Top 1883 Scheduling manager Jobs in Salt Lake City, Ut

Customer Support Manager
Castlight Health —Sandy, UT
- $74,083 - $111,125 a year
- Full-time
- 5 years
- In-person
- Senior level
- Paid holidays
- Health insurance
2d
Warranty Service Manager/Customer Care
David Weekley Homes —Salt Lake City, UT
- Construction site
- Research
- Mid-level
- Profit sharing
- Paid holidays
Scheduling Operations Manager
Wilson & Company, Inc., Engineers & Architects —Salt Lake City, UT
- $70 - $80 an hour
- Full-time
- Supervising experience
- Organizational skills
- Senior level
- Disability insurance
- Health insurance
Quick Apply
3d
Customer Support Manager
Castlight Health, Inc —Sandy, UT
- $74,083 - $111,125 a year
- Full-time
- 5 years
- In-person
- Senior level
- Paid holidays
- Health insurance
Quick Apply
2d
Warranty Service Manager/Customer Care - Salt Lake County
David Weekley Homes —Salt Lake City, UT
- Full-time
- Construction site
- Research
- Mid-level
- Profit sharing
- Paid holidays
Quick Apply
Logistics Planner - UT
Dairy Farmers of America —Salt Lake City, UT
- $82,000 - $92,000 a year
- Holidays
- OSHA
- Writing skills
- English
Quick Apply
11d
Account Manager (Remote)
Champion Tax Relief, Inc. —Salt Lake City, UT
- $22 an hour
- Full-time
- Remote
- Google Workspace
- Writing skills
- Mid-level
Quick Apply
Traveling Task Force Hotel Manager
Structure Hospitality —Salt Lake City, UT
- $60,000 - $65,000 a year
- Hotel
- Travel
- Senior level
Quick Apply
Care Management Assistant
Intermountain Healthcare —Salt Lake City, UT
- $20.07 - $28.59 an hour
- Full-time
- Hybrid work
- Clean driving record
- Computer literacy
- BLS Certification
Office Administrator
TruBlue Home Service Ally —Sandy, UT
- Full-time
- English
- Mid-level
- Office
- Paid holidays
- 401(k)
Quick Apply
4d
Program Planning and Scheduling Analyst - Level 2
Northrop Grumman —Magna, UT
- $72,100 - $108,100 a year
- Overtime
- Microsoft Excel
- Mid-level
- Office
- Paid holidays
- Disability insurance
Director of Claims and Litigation
Banner Health —Salt Lake City, UT
- $57.38 - $95.64 an hour
- Part-time
- Remote
- Background check
- 6 years
- Writing skills
- Wellness program
- Employee assistance program
Administrative Assistant to Clinic Nurse Manager
University of Utah Health —Salt Lake City, UT
- Full-time
- Bilingual
- Hospital
- Pass drug screening
- Retirement plan
10d
SLC Site Manager
Covenant —Salt Lake City, UT
- $80,000 - $100,000 a year
- Full-time
- 5 years
- Driver's License
- Business Administration
- Paid training
- Health insurance
Quick Apply
Manufacturing Training and Development Manager
Merit Medical Systems Inc. —South Jordan, UT
- Full-time
- 5 years
- Word processing
- Writing skills
- Health savings account
- Paid holidays
Authorization Specialist
Home Helpers Home Care —South Salt Lake, UT
- $55,000 - $65,000 a year
- 8 hour shift
- Microsoft Outlook
- Mid-level
- 3 years
- Paid training
- Paid holidays
Quick Apply
Director, Learning and Development - Operations
SoFi —Salt Lake City, UT
- Master's degree
- 8 years
- Bachelor's degree
7d
Care Management Assistant PRN
Intermountain Healthcare —Salt Lake City, UT
- $20.07 - $28.59 an hour
- Part-time
- Hybrid work
- Clean driving record
- Computer literacy
- BLS Certification
4d
Scheduler - NBG
Layton Construction —Sandy, UT
- Full-time
- Data analysis skills
- Analysis skills
- Bachelor's degree
- Health savings account
- AD&D insurance
Project Management Department Manager $7000 Sign On Bonus
Architectural Components, Inc Sandy UT —Sandy, UT
- $45 - $55 an hour
- Full-time
- Background check
- Construction site
- Pass drug screening
- Paid holidays
- Disability insurance
Quick Apply
14d

