Top 6518 Client services manager Jobs in San Fernando Valley, Ca

Client Support Manager
Tait —Burbank, CA
- $80,000 - $95,000 a year
- Full-time
- 5 years
- Computer literacy
- Mid-level
- Paid parental leave
- Health savings account
19h
Client Intake Sales Operations Manager (On-site)
Abramson Labor Group —Burbank, CA
- $120,000 - $180,000 a year
- Full-time
- Spanish
- Mid-level
- In-person
- Paid holidays
- Health insurance
Quick Apply
Senior Client Services Manager, Partnerships & Business Development
Recording Academy —Santa Monica, CA
- $95,600 - $106,500 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Marketing
- Ability to walk for extended periods
- Health insurance
- Dental insurance
Sr Client Services Analyst
Crane Aerospace & Electronics —Burbank, CA
- $39.04 - $47.47 an hour
- Overtime
- Background check
- Pass drug screening
- Mid-level
- Paid holidays
- Disability insurance
8d
Customer Experience Manager
GigXR —Los Angeles, CA
- $60,000 - $120,000 a year
- Hybrid work
- Up to 50% travel
- Mid-level
- 3 years
Client Service Manager
Wilson Sonsini Goodrich & Rosati —Century City, CA
- $131,750 - $178,250 a year
- Full-time
- Hybrid work
- Customer service
- Bachelor's degree
- Travel
Middle Market Client Experience Consultant; Glendale, CA - Hybrid - Cigna Healthcare (Open)
The Cigna Group —Glendale, CA
- $70,400 - $117,400 a year
- Online Application
- Microsoft Outlook
- Mid-level
- Office
- Wellness program
- Paid holidays
Client Services Supervisor - Theaters and Residencies
AEG Worldwide —Los Angeles, CA
- $31.25 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Bachelor of Science
- Health savings account
- Paid holidays
Career Services Case Worker
City of Pasadena, CA —Pasadena, CA
- $66,700.40 - $79,219.09 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Paid holidays
- Disability insurance
13d
Client Accounting Services Manager
Eide Bailly LLP —Woodland Hills, CA
- $123,000 - $154,000 a year
- Full-time
- Microsoft Excel
- CPA
- 5 years
- Profit sharing
- Disability insurance
Manager, Editorial Services & Operations
NBCUniversal —Universal City, CA
- $90,000 - $110,000 a year
- Email
- 5 years
- Business development
- Analysis skills
- Health insurance
- Dental insurance
9d
Manager, Client Services
Sony Pictures Entertainment Inc. —Culver City, CA
- $92,000 - $97,000 a year
- Full-time
- Hybrid work
- Sales
- Bachelor of Science
- Research
Lien Reduction Negotiator
Heidari Law Group —Los Angeles, CA
- $19 - $20 an hour
- Email
- Spanish
- Microsoft Outlook
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Lead Commercial HVAC/R Installer
White Mechanical Inc. —Los Angeles, CA
- $35 - $45 an hour
- Full-time
- Background check
- Management
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Transportation Insurance Producer
Trucordia —Los Angeles, CA
- $50,000 - $250,000 a year
- Full-time
- Hybrid work
- Marketing
- Mid-level
- Bachelor's degree
- Health savings account
- AD&D insurance
Quick Apply
Treasury Management Implementation & Support Operations Officer (NE)
Cathay Bank —El Monte, CA
- $58,300 - $62,100 a year
- Full-time
- 5 years
- ERP systems
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
Sales Manager – Tile & Stone Experience Required
Westside Tile & Stone, Inc. —Canoga Park, CA
- From $72,000 a year
- Full-time
- Mid-level
- 3 years
- Organizational skills
- Health insurance
- 401(k)
Quick Apply
5d
AVP/VP, Loan Portfolio Officer
Cathay Bank —Woodland Hills, CA
- $95,000 - $125,000 a year
- Full-time
- 7 years
- English
- Office
- Health savings account
- Disability insurance
Quick Apply
Licensed Insurance Client Manager - Commercial Lines
Trucordia —Woodland Hills, CA
- $80,000 - $107,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Office
- Health savings account
- AD&D insurance
Quick Apply
Real Estate Portfolio Manager
1200 Management —Encino, CA
- $120,000 - $150,000 a year
- Full-time
- Mid-level
- 3 years
- Administrative experience
- Health insurance
- Paid time off
Quick Apply

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client services manager jobs near san fernando valley, ca

Client Support Manager

Tait -
Burbank, CA

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Job Details

Full-time
$80,000 - $95,000 a year
19 hours ago

Benefits

Paid parental leave
Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Computer operation
Customer communication
High school diploma or GED
Customer support ticket management
Safety equipment
Customer support
Managing projects
CRM system proficiency
Productivity software
Personal Protective Equipment (PPE)
Logistics planning
Ticketing system technical support

Full Job Description

TAIT partners with artists, brands, IP holders and place makers to bring culture-defining, never-before-seen experiences to life. With a legacy of innovation spanning over 45 years, TAIT has grown from pioneering in rock ‘n’ roll concert staging to setting the global standard for extraordinary live events and experiences through cutting-edge technology, precision engineering, and creative design. TAIT’s 20 global offices have developed iconic productions and experiences in over 30 countries, all seven continents, and even outer space for renowned performers, theme parks, exhibits, and venues across the globe, including partnerships with Taylor Swift, Cirque Du Soleil, Royal Opera House, Nike, NASA, Bloomberg, Google, Beyoncé, and The Olympics

Position Purpose

The Support Manager provide courteous, professional, prompt, exceptional service, and support to TAIT’s diverse clientele. As a Support Manager, you are accountable for collaborating with various departments and teams to develop the right solutions to customer concerns.

