Top 44 Internet coordinator Jobs in San Antonio, Tx

IT Support Center Coordinator
Methodist Healthcare Ministries —San Antonio, TX
- $23.74 - $30.27 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
10d
Analyst PG Op Technology Security 2
CPS Energy —San Antonio, TX
- Computer Science
- System design
- Mid-level
6d
Analyst PG Op Technology Security 2
CPS Energy —San Antonio, TX
- Computer Science
- System design
- Mid-level
6d
Business Development Coordinator (BDC)
South Park Nissan —San Antonio, TX
- $40,000 - $100,000 a year
- Full-time
- Dealership
- High school diploma or GED
- Organizational skills
- Paid training
- Paid holidays
Quick Apply
9d
CHRYSLER CALL CENTER / INTERNET SALES REPRESENTATIVE NEEDED - BILINGUAL (ENGLISH/SPANISH)
Bensons Auto Group Chrysler Jeep and Dodge —San Antonio, TX
- $40,000 - $80,000 a year
- Full-time
- In person
- Background check
- Spanish
- Dealership
- Health insurance
- 401(k)
Quick Apply
Care Coordinator - San Antonio, TX Area
CareVitality Inc —San Antonio, TX
- $40,000 - $50,000 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- LVN
- Paid training
- Health insurance
Office Services Specialist
Wounded Warrior Project —San Antonio, TX
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Health insurance
- Dental insurance
6d
Route-Based Vacancy Compliance Coordinator
FAR Inspections —San Antonio, TX
- $25 - $35 an hour
- Full-time
- Background check
- Computer literacy
- Residential
- Flexible schedule
A/E Operations Coordinator (on-site)
HFS Company —San Antonio, TX
- Full-time
- Microsoft Excel
- Marketing
- Computer literacy
Quick Apply
Travel Coordinator
Thomas J Henry Law, PLLC —San Antonio, TX
- Full-time
- Spanish
- Microsoft Outlook
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Engineering Project Coordinator
Woolpert —San Antonio, TX
- $57,800 - $72,200 a year
- Choose your own hours
- Remote
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Health insurance
- Dental insurance
Quick Apply
GeoBase Training Support Junior Analyst
Woolpert —San Antonio, TX
- $65,800 - $82,300 a year
- Choose your own hours
- Background check
- Civil engineering
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
Care Manager - Remote
CareVitality Inc —San Antonio, TX
- $60,000 - $77,000 a year
- Full-time
- Remote
- Nursing
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
1d
Section 3 & Small Business Coordinator (Procurement)
Opportunity Home San Antonio —San Antonio, TX
- $50,123.84 a year
- Full-time
- Microsoft Outlook
- Marketing
- Writing skills
- Paid parental leave
- Paid holidays
Part-Time Intake Specialist
Restore Education —San Antonio, TX
- $18 - $19 an hour
- Part-time
- Spanish
- Computer literacy
- Writing skills
Coordinator Patient Care
VITAS Healthcare —San Antonio, TX
- Weekends as needed
- Spanish
- High school
- Computer literacy
- Disability insurance
- Health insurance
Quick Apply
Coordinator Admissions
VITAS Healthcare —San Antonio, TX
- Weekends as needed
- Spanish
- High school
- Computer literacy
- Disability insurance
- Health insurance
Quick Apply
2h
Intake Specialist
Restore Education —San Antonio, TX
- $18 - $19 an hour
- Full-time
- Spanish
- Computer literacy
- Writing skills
- Health insurance
- Dental insurance
5d
Program Facilitator: Full-Time
Girls Inc of San Antonio —San Antonio, TX
- $38,000 - $44,000 a year
- Overtime
- Background check
- Spanish
- High school
- Paid holidays
- Health insurance
Benefits Coordinator (Onsite)
SWBC —Bulverde, TX
- Full-time
- Research
- Mid-level
- Office
- Wellness program
- Health insurance

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IT Support Center Coordinator

Methodist Healthcare Ministries -
San Antonio, TX

Apply Now

Job Details

Full-time
$23.74 - $30.27 an hour
10 days ago

Qualifications

Customer communication
Incident Escalation
High school diploma or GED
Escalation handling

Full Job Description

Position Summary

The Support Center Coordinator manages the IT Support Desk queue to ensure user incidents, service requests, and technical inquiries are handled efficiently and professionally. This role is responsible for coordinating support processes, triaging requests, and ensuring timely resolution. The Coordinator serves as a key liaison between end users, IT&S service lines, and vendor resources, supporting communication, customer satisfaction, and continuous improvement across the Support Center. As a representative of all five IT service lines, this position plays a pivotal role in the delivery of high-quality, customer-focused IT support services.

Summary

The hourly rate begins at $23.74. Mid range at $30.27. Actual starting rate will be commensurate with experience and education.