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scheduling manager jobs near salt lake city, ut

Customer Support Manager

Castlight Health -
Sandy, UT

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Job Details

Full-time
$74,083 - $111,125 a year
2 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Performance monitoring
Staff supervision
Healthcare staff management
Team supervision
Managing teams in a customer support role
Coaching
Metrics Reporting
Frontline customer support management
Workforce planning strategy
Customer relationship management
Call center management
Staffing management

Full Job Description

Job Description Summary

‎

Manager, Customer Support – Hybrid (Sandy, UT)

Location: 100 W Towne Ridge Parkway, Suite 200, Sandy, UT 84070

Schedule: Monday–Friday, 8:00am–5:00pm Hybrid: In‑office Monday–Wednesday; Remote Thursday & Friday Salary

Range: $75,000–$95,000

Benefits: Medical, dental, vision, 401(k), PTO, paid holidays

About the Role
The Customer Support manager leads a high‑volume healthcare support center and oversees a team of supervisors and specialists responsible for delivering exceptional service. This role manages daily operations, drives performance against service level targets, and ensures consistent execution across the support organization. You will coach supervisors, optimize workflows, and serve as the primary resource for real‑time operations, escalations, and outbound support activities.

This position requires a strong operational leader with deep healthcare call center management experience. Candidates without at least 5 years of healthcare call center management experience will not be considered.

‎

How will you make an impact & Requirements

‎

Key Responsibilities

Lead and develop a team of three supervisors and customer support specialists
Set team goals and manage performance against service level, quality, and efficiency targets
Oversee real‑time operations, monitor team metrics, and take action when performance gaps occur
Manage high‑volume inbound and outbound call center operations , ensuring consistent execution
Review reports, attend operational meetings, and ensure daily performance aligns with organizational standards
Resolve escalated or complex customer issues and serve as the management point of contact
Develop short‑term operational plans, including staffing, scheduling, and workflow alignment
Partner with workforce analytics, training, and technology teams to optimize performance
Coach supervisors through performance cycles, feedback sessions, and leadership development
Contribute to support policies, procedures, and quality standards
Motivate the team, actively engage with supervisors, and serve as a resource for questions and problem‑solving
Support outbound support initiatives and ensure quality and compliance in outreach activities
Drive continuous improvement across customer support operations

Required Qualifications

Minimum 5 years of management experience
Required: Healthcare call center management experience (inbound + outbound )
Experience managing teams in a high‑volume support center
Experience overseeing real‑time operations and performance metrics
Strong background in workforce management, quality monitoring, and CRM platforms
Proven ability to lead teams in a metric‑driven environment
Excellent communication, coaching, and leadership skills
Health plan management experience is a plus

Benefits

Medical, dental, and vision insurance
401(k)
Paid Time Off (PTO)
Paid holidays

‎

Compensation Range:

$74,083.00

$111,125.00

The anticipated base salary range represents the Company's good-faith estimate of the compensation it reasonably expects to pay for this position at the time of posting. Actual compensation will be determined based on factors including experience, skills, qualifications, geographic location, internal equity, and business needs.

Apply Now

Refine Your Search

scheduling manager jobs in salt lake city, ut

Customer Support Manager

Warranty Service Manager/Customer Care

Scheduling Operations Manager

Customer Support Manager

Warranty Service Manager/Customer Care - Salt Lake County

Logistics Planner - UT

Account Manager (Remote)

Traveling Task Force Hotel Manager

Care Management Assistant

Office Administrator

Program Planning and Scheduling Analyst - Level 2

Director of Claims and Litigation

Administrative Assistant to Clinic Nurse Manager

SLC Site Manager

Manufacturing Training and Development Manager

Authorization Specialist

Director, Learning and Development - Operations

Care Management Assistant PRN

Scheduler - NBG

Project Management Department Manager $7000 Sign On Bonus

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