The work involves considerable client contact with an emphasis on providing support tailor-made to the client’s system sustainment and vision. Support Managers work with clients on, but are not limited to, arranging site inspections and visits, part repairs, part ordering, and assisting with the management of clients' support agreements.

Essential Responsibilities / Accountabilities

Maintain customer relationships while advocating on behalf of the customer and the TAIT company.
Provide feedback from customers on product quality and features.
Follow TAIT QHSE and global Service & Support policies and procedures.
Maintain client relationships ensuring clients are satisfied with the services provided.
Manage and exceed client expectations to agree on clear scope, schedule, and contract.
Ensure that support tickets are kept out of breach through professional, clear, concise information for both internal and external use.
Manage site teams, negotiate changes and variations where applicable ensuring that the project is executed in a timely, cost-effective, profitable, and professional manner.
Collaboration with the technical integration teams and project teams in the TAIT organization to help exceed the client needs.
Manage and schedule resources in collaboration with resource management teams.
Work proactively, taking the initiative where necessary and with minimum supervision.
Identify, source, and supply spare and replacements parts in partnership with other TAIT departments.
Structure and process qualitative and quantitative data and draw insightful conclusion from it in a timely manner.
Work within a global team of technical support professionals delivering the best in support services to our clients.
Visit sites and meet with clients to maintain relationships and develop new ones when required.
Demonstrate continuous diplomatic effort to improve operations, streamline work processes and work cooperatively with other departments.
Adhere to all company safety policies and procedures.
Attend meetings, seminars, and training sessions as required.
Perform assigned duties according to the policies and expectations prescribed by the company.

To perform this position successfully, each essential responsibility/accountability must be fulfilled satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the responsibilities and accountabilities outlined above.

Other duties may be assigned to meet business needs.

Behavioral Competencies

Team Leadership: Ability to lead and motivate a team to achieve departmental goals.
Communication: Strong communication skills for effective team collaboration and reporting.
Problem-Solving: Proficiency in identifying and addressing issues within the team or department.
Performance Management: Skill in setting clear performance expectations and providing feedback.
Time Management: Effective time and resource management to meet deadlines and objectives.
Adaptability: Ability to adapt to changing priorities and work environments.
Delegation: Skill in delegating tasks and responsibilities to team members.
Conflict Resolution: Managing conflicts within the team and fostering a positive work environment.
Decision-Making: Sound decision-making skills within the scope of the team or department.
Customer Focus: Ensuring products or services meet customer needs and expectations.

Minimum Qualifications

HS Diploma or G.E.D. equivalent; Associates or Bachelors degree preferred
5+ years experience working in a customer support or management role preferably in the entertainment industry.
Experience planning projects with complex logistics and hard deadlines.
Proficiency in MS Office Suite.
Familiarity with Enterprise Resource Planning (ERP) system (e.g. Epicor) and customer service ticketing service platform(s) (e.g. Salesforce)
Proficient in written and verbal communication skills with a level of honesty and integrity
Strong willingness to work hard and sometimes outside of normal business hours to get the job done.
Comfortable providing feedback from customers on product quality and features to internal stakeholders

Working Conditions and Physical Effort

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision.

The employee regularly operates a computer, including typing, using a mouse or keyboard, and viewing the screen for extended periods. While the role does not require regular lifting or physical exertion, there may be occasional onboarding programs or training opportunities that create opportunities for more exposure to physical tasks or new environments (sites, venues, etc.).

Work conditions of the role are:

Work conditions may involve moderate exposure to unusual elements such as dirt, dust, fumes, unpleasant odors, and/or loud noises.
Work environment involves some exposure to hazards or physical risks which require following basic safety precautions.
Must be able to wear and properly utilize appropriate personal protective equipment (PPE) to work within or visit areas where required. This includes, safety glasses, reflective vest, ear plugs, safety toed shoes, and other PPE as required by the location.

Salary: $80,000 - $95,000 commensurate with experience.

TAIT Benefits:

Competitive medical, dental, and vision insurance plans
Health Savings Account (HSA) with employer contributions (HDHP plans)
Flexible Spending Accounts (Medical & Dependent Care)
Employer-paid life insurance with optional supplemental coverage
Employer-paid Short-term with optional long-term disability insurance
401(k) retirement plan with company match
Paid parental leave
Employee Assistance Program (EAP)
Wellness stipends
Voluntary benefits (e.g., accident, critical illness)
Paid vacation and 12 holidays

#LI-AW1TAIT is an equal opportunity employer fully committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected characteristic as outlined by international, national, state, or local laws.

Apply Now

Refine Your Search

client services manager jobs in san fernando valley, ca

Client Support Manager

Client Intake Sales Operations Manager (On-site)

Senior Client Services Manager, Partnerships & Business Development

Sr Client Services Analyst

Customer Experience Manager

Client Service Manager

Middle Market Client Experience Consultant; Glendale, CA - Hybrid - Cigna Healthcare (Open)

Client Services Supervisor - Theaters and Residencies

Career Services Case Worker

Client Accounting Services Manager

Manager, Editorial Services & Operations

Manager, Client Services

Lien Reduction Negotiator

Lead Commercial HVAC/R Installer

Transportation Insurance Producer

Treasury Management Implementation & Support Operations Officer (NE)

Sales Manager – Tile & Stone Experience Required

AVP/VP, Loan Portfolio Officer

Licensed Insurance Client Manager - Commercial Lines

Real Estate Portfolio Manager

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