Top 202 Customer service manager Jobs in San Francisco, Ca

Customer Service Supervisor
Good Stuff Distributor Inc. —South San Francisco, CA
- $27 - $31 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
Manager, Client Relationship Support - San Mateo, CA
Charles Schwab —San Mateo, CA
- $43.75 - $78.75 an hour
- Office
- Supervising experience
- Mentoring
- Paid parental leave
- Employee stock purchase plan
8d
Customer Success Manager
Checkr —San Francisco, CA
- $106,000 - $125,000 a year
- Hybrid work
- Sales
- Data analysis skills
- Mid-level
- Health insurance
- Dental insurance
Customer Success Manager
Oma Robotics —San Francisco, CA
- Full-time
- Remote
- Writing skills
- Mid-level
- Analysis skills
Quick Apply
Customer Experience Team Manager
Quince —San Francisco, CA
- $75,000 - $95,000 a year
- Weekends as needed
- Remote
- Background check
- Writing skills
- Bachelor's degree
4d
Customer Support Manager
Campfire —San Francisco, CA
- $100,000 - $140,000 a year
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
Customer Service & E-Commerce Team Leader (Customer Service, In-Store Shopper Department Manager)
Whole Foods Market —San Francisco, CA
- $26.10 - $43.07 an hour
- 8 hour shift
- Inventory management
- Writing skills
- Mid-level
- Store discount
- Paid time off
8d
Customer Support Lead
Cardless —San Francisco, CA
- $120,000 - $160,000 a year
- Full-time
- Writing skills
- Mid-level
- Office
- Commuter assistance
- Health insurance
Senior Manager, Customer Experience, Ever - SF
Ever —San Francisco, CA
- $110,000 - $140,000 a year
- Full-time
- 5 years
- Travel
- Senior level
- Health insurance
- Dental insurance
Quick Apply
14d
Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager)
Whole Foods Market —San Francisco, CA
- $22.55 - $36.08 an hour
- 8 hour shift
- Inventory management
- Writing skills
- Mid-level
- Store discount
- Paid time off
Customer Support Lead
Roger Healthcare —San Francisco, CA
- $120,000 - $160,000 a year
- Full-time
- 5 years
- Home Health
- Older adults
- Paid time off
- Vision insurance
Principal Customer Success Manager
Conductor LLC —San Francisco, CA
- $100,000 - $130,000 a year
- Full-time
- Remote
- Analysis skills
- Bachelor's degree
- Travel
Quick Apply
3d
Desk Clerk Program Manager
Tenderloin Housing Clinic, Inc. —San Francisco, CA
- $76,100 a year
- Overtime
- Hospitality
- Current TB test
- English
Quick Apply
Renewal Manager (MT/PT)
Angle Health —San Francisco, CA
- $60,000 - $90,000 a year
- Full-time
- Remote
- 5 years
- Mid-level
- Analysis skills
- Paid parental leave
- AD&D insurance
Customer Success Manager - North America
Flagright —San Francisco, CA
- Full-time
- Bachelor of Science
- English
- Office
Senior Customer Success Manager - Enterprise
Gorgias —San Francisco, CA
- $156,788 - $177,763 a year
- Full-time
- Senior level
- Communication skills
Client Service Manager SF
PalAmerican Security —San Francisco, CA
- $90,000 - $100,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Senior Manager, Customer Success
Crusoe —San Francisco, CA
- $205,000 - $250,000 a year
- Full-time
- 6 years
- Analysis skills
- Mentoring
- Commuter assistance
- Paid parental leave
Quick Apply
Manager II, Escalation Operations
Pinterest —San Francisco, CA
- $120,321 - $247,718 a year
- Remote
- 3 years
- Master's degree
- Bachelor's degree
2d
Oncology Customer Success Manager (West Coast, US)
House Rx —San Francisco, CA
- $145,000 - $185,000 a year
- Remote
- 8 years
- Clinic
- Analysis skills
- Dental insurance
- Paid time off
Quick Apply

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Customer Service Supervisor

Good Stuff Distributor Inc.
South San Francisco, CA

Quick Apply

Job Details

Full-time
$27 - $31 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance
Employee discount

Qualifications

Sales support
Teamwork
Microsoft Outlook
Spreadsheets
Administrative experience
High school diploma or GED
Attention to detail

Full Job Description

Job description:

About Us

Good Stuff is the leading regional distributor for organic, natural, and specialty foods. We are committed to supporting sustainable supply chains and ethical sourcing practices while providing goods to promote a healthy living. As a trusted partner to retailers and food service providers, we pride ourselves on outstanding customer service and a strong team culture. Join us and help bring better food to more people.

Position Summary

We are seeking a friendly, detail-oriented, and highly organized Customer Service Supervisor to join our in-house team. This position plays a vital role in ensuring smooth day-to-day operations, with a focus on customer satisfaction, accurate order entry, and administrative support. In addition to handling customer inquiries directly, this role provides day-to-day guidance to the customer service team, helps coordinate coverage and workflow, and serves as a point of escalation for more complex customer issues.

Key Responsibilities

Team Supervision

Provide day-to-day guidance and support to customer service representatives, helping onboard and train new team members.
Serve as the point of escalation for complex customer issues, including delivery discrepancies and order errors.
Help coordinate scheduling and workload distribution to ensure adequate coverage during business hours.
Monitor team performance and share feedback with management to support continuous improvement.

Customer Service

Serve as a primary point of contact for customer inquiries via phone, email, and in person.
Provide knowledgeable assistance about products, order status, pricing, and availability.
Resolve customer issues with professionalism and a positive attitude.
Build and maintain strong customer relationships to promote loyalty and repeat business.
Process orders, invoices, and credits to customers through clear communication processes.

Order Entry

Accurately enter and process customer orders in the system in a timely manner.
Confirm order details with customers, including product codes, quantities, and delivery instructions.
Coordinate with the warehouse and logistics teams to ensure proper order fulfillment and on-time delivery.
Monitor and follow up on backorders or special requests.

Administrative Support

Assist with filing, data entry, and maintaining internal databases.
Prepare invoices, shipping documents, and customer reports as needed.
Support sales representatives and management with administrative tasks.
Maintain office supplies and organize general office tasks.

Qualifications

High school diploma or equivalent (Associate's degree or higher preferred).
2+ years of customer service or administrative experience, preferably in a distribution, food service, or natural products environment; some experience mentoring or guiding junior staff is a plus.
Strong computer skills, including MS Office or GSuite (Excel, Word, Outlook); experience with order management systems a plus.
Excellent verbal and written communication skills.
High attention to detail and accuracy.
Ability to multitask and prioritize in a fast-paced environment.
Comfortable providing guidance to teammates and helping coordinate day-to-day workflow.
Friendly, professional demeanor with a passion for natural and organic products.
Spanish language proficiency is highly desirable.

What We Offer

Competitive hourly based salary dependent on experience
Health, dental, and vision insurance
Paid time off and holidays
Employee discounts on natural and organic products
A collaborative, mission-driven workplace with room for growth

Job Type: Full-time

Benefits:

401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Work Location: In personJob description:

About Us

Position Summary

Key Responsibilities

Team Supervision

Provide day-to-day guidance and support to customer service representatives, helping onboard and train new team members.
Serve as the point of escalation for complex customer issues, including delivery discrepancies and order errors.
Help coordinate scheduling and workload distribution to ensure adequate coverage during business hours.
Monitor team performance and share feedback with management to support continuous improvement.

Customer Service

Serve as a primary point of contact for customer inquiries via phone, email, and in person.
Provide knowledgeable assistance about products, order status, pricing, and availability.
Resolve customer issues with professionalism and a positive attitude.
Build and maintain strong customer relationships to promote loyalty and repeat business.
Process orders, invoices, and credits to customers through clear communication processes.

Order Entry

Accurately enter and process customer orders in the system in a timely manner.
Confirm order details with customers, including product codes, quantities, and delivery instructions.
Coordinate with the warehouse and logistics teams to ensure proper order fulfillment and on-time delivery.
Monitor and follow up on backorders or special requests.

Administrative Support

Assist with filing, data entry, and maintaining internal databases.
Prepare invoices, shipping documents, and customer reports as needed.
Support sales representatives and management with administrative tasks.
Maintain office supplies and organize general office tasks.

Qualifications

High school diploma or equivalent (Associate's degree or higher preferred).
2+ years of customer service or administrative experience, preferably in a distribution, food service, or natural products environment; some experience mentoring or guiding junior staff is a plus.
Strong computer skills, including MS Office or GSuite (Excel, Word, Outlook); experience with order management systems a plus.
Excellent verbal and written communication skills.
High attention to detail and accuracy.
Ability to multitask and prioritize in a fast-paced environment.
Comfortable providing guidance to teammates and helping coordinate day-to-day workflow.
Friendly, professional demeanor with a passion for natural and organic products.
Spanish language proficiency is highly desirable.

What We Offer

Competitive hourly based salary dependent on experience
Health, dental, and vision insurance
Paid time off and holidays
Employee discounts on natural and organic products
A collaborative, mission-driven workplace with room for growth

Job Type: Full-time

Benefits:

401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Work Location: In person

Pay: $27.00 - $31.00 per hour

Benefits:

401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Parental leave
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer service manager jobs in san francisco, ca

Customer Service Supervisor

Manager, Client Relationship Support - San Mateo, CA

Customer Success Manager

Customer Success Manager

Customer Experience Team Manager

Customer Support Manager

Customer Service & E-Commerce Team Leader (Customer Service, In-Store Shopper Department Manager)

Customer Support Lead

Senior Manager, Customer Experience, Ever - SF

Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager)

Customer Support Lead

Principal Customer Success Manager

Desk Clerk Program Manager

Renewal Manager (MT/PT)

Customer Success Manager - North America

Senior Customer Success Manager - Enterprise

Client Service Manager SF

Senior Manager, Customer Success

Manager II, Escalation Operations

Oncology Customer Success Manager (West Coast, US)

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