Top 1467 Experience manager Jobs in Salisbury, Md

Consumer Experience Manager
Perdue Farms, Inc. —Salisbury, MD
- $89,000 - $133,000 a year
- Full-time
- 7 years
- Marketing
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
7d
Store Manager In Training: Salisbury, MD
COSTELLOS ACE —Salisbury, MD
- $55,000 - $65,000 a year
- Weekends as needed
- Merchandising
- Mid-level
- High school diploma or GED
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Medical Receptionist
Chesapeake Health Care —Princess Anne, MD
- $16 - $22 an hour
- Nights as needed
- Customer service
- Word processing
- Computer literacy
- Disability insurance
- Health insurance
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Customer Service / Inside Sales Manager
Confidential —Maryland
- From $90,000 a year
- Full-time
- Spanish
- Inventory management
- English
- Health insurance
- Dental insurance
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Referral Coordinator
Chesapeake Health Care —Salisbury, MD
- $16 - $22 an hour
- Full-time
- HIPAA
- Mid-level
- Office
- Disability insurance
- Health insurance
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Consumer Experience Manager
Perdue Farms Inc —Salisbury, MD
- $89,000 - $133,000 a year
- 7 years
- Marketing
- Office
- Disability insurance
- Health insurance
6d
Associate Engagement and Workplace Experience Manager
Perdue Farms Inc —Salisbury, MD
- $89,000 - $133,000 a year
- Hybrid work
- Mid-level
- Office
- 3 years
- Disability insurance
- Health insurance
Administrative Assistant
TidalHealth —Salisbury, MD
- $18.08 - $27.11 an hour
- 12 hour shift
- Mid-level
- Office
- Administrative experience
- 403(b) matching
- Health savings account
HR Partner, Human Resources, RSR
Amazon.com Services LLC —Salisbury, MD
- $51,300 - $89,800 a year
- Full-time
- Microsoft Outlook
- Up to 50% travel
- Mid-level
- AD&D insurance
- Health insurance
Specialty Assistant Store Manager
Home Depot / THD —Salisbury, MD
- $60,000 - $80,000 a year
- 18 years or older
- Inventory management
- Merchandising
9d
Learning & Development Manager
Mountaire Farms —Millsboro, DE
- Full-time
- Management
- 5 years
- Bachelor's degree
- Profit sharing
- Paid holidays
6d
ASSESSMENTS OFFICE MANAGER ASSISTANT B
State of Maryland - DAT Real Property Valuation —Snow Hill, MD
- $52,354 - $82,572 a year
- Online Application
- Google Workspace
- Mid-level
- Office
- Paid holidays
- Health insurance
9d
Environmental Analyst
Perdue Farms Inc —Salisbury, MD
- $68,000 - $102,000 a year
- Mid-level
- Office
- High school diploma or GED
- Disability insurance
- Relocation assistance
6d
LSWA-Business Services Coordinator
TRI-COUNTY COUNCIL FOR THE LOWER SHORE OF MARYLAND —Salisbury, MD
- $55,000 - $60,000 a year
- Full-time
- Microsoft Word
- High school
- Computer literacy
- On-the-job training
Surgical Scheduler
TidalHealth —Salisbury, MD
- $17.74 - $25.72 an hour
- 12 hour shift
- Surgery
- Customer service
- Computer literacy
- 403(b) matching
- Health savings account
4d
Farmer Advocate and Transformation Manager
Perdue Farms Inc —Salisbury, MD
- $89,000 - $133,000 a year
- 5 years
- Office
- Bachelor's degree
- Disability insurance
- Health insurance
Health/Human Service Case Manager II
State of Delaware —Seaford, DE
- Writing skills
- Mid-level
- US work authorization
2d
Manager of Supplier Management
Perdue Farms Inc —Salisbury, MD
- $89,000 - $133,000 a year
- 6 years
- Office
- Senior level
- Disability insurance
- Health insurance
Guest Service Agent
Courtyard Salisbury —Salisbury, MD
- $15 - $16 an hour
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Account Manager, Delaware/Maryland
Aledade PBC —Salisbury, MD
- $90,000 - $100,000 a year
- Full-time
- Hybrid work
- Nursing
- Clinic experience
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply

