Top 12 Tier 1 help desk Jobs in San Antonio Tx

IT Service Desk Technician Tier 1
Juern Technology —San Antonio, TX
- $43,000 - $53,000 a year
- 8 hour shift
- Mid-level
- Office
- Windows
- Health savings account
- Health insurance
Quick Apply
7d
Journeyman Computer User Support Specialist (Help Desk Support)
BRS —San Antonio, TX
- $61,000 - $68,000 a year
- Full-time
- 5 years
- Mid-level
- Windows
- Profit sharing
- Paid holidays
4d
IT Support Center Coordinator
Methodist Healthcare Ministries —San Antonio, TX
- $23.74 - $30.27 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
5d
Network Technician (Tier 1)
TengoInternet —San Antonio, TX
- $16 - $24 an hour
- Full-time
- Background check
- Computer science
- Computer Science
Quick Apply
IT Support Desk Operator
MCNAUGHTON-MCKAY ELECTRIC CO —Schertz, TX
- Full-time
- Office
- Windows
- Continuous improvement
Quick Apply
5d
Automotive OEM Customer Service Specialist
Bestop, Inc. —San Antonio, TX
- From $58,000 a year
- Full-time
- Spanish
- English
- Mid-level
- Wellness program
- Health savings account
Quick Apply
IT Systems Administrator
START Center for Cancer Research —San Antonio, TX
- Monday to Friday
- HIPAA
- Mid-level
- Clinic
- Health savings account
- Paid holidays
Quick Apply
8d
System Administrator
RealmOne —San Antonio, TX
- Full-time
- 5 years
- Bachelor's degree
- Senior level
- Paid training
- Paid parental leave
12d
Virtualization Administrator
Digital Consultants, LLC —San Antonio, TX
- $60,000 - $65,000 a year
- Email
- Azure
- 5 years
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
CIS Administrator
BGE, Inc —San Antonio, TX
- Mid-level
- Windows
- Bachelor's degree
- Health savings account
- Paid holidays
Quick Apply
GeoBase Training Support Junior Analyst
Woolpert —San Antonio, TX
- $65,800 - $82,300 a year
- Choose your own hours
- Background check
- Civil engineering
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply

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Information Technology Support Specialist - TS/SCI w/Poly
General Dynamics Information Technology —San Antonio, TX
May vary based on technical training, certification(s), or degree. Communicate technical information clearly to non-technical users.
$34 - $46 an hour
Help Desk Support Specialist
University Health - San Antonio —San Antonio, TX
Responds to all trouble calls concerning on-line service, network or end-user related problems. Documents problem calls and either solves or ensures timely…
$19.05 - $26.75 an hour

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IT Support Desk Operator
MCNAUGHTON-MCKAY ELECTRIC CO —Columbus, OH
Helpful but not required: familiarity with warehouse, distribution, or multi-site technology environments, kiosk environments, RF scanning devices, or entry-…
Quick Apply
5d
Help Desk Analyst
eBusiness Solutions Inc. —Columbus, OH
Assist in developing training materials and deliver training sessions for state and county staff and child‑serving providers.
$17 - $21 an hour
Quick Apply
2d

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tier 1 help desk jobs near san antonio tx

IT Service Desk Technician Tier 1

Juern Technology -
San Antonio, TX

Quick Apply

Job Details

Full-time
$43,000 - $53,000 a year
7 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Professional development assistance
Life insurance

Qualifications

Teamwork
Windows
High school diploma or GED
Remote access software
Computer networking
Organizational skills
Productivity software

Full Job Description

Company Description

We are a rapidly growing technology company that has won awards for our Managed Services and Support and has been included in the Inc 5000. If you are an innovator, problem solver, and ready to make your next career move, this is the job for you.

Position Overview

We are seeking a Service Desk Specialist for 8 AM to 5 PM or 7 AM to 4 PM shifts, CST, Monday through Friday.

This is a dynamic IT role assisting with support requests and collaborating with the Service Desk team on tickets, escalations, and projects. There will be plenty of opportunities to bring new ideas and inspiration to this collaborative, team-based environment while assisting clients and our internal team.

Responsibilities

Answer phone calls for help requests, create tickets, and assist as needed
Complete help requests and tickets using ConnectWise Manage
Ensure workstation and server compliance with our monitoring and security stack
Manage end-user security access (AD, VPN, Citrix, SDP, etc.)
Perform server and workstation maintenance (on-call / after-hours as needed)
Perform on-site work at customer locations
Escalate tickets as needed and document details of help requests received
Assist with basic project processes
Work as assigned by supervisor and management

Qualifications

1-5 years of previous experience in an IT Support role
Knowledge of MS Windows 7/8/10 and Server OS tools and features
Knowledge of Microsoft Office 365
Basic understanding of network communications and structures
Strong organizational skills
Professional attire, demeanor, and attitude
Excellent written and verbal communication skills
Must take ownership of your job and responsibilities (support from leadership is available)

Benefits

Benefits are offered for employees, including healthcare and 401(k) based on length of employment. Please apply if you want a stable position with a great team to grow and develop in the IT industry.

Job Type: Full-time

Pay: $42,000.00 - $52,000.00 per year

Benefits Include

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Vision insurance

Schedule

8-hour shift with 1-hour break
8 AM to 5 PM or 7 AM to 4 PM CST
Monday to Friday
Evening and Weekend availability with On-Call Rotation

Education

High school or equivalent (Preferred)

Experience

Help Desk: 0-5 years (Required)
Windows: 1 year (Required)

Work Location

Main Office - San Antonio, TX

Job Type: Full-time

Pay: $43,000.00 - $53,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

tier 1 help desk jobs in san antonio tx

IT Service Desk Technician Tier 1

Journeyman Computer User Support Specialist (Help Desk Support)

IT Support Center Coordinator

Network Technician (Tier 1)

IT Support Desk Operator

Automotive OEM Customer Service Specialist

IT Systems Administrator

System Administrator

Virtualization Administrator

CIS Administrator

GeoBase Training Support Junior Analyst

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