Top 107 Customer advocate Jobs in Salinas, Ca

Front Desk Manager
Hyatt Vacation Club, Highlands Inn —Carmel-by-the-Sea, CA
- $70,000 - $72,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
- Health savings account
- Health insurance
Quick Apply
Front Desk Manager
Hyatt Vacation Club at Highlands Inn —Carmel-by-the-Sea, CA
- $70,304 - $72,000 a year
- Full-time
- No experience needed
- Mid-level
- Hotel
Intake Coordinator
Health Advocacy Team Support —Salinas, CA
- $25 - $33 an hour
- Full-time
- Background check
- Spanish
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
21h
Program Assistant
Edventure More —Salinas, CA
- $25.50 - $27.00 an hour
- Full-time
- School experience
- CPR Certification
- Management
- Health insurance
12d
Member Services Representative (Temporary) (Bilingual)
Central California Alliance for Health —Salinas, CA
- $27 - $29 an hour
- Temporary
- Hybrid work
- Microsoft Word
- Spanish
- Microsoft Excel
- Wellness program
- Paid holidays
Quick Apply
Housing Navigator
Independent Living Systems —Salinas, CA
- $28.08 - $37.18 an hour
- Full-time
- CPR Certification
- Nursing
- 5 years
Quick Apply
Phlebotomy Instructor
Central Coast College —Salinas, CA
- From $20 an hour
- Part-time
- Classroom
- Blood sampling
- Customer service
- 401(k)
- Employee assistance program
Quick Apply
Licensed Therapist or Psychologist (LPCC, LCSW, or LMFT)
Grow Therapy —California
- $70 - $98 an hour
- Part-time
- Remote
- LMFT
- Licensed Clinical Social Worker
- Mid-level
- Continuing education credits
- Professional development assistance
2d
Sales Support Rep Part-Time
Victra - Verizon Wireless Premium Retailer —Gilroy, CA
- From $18.90 an hour
- Part-time
- 18 years or older
- High school diploma or GED
- US work authorization
- Paid training
- Opportunities for advancement
Quick Apply
Caregivers for Gilroy - Flexible Schedules
Maxim Healthcare Services —Monterey, CA
- $20 - $24 an hour
- 18 years or older
- Computer literacy
- BLS Certification
- Commuter assistance
- Health savings account
Quick Apply
Medical Field Case Manager
Enlyte —Salinas, CA
- $100,000 - $105,000 a year
- Full-time
- Hybrid work
- Nursing
- Microsoft Outlook
- RN License
- Travel reimbursement
- Health savings account
Remote Licensed Marriage & Family Therapist
Grow Therapy —California
- $70 - $98 an hour
- Part-time
- Remote
- LMFT
- Mid-level
- Telehealth
- Continuing education credits
- Professional development assistance
2d
Regional Sales Director, Channel Sales
Semrush Inc. —California
- $250,500 - $303,000 a year
- Full-time
- Remote
- Travel
- Senior level
- Paid parental leave
- Parental leave
Caregivers - Watsonville, Aptos, Santa Cruz
Maxim Healthcare Services —Monterey, CA
- $21 - $24 an hour
- 18 years or older
- Computer literacy
- BLS Certification
- Commuter assistance
- Health savings account
Quick Apply
1d
LVN - Homecare - Watsonville
Maxim Healthcare Services —Monterey, CA
- $35 - $50 an hour
- LVN
- BLS Certification
- Mid-level
- Commuter assistance
- Health savings account
Quick Apply
2d
Strategic Account Manager – Electrification (Transmission & Distribution)
GE Vernova —California
- Full-time
- Engineering
- Business development
- Travel
12d
Program Administrator
UFW Foundation —Salinas, CA
- $21.90 - $26.00 an hour
- Hybrid work
- Spanish
- Microsoft Excel
- Microsoft Outlook
- 403(b) matching
- Paid holidays
Quick Apply
Partner Relations Manager
Edventure More —Salinas, CA
- $83,000 - $85,000 a year
- Full-time
- Marketing
- Mid-level
- Office
- AD&D insurance
- Paid holidays
Customer Service Representative - Aspire Health
Montage Health —Monterey, CA
- $21 - $23 an hour
- Weekends as needed
- Hospitality
- Spanish
- Word processing
14d
Cricket Wireless Sale Advocate #343
Spacetel LLC Cricket Wireless AD —Salinas, CA
- $16.90 - $20.00 an hour
- Part-time
- Spanish
- Inventory management
- English
- Paid training
- Health insurance
Quick Apply
8d