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Consumer Experience Manager

Perdue Farms, Inc. -
Salisbury, MD

Quick Apply

Job Details

Full-time
$89,000 - $133,000 a year
7 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Parental leave
Vision insurance
401(k) matching
Life insurance
Retirement plan

Qualifications

Live chat
Customer behavior analysis
Program management
Performance Reporting
Quality assurance
Bachelor's degree
Vendor relationship management
Communications
CRM system proficiency
Call center management
Cross-functional communication

Full Job Description

Summary

Drive the future of consumer experience at Perdue Foods by leading a dynamic Voice of the Consumer program that turns everyday consumer interactions into meaningful business impact. As the Consumer Experience Manager, you will champion a responsive, empathetic, and consistent experience across phone, email, chat, social media, and other consumer touchpoints while serving as the Voice of the Consumer throughout the organization. You will transform consumer feedback into actionable insights that influence product improvements, innovation, brand strategy, and business decisions. As part of the marketing organization, you will partner closely with teams across Marketing, Consumer Insights, Research and Development, Quality Assurance, Food Safety, Sales, Operations, Digital, Communications, Regulatory, and Legal to help ensure consumer perspectives shape the future of our brands. This role is ideal for a strategic, consumer-focused leader who combines analytical thinking, operational excellence, and strong cross-functional influence to build and advance a modern, scalable consumer experience program.

The salary range for this position is $89,000 - $133,000 per year, based on experience and qualifications with annual bonus available (variable depending on performance).

In addition to the base salary, Perdue offers a competitive benefits package, including medical/Rx, 401(k) with employer match after 1 year, critical illness, accident insurance, dental, vision, life insurance, optional group life insurance, short-term and long-term disability protection, flexible spending accounts and paid time off.

This position is located onsite at our corporate office or local studio, both based in Salisbury, MD.

Principal Essential Duties & Responsibilities

Lead Perdue's consumer experience program and external service partner.
Ensure a high-quality, consistent consumer experience across all consumer touchpoints.
Monitor program performance, consumer satisfaction, and service effectiveness.
Analyze consumer feedback and translate insights into business recommendations.
Serve as the Voice of the Consumer and advocate for consumer needs across the organization.
Partner with cross-functional teams to improve products, packaging, communications, and consumer experiences.
Develop and enhance consumer experience and insight capabilities, including processes, reporting, technology, and operations.
Support product issues, recalls, crisis response, and reputation management activities as needed.
Manage vendor relationships, program budgets, and compliance requirements.

Minimum Education and Experience

Bachelor’s degree in marketing, Business, Communications, Consumer Insights, Customer Experience, or a related field; equivalent experience may be considered.
7+ years of progressive experience in consumer experience, consumer insights, customer experience, contact center operations, or a related consumer-facing function.
Experience leading consumer-focused programs, teams, or outsourced service providers.
Strong analytical, communication, project management, and problem-solving skills.
Demonstrated ability to influence and collaborate across functions and levels of the organization.
Experience leveraging consumer feedback and operational data to drive business decisions and improvements.
Familiarity with consumer care, CRM, contact center, and reporting technologies.

Preferred Education and Experience

Consumer packaged goods, food, beverages, retail, or other consumer-focused industry experience.
Experience supporting product issues, recalls, crisis communications, or other high-sensitivity consumer situations.

Physical Requirements and Environmental Factors

Occasional overnight travel may be required for company, agency partner, industry, or vendor meetings.
Must be accessible outside normal business hours when significant consumer, food safety, product, or crisis situations arise.

Pay: $89,000.00 - $133,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Parental leave
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

experience manager jobs in salisbury, md

Consumer Experience Manager

Store Manager In Training: Salisbury, MD

Medical Receptionist

Customer Service / Inside Sales Manager

Referral Coordinator

Consumer Experience Manager

Associate Engagement and Workplace Experience Manager

Administrative Assistant

HR Partner, Human Resources, RSR

Specialty Assistant Store Manager

Learning & Development Manager

ASSESSMENTS OFFICE MANAGER ASSISTANT B

Environmental Analyst

LSWA-Business Services Coordinator

Surgical Scheduler

Farmer Advocate and Transformation Manager

Health/Human Service Case Manager II

Manager of Supplier Management

Guest Service Agent

Account Manager, Delaware/Maryland

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