Top 17 Help desk support Jobs in Salem Or

IT Support
DCI —Newberg, OR
- $49,920 - $83,000 a year
- Full-time
- Background check
- ERP systems
- Windows
- Health savings account
- Health insurance
Quick Apply
14d
Help Desk Support (Remote)
MEI Rigging & Crating LLC —Albany, OR
- Full-time
- Remote
- Mid-level
- Windows
- 3 years
Quick Apply
Help Desk Analyst
Software Technology Inc —Salem, OR
- Mid-level
Quick Apply
Help Desk Technician
KELLEY CREATE —Salem, OR
- $22 - $28 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Profit sharing
- Paid training
Quick Apply
Information Technology Service Desk Manager
Oregon State Department of Police —Salem, OR
- $7,911 - $12,237 a month
- Full-time
- Mid-level
- Bachelor's degree
- Mentoring
3h
IT Support Technician
Elk Creek Forest Products —McMinnville, OR
- $23 - $29 an hour
- Weekends as needed
- Background check
- Pass drug screening
- Mid-level
- Health savings account
- Health insurance
Quick Apply
12d
Network Technician I/II
Ascentec Engineering LLC —Dallas, OR
- $20 - $26 an hour
- Pass drug screening
- Research
- Office
- Disability insurance
- Health insurance
Quick Apply
9d
OR - Sales Help Desk Craftsman
Monrovia Nursery Company —Dayton, OR
- Full-time
- Clean driving record
- Mid-level
- Office
- Health insurance
- Dental insurance
Web Developer
MEI Rigging & Crating LLC —Albany, OR
- Full-time
- Remote
- Azure
- Computer Science
- Writing skills
Quick Apply

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help desk support jobs near salem or

IT Support

DCI -
Newberg, OR

Quick Apply

Job Details

Full-time
$49,920 - $83,000 a year
14 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Parental leave
Employee assistance program
Vision insurance
Flexible schedule
Life insurance
Retirement plan

Qualifications

Computer operation
Email customer support
System troubleshooting
Phone communication
ERP systems
Microsoft Office
High school diploma or GED
Firewall
Computer hardware
SolidWorks
Telephone systems
Technical support via email
Desktop administration
Antivirus software
CompTIA A+
Help desk

Full Job Description

This position will help the IT department to improve their ticket response times, facilitate ticket escalation, and reduce the service demands on the IS Manager and Network Admin by performing tier 1 troubleshooting of end user application, computer, and network issues.

Primary Duties and Responsibilities: (include, but not limited to):

Setup or move user computers, phones, printers, and accessories
Perform repairs and upgrades to computer systems as needed.
Install and provide basic troubleshooting for office 365, Solidworks, Adobe Creative Cloud, ERP System, windows 10/11, and MDM
Printer installation, use, troubleshooting, and repair.
Network setup and configuration for end users, printers, access points, and switches
Help Desk: Field incoming service requests, escalate to Network Admin and IS Manager as needed.
Help with network backup system.
Security protection at all levels such as firewall, anti-virus, and anti-spam.
Help maintain Cell Phone Equipment and its services

Educational and Skill Requirements:

High school diploma or GED equivalent.
Technical knowledge of PC systems, software applications, phone systems, and network printing.
Excellent listening and interpersonal skills.
Work efficiently with limited supervision or within a team.
Have a passion for all things IT.
Provide excellent customer service whether email, IM, or Phone communication.
Be teachable and a self-learner.
A+ certificate.

Physical Requirements:

Must be able for sit for long periods of time at a computer workstation
Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components
Occasional inspection of cables in floors and ceilings
Lifting and transporting of moderately heavy objects, such as computers and peripherals

Equipment Used:

Personal Computer
Telephone system

Work Schedule:

Ability to work flexible hours, with additional time as needed.
Less than 1% unplanned absenteeism is expected.
No more than 40 unexcused hours per calendar year

Pay: $49,920.00 - $83,000.00 per year

Benefits:

401(k)
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Retirement plan
Vision insurance

Application Question(s):

Do you have a valid driver's license and reliable personal transportation to travel between work locations as required for this position?

Education:

High school or equivalent (Required)

Experience:

IT Support: 3 years (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

help desk support jobs in salem or

IT Support

Help Desk Support (Remote)

Help Desk Analyst

Help Desk Technician

Information Technology Service Desk Manager

IT Support Technician

Network Technician I/II

OR - Sales Help Desk Craftsman

Web Developer

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