Scope and Impact

This role impacts the entire organization by ensuring timely response and resolution of technology issues, supporting productivity, reducing system disruptions, and improving user experience. The position influences IT&S efficiency through ticket management, asset coordination, vendor communication, and workflow optimization. Responsibilities directly support organizational compliance, service excellence, and operational readiness.

Decision-Making Authority

Operates independently in triaging tickets, determining severity, escalating appropriately, coordinating with service line teams, and resolving Tier 1 issues. Uses judgment in customer communication, ticket routing, and troubleshooting steps. Escalates complex situations, multi-layered issues, or priority incidents to higher-level support or leadership.

Interactions / Working Relationships

Works closely with end users across all departments, IT&S service line teams, senior leadership, and third-party vendors. Maintains regular communication with Support Center team members and collaborates with IT&S divisions such as Cyber Security, Health Informatics, Network & Infrastructure, and Technical Project Management.

Essential Duties and Responsibilities

Customer Support & Ticket Management
Serves as the initial point of contact for all Support Desk customers (10%)
Responds to, triages, and documents incoming calls, service tickets, and requests (10%)
Troubleshoots and resolves basic technical issues and inquiries (8%)
Guides users to self-help resources when appropriate (4%)
Escalates issues to appropriate tiers and collaborates on remediation efforts (6%)
Provides hands-on support to end users to contribute to problem resolution (4%)

Operational Support & Coordination

Coordinates Support Center operations to ensure efficient ticket flow and reduce backlog (10%)
Develops and supports SOPs, customer service standards, and knowledge base documentation (8%)
Assists with communication of technical information, updates, and incident alerts to users (4%)
Coordinates and documents hardware/software assets and procurement activities in the service desk system (6%)
Manages IT&S equipment inventory, including receipt, distribution, and security of assets (6%)
Coordinates communication with external vendors and support partners (4%)

Continuous Improvement & Best Practices

Supports the development of best practices and service enhancements aligned with industry standards (5%)
Applies Process-Based Management (PBM) principles by analyzing trends, resolving process issues, and implementing improvements (6%)
Assists in data-driven monitoring and reporting of Support Center performance metrics (4%)

Other Duties

Performs administrative and operational tasks as assigned (3%)

Supervisory or Leadership Responsibilities

This position does not supervise others but provides guidance to users and collaborates with team members across IT&S service lines.

Qualifications

Minimum Qualifications (Required)

Education: High school diploma required; Associate’s degree preferred
Licenses/Certifications: None Required
Experience: At least 2 years of experience in technical Support Center operations
Other Required Skills/Knowledge: Strong customer service, communication, and organizational abilities. Ability to resolve issues independently and escalate appropriately. Competency working with nontechnical users.

Preferred Qualifications

Preferred experience maturing a service desk, including developing processes, service catalogs, and knowledge bases.
Six Sigma Certification
Experience in healthcare or nonprofit environments

Knowledge, Skills, and Abilities (KSAs)

Exceptional interpersonal and communication skills
Ability to manage multiple priorities and adapt to shifting demands
Strong critical thinking and problem-solving skills
Ability to build consensus among diverse stakeholders
Commitment to service excellence and customer-centric operations
Organizational awareness and ability to collaborate across functional areas
Ability to align technical tasks with strategic organizational needs

Language Skills

Ability to read, analyze, and interpret business requirements, technical procedures, and regulations. Strong written and verbal communication skills. Able to present information clearly and respond effectively to diverse groups including staff, leaders, customers, and community members.

Technology and Tools

Ability to learn and use core systems and databases
Service desk/ticketing applications
Microsoft Office Suite
Common desktop hardware/software platforms
Internet and communication tools

Work Environment and Physical Demands

Work Setting: Office and operational support environments
Physical Demands:
Bending, stooping, twisting, turning
Walking, climbing step stools
Sitting and standing for extended periods
Ability to lift and maneuver at least 25 pounds
Travel: May require travel outside of San Antonio up to 50% of the time.

Apply Now

Refine Your Search

internet coordinator jobs in san antonio, tx

IT Support Center Coordinator

Analyst PG Op Technology Security 2

Analyst PG Op Technology Security 2

Business Development Coordinator (BDC)

CHRYSLER CALL CENTER / INTERNET SALES REPRESENTATIVE NEEDED - BILINGUAL (ENGLISH/SPANISH)

Care Coordinator - San Antonio, TX Area

Office Services Specialist

Route-Based Vacancy Compliance Coordinator

A/E Operations Coordinator (on-site)

Travel Coordinator

Engineering Project Coordinator

GeoBase Training Support Junior Analyst

Care Manager - Remote

Section 3 & Small Business Coordinator (Procurement)

Part-Time Intake Specialist

Coordinator Patient Care

Coordinator Admissions

Intake Specialist

Program Facilitator: Full-Time

Benefits Coordinator (Onsite)

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