Top 13 Customer support coordinator Jobs in San Antonio Tx

Care Coordinator (Texas)
Tuesday Health —San Antonio, TX
- Remote
- Microsoft Outlook
- Mid-level
- Administrative experience
- Paid holidays
- Health insurance
Quick Apply
14d
IT Customer Service Coordinator
ICS —San Antonio, TX
- $17 - $21 an hour
- Full-time
- Computer literacy
- English
- Windows
- Health insurance
- Dental insurance
Quick Apply
2d
Customer Service Coordinator - 2nd Shift
TQL —San Antonio, TX
- From $17.50 an hour
- Full-time
- Office
- Entry level
- Health insurance
- Dental insurance
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Employee Benefit New Business Coordinator, Select
USI Holdings Corporation —San Antonio, TX
- $55,000 - $65,000 a year
- Remote
- Computer literacy
- Children
- 1 year
- Wellness program
- Health savings account
Service Coordinator Team Lead
Ingersoll Rand —San Antonio, TX
- Mid-level
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Service Coordinator 2
Convergint Technologies LLC —San Antonio, TX
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Paid parental leave
3h
Customer Service and Production Planning Coordinator
Integrity Roofing & Siding —San Antonio, TX
- $16 - $18 an hour
- Full-time
- High school diploma or GED
- Organizational skills
- Associate's degree
- Health insurance
- Paid time off
Quick Apply
Coordinator Patient Care
VITAS Healthcare —San Antonio, TX
- Weekends as needed
- Spanish
- High school
- Computer literacy
- Disability insurance
- Health insurance
Quick Apply
2d
Business Development Coordinator
CU Student Choice Partners LLC —San Antonio, TX
- $55,000 - $65,000 a year
- Full-time
- Mid-level
- Administrative experience
- Bachelor's degree
Quick Apply
Team Coordinator
Massage Heights - San Antonio-Boerne —San Antonio, TX
- $15 an hour
- 8 hour shift
- Computer literacy
- Mid-level
- Mentoring
- Paid training
- Employee discount
Quick Apply

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Part-Time ReStore Intake Coordinator
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Care Coordinator (Texas)

Tuesday Health -
San Antonio, TX

Quick Apply

Job Details

14 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

VLOOKUP function
Patient question and concern management
Microsoft Outlook
Phone communication
Word embeddings
Incident Escalation
High school diploma or GED
Fax machines
Clinical information systems
Faxing
Escalation handling
Microsoft Outlook Calendar
Technical Proficiency

Full Job Description

Care Coordinator

Location: Remote (must be located in Texas)

Who We Are:

Tuesday Health is a value-based palliative care provider group dedicated to transforming serious illness and end-of-life care. We deliver goal-centered care focused on alleviating physical symptoms and emotional stress for individuals and their caregivers. Our interdisciplinary care teams reduce avoidable hospitalizations and improve quality of life wherever individuals call home. Through our leading-edge care model, Tuesday Health is shaping the future of community-based palliative care nationwide.

The Role:

The Care Coordinator is responsible for facilitating conversations and collaboration between interdisciplinary care teams including complex care navigators, health plan care managers, primary care providers, and specialists. The Care Coordinator supports the scheduling process, makes reminder calls, facilitates collaboration with health plan clinicians, and works cross-functionally to provide a seamless patient experience. As a patient-facing role, the ability to foster patient relationships through empathy and striving to provide a patient-centered experience at every contact is critical.

Key responsibilities of this role may include:

Support scheduling for Complex Care Navigators
Make patient reminder calls
Facilitate collaboration with health plan care managers
Ensure proper documentation of all patient contacts
Support outreach and navigation teams with operational and non-clinical tasks
Answer patient calls and appropriately transfer escalated patient issues, ensuring the appropriate resources are involved
Identify and request necessary patient documentation from patients and community providers
Other duties may be assigned

A strong candidate will demonstrate the following:

Required Qualifications:
- High School Diploma / GED (or higher)
- Experience with escalated customer service issue resolution
- Knowledge of Microsoft Office products – Microsoft Word (create and edit correspondence), Microsoft Outlook (email and calendar management), Microsoft PowerPoint (ability to create and edit slides) – and proficiency in Microsoft Excel (ability to create, edit, and sort spreadsheets, basic analytical formulas (VLOOKUP, if)
- Phone/Fax system experience
- EMR experience
Preferred Qualifications
- Associates Degree or higher
- Typing speed of 40+ WPM
- Experience as a Medical Assistant, Certified Nursing Assistant, Pharmacy Tech, or other clinical or administrative role in a health care setting

Skills:

Operational and Technical Skills – Supports operational process improvement; understand market and optimizes clinician travel to home/facility visits; able to navigate clinical management system
Customer Service – Puts the patient first and delivers a high level of customer service and professionalism in all interactions
Interpersonal Skills – Focuses on solving conflict; listens to others; remains open to new ideas
Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens and seeks clarification; responds openly to questions. Must be able to deal with frequent change, delays, or unexpected events
Dependability – Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; completes tasks on time or notifies appropriate person with an alternate plan
Initiative – Solution-oriented, asks for and offers help when needed; generates suggestions for improving work and workflow

What We Offer:

Competitive compensation, reflecting our commitment to attracting, retaining, and motivating the best talent in the industry
Comprehensive benefits including medical, dental, vision, and life insurance, paid time off and holidays, employer 401(K) match, etc.
Remote work with multiple onsite sessions each year to maximize collaboration and team building
A dynamic and inclusive team environment where you can lean on your teammates, offer candid feedback, bring your true self to work each day, and deliver tremendous impact while having fun along the way
Meaningful work each day; we care deeply about our mission, our patients, and each other

Tuesday Health seeks to recruit and retain staff from diverse backgrounds and encourages qualified candidates to apply. Tuesday Health is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity/expression, sexual orientation, color, race, creed, national origin, ancestry, religion, marital status, political belief, physical or mental disability, pregnancy, military, or veteran status.

Quick Apply

Refine Your Search

customer support coordinator jobs in san antonio tx

Care Coordinator (Texas)

IT Customer Service Coordinator

Customer Service Coordinator - 2nd Shift

Employee Benefit New Business Coordinator, Select

Service Coordinator Team Lead

Service Coordinator 2

Customer Service and Production Planning Coordinator

Coordinator Patient Care

Business Development Coordinator

Team Coordinator

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