We anticipate the application window for this opening will close on - 4 Sep 2026
At MiniMed, you can begin a lifelong career of exploration and innovation, while helping make a difference in the lives of people living with diabetes around the globe. You'll lead with purpose, breaking down barriers to innovation for a more connected, compassionate world.
Minimed is seeking a Credit - Collections Clerk I, where your eye for accuracy and persistence in follow-through helps patients and keeps our organization financially strong.
What You’ll Do
As an insurance collection following prescribed procedures and performs a variety of tasks using standard healthcare guidelines. Main goal is to follow up collection activities including rebilling, appeals and recovery activities for denied or short paid claims. Verifies accuracy of statements (patient and payor related) as well as other healthcare financial accounting documentation or records. Enters data into computer systems using defined computer resources and programs. Compiles data and prepares a variety of reports. May reconcile records with PFS team members and leaders; communicate with external vendors and customers (including representatives of health plans/payors.) Recommends actions to resolve discrepancies; investigates questionable data.
Numbers matter. Claims matter. And the person who ensures every dollar is properly accounted for? They matter most of all. As a Credit & Collections Clerk I , you'll step into a role where your attention to detail, analytical mindset, and commitment to doing things right directly supports both the financial health of our organization and the experience of the patients we serve. If you're someone who thrives on solving discrepancies, following through on outstanding items, and bringing order to complexity — this is your opportunity.
A Day in the Life
Responsibilities may include the following and other duties may be assigned.
- Executes on established departmental objectives and assignments which affect the immediate operation, but that also have full revenue cycle and company-wide fiscal impact.
- Initiates follow-up activities with third-party payors regarding open claim balances; makes written and verbal inquiries to payors.
- Analyzes and problem solve account issues to full resolution.
- Manages internal and external customer/business inquiries regarding account status and account history.
- Research issues off-line as needed with payor/patient; conducts follow-up calls with payors and customers, initiating conference calls between insurance carrier and patients to resolve customer concerns.
- Research and initiates refund requests due to overpayments by payor and/or patient.
Determines when claims/accounts are deemed uncollectable; recommends and initiates bad debt write-offs procedures.
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Minimum Requirements (Must Have)
- Requires High School Diploma (or equivalent) and 1 -2 years of relevant collections related experience required.
- Knowledge Health Maintenance Organization (HMO), Preferred Provider Organization (PPO)
Ability to prioritize, solve problems, and multitask
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Nice to Have
- An Associate’s or Bachelor’s degree in a related field
- Strong Analytical and Problem Solvig Skills
- Microsoft Office Proficiency (Power Point, Excel, etc.)
- Strong Attention to Detail
- Time Management Skills
- Familiarized with deadline driven environments
- Ownership
- Written and verbal communication skills
- Negotiation & Empathy
- Experience in a fast-paced collection environment or with collections agencies
Root Cause Analysis (RCA) knowledge
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Important role details:
- Scheduled five days a week, 40 hours/week, flexible work arrangement
- Full-time position
- Pay: $18.50/hour
Location: On-site, San Antonio, TX
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#BetterDaysStartNow
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
MiniMed offers a competitive salary and flexible benefits package
At MiniMed, we put people first. A commitment to our employees lives at the core of our values: We recognize their contributions. They share in the success they help create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every stage of your career and life.
Salary ranges for U.S (excl. PR) locations (USD):$30,000.00 - $52,000.00
The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).
This position is eligible for a short-term incentive called the Short Term Incentive (STI).
At MiniMed, we are committed to supporting the well-being and financial security of our employees. Regular employees working 20 or more hours per week are eligible for a robust benefits package, including health, dental, and vision insurance, as well as access to a Health Savings Account, Healthcare Flexible Spending Account, life insurance, long-term disability leave, and a dependent daycare spending account. In addition, all regular employees enjoy incentive plans, a 401(k) plan with company match, short-term disability coverage, paid time off and holidays, participation in our Employee Stock Purchase Plan, and access to our Employee Assistance Program. Eligible employees may also benefit from our Non-qualified Retirement Plan Supplement and Capital Accumulation Plan, subject to IRS minimum earnings requirements. Please note that “regular employees” refers to those who are not temporary staff, such as interns, and some benefits may not apply to employees in Puerto Rico.
For further details about our comprehensive benefits, we encourage you to visit the link below.
MiniMed Benefits Overview
MiniMed is a full-stack insulin delivery company dedicated to supporting people living with diabetes through every step of their journey — when and how they need it. For more than 40 years, we’ve been committed to redefining what’s possible: intelligent dosing systems designed for real life, predictive insights that stay a step ahead, and always on support when it’s needed most. At the heart of everything we do is a simple Mission: to make every day a better day for people with diabetes.
Learn more about our business, and our mission here .
It is the policy of MiniMed to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, familial status, membership or activity in a local human rights commission, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, MiniMed will provide reasonable accommodations for qualified individuals with disabilities.
If you are applying to perform work for MiniMed in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which MiniMed reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. MiniMed will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