I want to receive the latest job alert for customer advocate in salinas, ca

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer advocate jobs near salinas, ca

Regional Sales Director jobs in California

Customer Service Representative jobs in Monterey, CA

Housing Navigator jobs in Salinas, CA

Front Desk Manager jobs in Carmel-by-the-Sea, CA

Caregiver jobs in Monterey, CA

Account Manager jobs in California

Instructor jobs in Salinas, CA

Licensed Vocational Nurse jobs in Monterey, CA

Licensed Clinical Social Worker jobs in California

Case Manager jobs in San Jose, CA

Program Assistant jobs in Salinas, CA

Family Therapist jobs in Manhattan, NY

Family Therapist jobs in Tulsa, OK

Family Law Attorney jobs in New York, NY

Family Therapist jobs in Birmingham, AL

Family Therapist jobs in Spokane Valley, WA

Family Consumer Science Teacher jobs in North Carolina

Associate Marriage Family Therapist jobs in Riverside, CA

Hunt Regional Healthcare jobs in Greenville, TX

Sales jobs in Lynchburg, VA

Front Desk Manager

Hyatt Vacation Club, Highlands Inn
Carmel-by-the-Sea, CA

Quick Apply

Job Details

Full-time
$70,000 - $72,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Professional development assistance
Life insurance
Referral program
Retirement plan

Qualifications

Resort experience
Driver's License
Negotiation

Full Job Description

*Salary Range $70,304 - $72,000 + bonus eligible*

*Driving is required for this position; screening will be required.*

*This is an exempt position and will be paid on a salaried basis in accordance with state and federal law.*

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE

Education and Experience
oHigh school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
OR
o2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Maintaining Guest Services and Front Desk Goals
oManages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
oDevelops specific goals and plans to prioritize, organize, and accomplish your work.
oHandles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
oSupervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
oEnsures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
oUnderstands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed goals.
Supporting Management of Front Desk Team
oUtilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
oEncourages and building mutual trust, respect, and cooperation among team members.
oServing as a role model to demonstrate appropriate behaviors.
oSupervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
oEstablishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
oSupervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.

Ensuring Exceptional Customer Service
oProvides services that are above and beyond for customer satisfaction and retention.
oImproves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
oResponds to and handles guest problems and complaints.
oSets a positive example for guest relations.
oEmpowers employees to provide excellent customer service.
oObserves service behaviors of employees and provides feedback to individuals.
oInteracts with customers to obtain feedback on quality of product, service levels and overall satisfaction.
oEnsures employees understand customer service expectations and parameters.
oInteracts with guests to obtain feedback on product quality and service levels.
oEmphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Managing Projects and Policies
oImplements the customer recognition/service program, communicating and ensuring the process.
oTrains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.
oSupervises same day selling procedures to maximize room revenue and control property occupancy.
oSupervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.
oEnsures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
Supporting Human Resource Activities
oSupports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
oSolicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns.
oBrings issues concerning employee satisfaction to the attention of the department manager and Human Resources.
oAssists as needed in the interviewing and hiring of employee team members with the appropriate skills.
oSupports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
oParticipates in employee progressive discipline procedures.
Additional Responsibilities
oProvides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
oAnalyzes information and evaluating results to choose the best solution and solve problems.
oInforms and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
oPerforms all duties at the Front Desk as necessary.
oRuns Front Desk shifts whenever necessary.
oParticipates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Job Type: Full-time

Pay: $70,000.00 - $72,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Retirement plan
Tuition reimbursement
Vision insurance

Experience:

Resort Front Office Management: 2 years (Required)

License/Certification:

Drivers License (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer advocate jobs in salinas, ca

Front Desk Manager

Front Desk Manager

Intake Coordinator

Program Assistant

Member Services Representative (Temporary) (Bilingual)

Housing Navigator

Phlebotomy Instructor

Licensed Therapist or Psychologist (LPCC, LCSW, or LMFT)

Sales Support Rep Part-Time

Caregivers for Gilroy - Flexible Schedules

Medical Field Case Manager

Remote Licensed Marriage & Family Therapist

Regional Sales Director, Channel Sales

Caregivers - Watsonville, Aptos, Santa Cruz

LVN - Homecare - Watsonville

Strategic Account Manager – Electrification (Transmission & Distribution)

Program Administrator

Partner Relations Manager

Customer Service Representative - Aspire Health

Cricket Wireless Sale Advocate #343

I want to receive the latest job alert for customer advocate in salinas, ca

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected