Top 39 Remote helpdesk Jobs in Salt Lake City Ut

IT Help Desk
Ensign Services —Salt Lake City, UT
- $20 - $22 an hour
- Full-time
- Office
- Windows
- Criminal background check
- Health insurance
- Dental insurance
Quick Apply
IT Support Technician - IT Service Desk
University of Utah Health —Salt Lake City, UT
- 8 hour shift
- Bilingual
- Pass drug screening
- Criminal background check
- Retirement plan
Network Support Technician
Inserso Corporation —West Valley City, UT
- Full-time
- Mid-level
- Travel
- US work authorization
Quick Apply
Customer Service Rep I
Dawn Foods —Salt Lake City, UT
- $42,870 - $64,300 a year
- Monday to Friday
- Hybrid work
- Spanish
- Ability to walk for extended periods
- Office
- Paid training
- Paid holidays
9d
Help Desk Technician
WesTech Engineering, LLC —Salt Lake City, UT
- Urgently hiring
- Mid-level
- Office
- Microsoft Office
- Paid parental leave
- Health savings account
Quick Apply
9d
Service Desk Analyst (Part-Time)
ServiceTec —Salt Lake City, UT
- $20 - $22 an hour
- Part-time
- Hybrid work
- Computer Science
- Windows
- Experience equivalent to degree accepted
- Military leave
- Paid time off
Quick Apply
12d
Help Desk Support Specialist
GlobalMed Logistix, LLC —West Valley City, UT
- $23 - $25 an hour
- Full-time
- Background check
- Microsoft Outlook
- Pass drug screening
Quick Apply
3d
IT Support Technician
Fidelity TalentSource —Salt Lake City, UT
- Email
- Windows
- Organizational skills
- Experience equivalent to degree accepted
9d
SMB Onboarding Manager
Connecteam —Salt Lake City, UT
- $70,000 - $90,000 a year
- Remote
- Mid-level
- 2 years
Quick Apply
11d
IT Technician
Kenworth Sales CO —Salt Lake City, UT
- $26.50 - $28.80 an hour
- Weekends as needed
- Dealership
- Pass drug screening
- English
- Paid holidays
- Disability insurance
Quick Apply
2d
Remote Technical Product Support Engineers
University of Utah —Salt Lake City, UT
- $39,000 - $53,000 a year
- Full-time
- Pass drug screening
- Mid-level
- Master's degree
- Retirement plan
Healthcare Call Center Representative (Temp-to-Perm)
Ivy Rehab Network —Salt Lake City, UT
- Full-time
- Remote
- High school diploma or GED
- Ob/Gyn
- 1 year
Quick Apply
Onsite IT/EMR Technician
Granger Medical —Taylorsville, UT
- From $28 an hour
- Weekends as needed
- HIPAA
- Mid-level
- Windows
- Paid parental leave
- Disability insurance
Quick Apply
11d
Help Desk Technician
Integrity Marketing Group —Farmington, UT
- Full-time
- Microsoft Outlook
- Computer Science
- Mid-level
Quick Apply
10d
Technical Support Technician
OMNIQ Corp. —Murray, UT
- From $25 an hour
- Overtime
- Background check
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
3d
Cloud Engineer
University of Utah —Salt Lake City, UT
- $60,000 - $70,000 a year
- Full-time
- Google Workspace
- Pass drug screening
- System design
- Retirement plan
Community CX Manager
Grüns —Salt Lake City, UT
- $90,000 - $100,000 a year
- Remote
- Mid-level
- 3 years
- Paid time off
Quick Apply
2d
IT Support Specialist
Orion180 Insurance Services, LLC —Draper, UT
- Full-time
- Mid-level
- Office
- Windows
- Paid holidays
- Health insurance
Quick Apply
10d
Student IT Support Technician
University of Utah Health —Salt Lake City, UT
- $17 - $21 an hour
- Part-time
- Pass drug screening
- Mid-level
- University
- Retirement plan
Remote Technical Product Support Engineers
University of Utah Health —Salt Lake City, UT
- $39,000 - $53,000 a year
- Full-time
- Pass drug screening
- Mid-level
- Master's degree
- Retirement plan

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IT Help Desk

Ensign Services -
Salt Lake City, UT

Quick Apply

Job Details

Full-time
$20 - $22 an hour

Benefits

Health insurance
Dental insurance
Vision insurance
401(k) matching
Life insurance

Qualifications

Desktop computer repair
Email customer support
Phone communication
Laptop (troubleshooting support)
Microsoft Exchange
Windows
Printer (troubleshooting support)
Technology security practices
Email configuration (technical support)
Productivity software support
Computer hardware
Task prioritization
Desktop (troubleshooting support)
Office equipment installation
Network protocols
PointClickCare
Technical customer support for office equipment
Productivity software
1 year
Technical support via email
Desktop administration
Communication skills
Peripheral hardware support
Entry level
Active Directory management
Ticketing system technical support
Workday
Client interaction via phone calls

Full Job Description

IT Help Desk

Salary: $20.00 - $22.00 per hour, DOE with a $1 differential for hours worked at night.

Position Type: Full-time position.

Schedule: Monday – Friday from 2:00 PM to 10:30 PM

Location: This position is based at our Service Center in Midvale, UT (no remote options).

About the Company:
Ensign Services, Inc. (“ESI”) is a subsidiary of The Ensign Group, Inc. whose affiliated entities are considered national leaders in the fast-growing post-acute care industry. ESI provides service and support to over 378 facilities in the long-term care continuum that employ over 55,000 employees.

ESI is known as the “Service Center” and provides the facilities and leaders it serves with “back-office” support in areas such as accounting, construction, compliance, human resources, information technology, learning and development, legal and risk management and recruiting. This structure allows the onsite leaders and caregivers to focus on day-to-day care and operational issues in their individual operations. What sets ESI apart from other companies is the quality of our most valuable resource - our people.

We take our core values of Celebration, Accountability, Passion for Learning, Love One Another, Intelligent Risk Taking, Customer Second, and Ownership (“CAPLICO”) seriously. We want an individual in this role who will demonstrate these values through actions and words.

About the Opportunity:

The IT Help Desk position will focus on responding to incoming support phone calls, as well as addressing tickets that are emailed into the support queue. In this role, you are expected to provide a great customer service experience and maintain key performance standards that help drive success.

Regular duties and responsibilities will primarily include the following:

Troubleshoot remote desktops, laptops, printers, and other hardware peripherals.
Assist users in resolving issues related to email, data, and productivity applications within a Citrix environment.
Help users access key clinical and financial applications, including PointClickCare, Net Health, and Workday, creating accounts and resetting passwords, as needed.
Assist with other IT support responsibilities, as needed.
Holiday coverage is shared across the team on a rotating basis. Employees are expected to work assigned holidays as business needs require.

Preferred Qualifications:

1+ year of experience providing technical support and troubleshooting computer equipment, or equivalent education/certifications.
Strong troubleshooting skills with working knowledge of, including but not limited to the following: Windows 10, Microsoft Office (2013/2016/2019), Citrix fundamentals, Exchange and Active Directory,
Basic knowledge of networking protocols, information security practices, and computer/printer/scanner setup and support.
Excellent written and verbal communication skills, with the ability to clearly support and guide end users over the phone and through email.
Ability to be proactive in your day-to-day responsibilities and work with minimal supervision.
Ability to prioritize, multitask and work under time constraints.
Ability to rapidly learn and integrate new practices and knowledge into your troubleshooting and support processes.
Ability to be flexible and adapt to changes in regard to expectations and the organization.
Ability to hold peers accountable for and work as a team to achieve success.
Ability to travel onsite to our office location in Salt Lake, UT

Additional Information:

Salary: $20.00 - $22.00 per hour, DOE with a $1 differential for hours worked at night.
Position Type: Full-time position.
Schedule: Monday– Friday from 2:00 PM to 10:30 PM
Location: This position is based at our Service Center in Midvale, UT (no remote options).
Pre-employment criminal background screening required.

What We Offer
We are committed to providing a competitive benefits and compensation package which includes medical/dental/vision coverage, company-provided life insurance, 401(k) with company match, and sick/vacation plans. We also believe in supporting our employee’s professional growth and development through our Learning Management System as well as training sessions and seminars. Take a look at these benefits (and more!) at www.ensignbenefits.com

Ensign Services, Inc. is an equal opportunity employer. If you need assistance or accommodation during the application process, please contact us at 888-659-3616.

Job ID 1499

Quick Apply

Refine Your Search

remote helpdesk jobs in salt lake city ut

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