Top 2863 Support specialist Jobs in San Fernando Valley Ca

Admissions Specialist – Drug Medi-Cal Outpatient Program
Casa Treatment Center —Pasadena, CA
- $26 an hour
- Full-time
- Spanish
- Ability to walk for extended periods
- HIPAA
- 403(b) matching
- Health insurance
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Broker Support Specialist
Cake Mortgage Corp. —Chatsworth, CA
- $26 - $29 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
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Client Relationship Specialist
ID Dance Competition —West Hollywood, CA
- $80,000 - $90,000 a year
- Full-time
- Background check
- Google Workspace
- Sales
- Health insurance
- Dental insurance
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4d
Accounts Payable Specialist
Career Group —Beverly Hills, CA
- $50 an hour
- Temporary
- Mid-level
- Office
- 3 years
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Help Desk Support Specialist (Remote - LA Based)
Green Dot Public Schools (CA) —Los Angeles, CA
- $29.81 - $37.86 an hour
- Weekends as needed
- Remote
- Background check
- Current TB test
- Analysis skills
- AD&D insurance
- Paid holidays
Accounting Support Specialist (Remote)
California FAIR Plan Association —Los Angeles, CA
- $28.72 - $29.75 an hour
- Full-time
- Remote
- Research
- High school diploma or GED
- Typing
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2d
IT Support Specialist (Contract Role)
PlayStation Global —Los Angeles, CA
- $45.48 - $68.22 an hour
- Contract
- Inventory management
- Research
- Mid-level
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IT Support Specialist (Contract Role)
Sony Interactive Entertainment —Los Angeles, CA
- $45.48 - $68.22 an hour
- Contract
- Inventory management
- Research
- Mid-level
- Dental insurance
- Vision insurance
Sourcing Specialist (Product Development) - Remote
Harbor Freight Tools USA, Inc. —Calabasas, CA
- $87,600 - $131,500 a year
- Remote
- Customer service
- Ability to walk for extended periods
- Laboratory experience
- Paid holidays
- Disability insurance
Data Processing Specialist (Entry-Level)
Watearth, Inc. —Los Angeles, CA
- $40,000 - $90,000 a year
- Full-time
- Analysis skills
- Experience equivalent to degree accepted
- Communication skills
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10d
IT Support Specialist
L A Federal Credit Union —Glendale, CA
- $26.51 - $38.75 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
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Administrative Specialist
DLA Piper —Los Angeles, CA
- $34.09 - $44.32 an hour
- Overtime
- Hybrid work
- Writing skills
- Administrative experience
- High school diploma or GED
- Health insurance
- Dental insurance
Product Support Specialist
XR Extreme Reach —Burbank, CA
- $60,000 - $70,000 a year
- Hybrid work
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
Quick Apply
Desktop Support Specialist
LA IT Consultants —Woodland Hills, CA
- $20 - $25 an hour
- Full-time
- Background check
- Software troubleshooting
- Office
Quick Apply
Document Control Specialist
Puffco —Los Angeles, CA
- $35 - $40 an hour
- Part-time
- Mid-level
- Office
- Microsoft Office
Quick Apply
Helpdesk Specialist
Northwood Space —Los Angeles, CA
- $38 - $42 an hour
- Full-time
- Mid-level
- Windows
- 3 years
Theater Operations Specialist
Sisters of Providence —Burbank, CA
- $65,900 - $159,100 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
Clinical Documentation Integrity Specialist
UCLA Health —Los Angeles, CA
- $100,161.36 - $218,718.00 a year
- RN License
- Computer literacy
- Mid-level
Warehouse Specialist
Prorizon Corporation —Burbank, CA
- Entry level
Quick Apply
Intake Specialist/Administrative Assistant
L.A. Injury Attorneys —Burbank, CA
- $25 - $30 an hour
- Overtime
- Microsoft Word
- Spanish
- Microsoft Excel
- Health insurance
- 401(k)
Quick Apply
2d

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Admissions Specialist – Drug Medi-Cal Outpatient Program

Casa Treatment Center -
Pasadena, CA

Quick Apply

Job Details

Full-time
$26 an hour

Benefits

403(b) matching
Health insurance
Dental insurance
Paid time off
Vision insurance
403(b)
Life insurance

Qualifications

Electronic health records (EHR) management
Achieving HIPAA compliance
Client rapport building
HIPAA
High school diploma or GED
Driver's License
Customer engagement
Health record tracking
Productivity software
Clinical confidentiality policies

Full Job Description

Be a part of a team that focuses on hope, transformation, and recovery every day! Join Casa Treatment Center as we support our patients suffering from addiction.

Founded in 1967, Casa is one of the only treatment centers in Southern California designed to specifically meet the needs of women in recovery. Casa Treatment Center is a residential, outpatient, and sober living substance abuse facility headquartered in Pasadena. Casa is licensed by the State of California Department of Health Care Services and accredited as a behavioral health care program by the Joint Commission.

Job Description

The Admissions Specialist/Navigator serves as the first point of contact for prospective clients seeking outpatient substance use disorder (SUD) treatment services. This position is responsible for coordinating the intake process from initial inquiry through admission while ensuring compliance with Drug Medi-Cal (DMC), DHCS, and SAPC requirements.

The Admissions Specialist provides compassionate customer service, verifies eligibility, schedules assessments, assists clients in navigating treatment services, coordinates with referral sources, and supports engagement to reduce barriers to care. This role is essential in ensuring timely access to treatment and maximizing client retention from first contact through successful enrollment.

Schedule: M-F 9:30-6:00pm

Responsibilities

Admissions & Intake

Respond promptly to all phone calls, walk-ins, website inquiries, and referrals.

Complete telephone screenings to determine eligibility for outpatient services.

· Explain available levels of care, program expectations, treatment schedules, and admission requirements.

· Verify Drug Medi-Cal eligibility, insurance benefits, and authorization requirements.

· Schedule intake assessments and coordinate admission appointments.

· Obtain required documentation prior to admission.

· Maintain accurate referral and admission logs.

· Conduct reminder calls and appointment confirmations.

· Ensure all required admission paperwork is completed accurately and timely.

Client Navigation

· Guide clients through the admission process from referral through enrollment.

· Assist clients in overcoming barriers to treatment, including transportation, childcare, documentation, and insurance issues.

· Coordinate referrals to internal and external resources when appropriate.

· Maintain regular communication with prospective clients until admission.

· Follow up with individuals who miss intake appointments to encourage re-engagement.

· Provide trauma-informed, culturally responsive, and client-centered customer service.

Care Coordination

· Collaborate with counselors, medical providers, clinical supervisors, and case managers to ensure seamless transitions into care.

· Coordinate referrals from hospitals, detox programs, criminal justice agencies, healthcare providers, and community partners.

· Communicate admission status with referral sources while maintaining confidentiality.

· Assist clients with referrals to higher or lower levels of care when clinically indicated.

Documentation & Compliance

· Ensure compliance with DHCS, Drug Medi-Cal, SAPC, HIPAA, and 42 CFR Part 2 regulations.

· Complete all admission documentation within required timelines.

· Maintain accurate electronic health records.

· Monitor outstanding documentation needed prior to admission.

· Assist with audits and quality improvement activities.

· Protect client confidentiality at all times.

Community & Customer Service

· Develop positive working relationships with referral partners.

· Represent the organization professionally during community outreach activities.

· Provide exceptional customer service to clients, families, referral sources, and community partners.

· Assist with outreach events and program tours as assigned.

Supervisory Responsibilities

N/A

Education, Experience, and Credentials Required

· High school diploma or equivalent required.

· Associate’s or Bachelor’s degree in Behavioral Health, Psychology, Social Work, or related field preferred.

· Minimum of two years of experience in admissions, intake, case management, healthcare, behavioral health, or substance use treatment.

· Knowledge of Drug Medi-Cal (DMC), ASAM Criteria, and SAPC requirements preferred.

· Experience working with electronic health records.

· Bilingual English/Spanish strongly preferred.

· Valid California driver’s license and reliable transportation.

· Strong customer service and engagement skills.

· Excellent verbal and written communication.

· Ability to establish rapport with individuals in crisis.

· Knowledge of motivational interviewing principles preferred.

· Strong organizational and time-management skills.

· Ability to multitask in a fast-paced environment.

· Knowledge of HIPAA and 42 CFR Part 2 confidentiality requirements.

· Ability to work independently while collaborating effectively with multidisciplinary teams.

· Proficiency with Microsoft Office and electronic health record systems.

Physical Requirements

· Ability to sit, stand, and walk for extended periods.

· Frequent computer and telephone use.

· Ability to occasionally lift up to 25 pounds.

This Opportunity after completing probation period

· Comprehensive Benefits Package: Employer Paid Health/Dental/Vision Benefits, and Life Insurance

· Generous Paid Time Off plans

· 403 B – Simple IRA with company match

Disclaimer

The above statements are intended to describe the general nature and level of duties being performed by people assigned to this job classification and position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the employee. Employee may be required to perform duties outside of their normal responsibilities as needed to address agency initiatives.

Staff must adhere to the overall agency policies, procedures, guidelines, and philosophy of our program including being a positive role model for participants. Discretion must always be maintained, protecting participant confidentiality is of primary importance.

Casa Treatment Center is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or equal veteran status.

Pay: $26.00 per hour

Benefits:

Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

support specialist jobs in san fernando valley ca

Admissions Specialist – Drug Medi-Cal Outpatient Program

Broker Support Specialist

Client Relationship Specialist

Accounts Payable Specialist

Help Desk Support Specialist (Remote - LA Based)

Accounting Support Specialist (Remote)

IT Support Specialist (Contract Role)

IT Support Specialist (Contract Role)

Sourcing Specialist (Product Development) - Remote

Data Processing Specialist (Entry-Level)

IT Support Specialist

Administrative Specialist

Product Support Specialist

Desktop Support Specialist

Document Control Specialist

Helpdesk Specialist

Theater Operations Specialist

Clinical Documentation Integrity Specialist

Warehouse Specialist

Intake Specialist/Administrative Assistant

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