Apply
Customer Service Representative/Inside Sales 3
Thermal Supply Inc. —Salem, OR
- $22.10 - $28.00 an hour
- Full-time
- Microsoft Excel
- 6 years
- Microsoft Outlook
Quick Apply

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Call Center Representative
Eco Plumbers, Electricians, and HVAC Technicians —Hilliard, OH
Comfortable navigating CRM systems, scheduling software, and digital communication tools to streamline workflow and enhance the customer experience.
$22 - $23 an hour
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HVAC Customer Service Rep
Airtron Heating & Air Conditioning - Columbus —Columbus, OH
As you take incoming phone calls from potential and current clients, you answer questions, set appointments, and schedule home visits.
$17 - $21 an hour
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HVAC Customer Service Representative (CSR)

Larsell Mechanical Service Inc
Albany, OR

Quick Apply

Job Details

Part-time
$16 - $22 an hour

Benefits

Paid training
Paid holidays
Paid time off
Professional development assistance
Opportunities for advancement
Referral program

Qualifications

Customer records maintenance
Record keeping
Customer relationship building
Phone communication
Writing skills
Service scheduling
Client rapport building
Client inquiry handling
Customer engagement
HVAC
Facilities maintenance customer service
CRM system proficiency
Productivity software
Communication skills
Entry level
Client interaction via phone calls
Customer data entry

Full Job Description

Unleash Your Potential: HVAC Customer Service Representative (CSR)

Are you a people-first professional with a calm voice, quick thinking, and the ability to turn a problem into a win? Do you thrive in fast-paced environments and love being the person customers trust when it matters most? If you’re organized, confident, and great on the phone—we want you on our team.

At TRU72 Heating & Cooling, we believe comfort starts with the first call. We’re looking for a Customer Service Representative (CSR) who brings professionalism, empathy, and hustle to every customer interaction—while helping drive the heartbeat of a growing HVAC company.

The Role: Be the Voice of TRU72

This is not a call-center script job. You are the first impression, the problem-solver, and the glue between our customers and our technicians.

Answer & Assist: Handle inbound customer calls with confidence, empathy, and clarity—turning concerns into scheduled solutions.
Schedule Like a Pro: Book service calls, maintenance visits, and estimates while maximizing technician efficiency.
Build Trust: Calm frustrated customers, set expectations, and reinforce why TRU72 is the right choice for their home comfort.
Communicate Clearly: Relay accurate information between customers, technicians, and leadership.
Stay Organized: Maintain clean notes, follow-ups, and customer records in our CRM.
Grow with Us: Participate in team huddles, training, and process improvements as we scale.

What You Bring to the Table

Customer-Focused Mindset: You genuinely care about helping people and making their day easier.
Strong Communication Skills: Clear, friendly, and confident on the phone and in writing.
Composure Under Pressure: You stay cool when things get busy or customers are stressed.
Reliability & Ownership: You show up prepared, on time, and take pride in your work.
Tech-Savvy: Comfortable using scheduling software, CRM systems, and basic office tools.
HVAC or Home Services Experience: A plus—but we’ll train the right person.

Competitive Pay & Growth Opportunity

We reward reliability, performance, and professionalism.

Pay: Competitive hourly wage (based on experience)
Incentives: Performance bonuses tied to booking, customer satisfaction, and team goals
Stability: Year-round work with a growing, respected HVAC company

Why Join the TRU72 Team?

We take care of our people—because they take care of our customers.

Work-Life Balance: PTO and paid holidays starting day one
Career Growth: Clear paths for advancement and internal promotion
Training & Development: Paid training, coaching, and professional development
Culture: A tight-knit, values-driven team that has each other’s backs

Ready to Be the Voice That Makes the Difference?

If you’re tired of dead-end office jobs and want a role where your professionalism, personality, and problem-solving actually matter—TRU72 is the place for you.

Job Type: Part- time

This roll will be evenings and weekend shifts.

Benefits Include:

Flexible scheduling
Opportunities for advancement
Paid training
Professional development assistance
Referral program

Pay: $16.00 - $22.00 per hour

Work Location: In person

Quick Apply

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hvac customer service representative (csr) jobs in salem, or

HVAC Customer Service Representative (CSR)

HVAC Customer Service Representative (CSR)

Customer Service Representative/Inside Sales 3

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