Top 3096 Director, solution consulting operations Jobs in San Francisco, Ca

Director, Solution Consulting Operations
Five9 —San Ramon, CA
- $124,100 - $288,600 a year
- Remote
- 5 years
- Bachelor's degree
- Product management
Quick Apply
3d
Director, Procurement Operations
Freshworks —San Mateo, CA
- $235,000 - $290,000 a year
- Full-time
- Hybrid work
- 5 years
- Team management
- Senior level
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11d
Director, Strategy & Operations
Oura —San Francisco, CA
- $200,600 - $236,000 a year
- Hybrid work
- Mentoring
- Senior level
- Communication skills
- Paid holidays
- Health insurance
Senior Director
Gap Inc. —San Francisco, CA
- $236,700 - $319,500 a year
- Full-time
- Mentoring
- Agile
- Senior level
- Store discount
- Employee stock purchase plan
Director, Business Operations
Rippling —San Francisco, CA
- $250,000 - $320,000 a year
- Full-time
- Hybrid work
- Office
- Analysis skills
- Mentoring
Director Technical Operations/ Business Excellence
Abbott Laboratories —Alameda, CA
- $218,700 - $437,300 a year
- Full-time
- Computer Science
- Engineering
- 11+ years
- Health insurance
Director, Marketing Operations
Freshworks —San Mateo, CA
- $220,000 - $270,000 a year
- Full-time
- Hybrid work
- 11+ years
- Analysis skills
- Bachelor's degree
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Senior Director, Account Management
CBRE —Menlo Park, CA
- $300,000 - $326,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Bachelor's degree
- Health insurance
- Dental insurance
Director of Training, Behavioral Health Fellowship
Marin Community Clinics —Novato, CA
- $120,000 - $149,000 a year
- Full-time
- Spanish
- Licensed Clinical Social Worker
- Adults
- Mileage reimbursement
- Paid holidays
Director of Curriculum and Instruction
Star Academy —San Rafael, CA
- $120,000 - $135,000 a year
- Full-time
- Bachelor's degree
- In-person
- Senior level
- Health savings account
- Health insurance
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Director of Rehabilitation (DOR)
Oakland Heights Nursing and Rehabilitation —Oakland, CA
- $135,000 - $165,000 a year
- Full-time
- CPR Certification
- Skilled nursing facility
- OSHA
- Disability insurance
- Health insurance
Quick Apply
Director of Nursing (DON)
San Francisco Health Care and Rehab —San Francisco, CA
- $152,355 - $161,988 a year
- Full-time
- Anatomy knowledge
- Skilled nursing facility
- Management
- Health insurance
- Dental insurance
Quick Apply
Director of Nursing (DON)
San Francisco Health Care and Rehab —San Francisco, CA
- $152,355 - $161,988 a year
- Full-time
- Anatomy knowledge
- Skilled nursing facility
- Management
- Health insurance
- Dental insurance
Quick Apply
Director of Education
Jazzschool —Berkeley, CA
- $80,000 - $90,000 a year
- Full-time
- Word processing
- Master's degree
- Bachelor's degree
- Health insurance
- 401(k)
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Director of Sales / Estimator
HSQ Technology Inc. —Hayward, CA
- $90,000 - $100,000 a year
- Full-time
- Computer science
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
6d
Resident Care Director RN
Sunrise Senior Living —Novato, CA
- $84,032 - $115,960 a year
- Full-time
- Nursing
- RN License
- Recruiting
- Paid holidays
- Health insurance
Quick Apply
5d
Executive Director, CMC QA
Ultragenyx Pharmaceutical —South San Francisco, CA
- $294,100 - $363,300 a year
- Microsoft Word
- Microsoft Excel
- Office
- Gym membership
Clinical Director
Paradigm Treatment Centers —San Rafael, CA
- $150,000 - $160,000 a year
- LMFT
- Licensed Clinical Social Worker
- Residential
- Paid holidays
- Health insurance
Quick Apply
Clinical Director
Family Paths, Inc. —Oakland, CA
- $115,000 - $125,000 a year
- Full-time
- Hybrid work
- Background check
- LMFT
- Spanish
- Continuing education credits
- Health savings account
Quick Apply
9d
Executive Director, CMC QA
Ultragenyx Pharmaceutical —Novato, CA
- $294,100 - $363,300 a year
- Microsoft Word
- Microsoft Excel
- Office
- Gym membership

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Director, Solution Consulting Operations

Five9 -
San Ramon, CA

Quick Apply

Job Details

$124,100 - $288,600 a year
3 days ago

Qualifications

AI-driven automation

Full Job Description

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

We are looking for a Director of Solution Consulting (SC) Operations to lead a small, high-impact team at the intersection of Product, Sales, and the broader SC organization. This is a builder, hands on role. You will define and execute the next-generation vision for how Five9's Solution Consultants access, experience, and demonstrate our platform — modernizing our demo environment, scaling self-service capabilities, and embedding AI-driven automation into how we enable sales.

This role requires equal parts strategic vision and technical credibility. You will work closely with SC leadership, Product, and executive stakeholders to shape roadmap priorities, influence policy, and drive organizational change.

Key Responsibilities

Demo Environment Strategy & Operations

Own the vision, architecture, and roadmap for Five9's SC demo environment — evolving it from a manually managed asset into a modern, self-service platform
Drive the shift toward on-demand, AI-assisted demo experiences that reduce SC prep time, increase consistency, and expand selling capacity
Ensure demo environment reliability, uptime, and full product coverage — including new and emerging capabilities
Partner with Product and Engineering to prioritize demo investments that reflect the current and future product roadmap

New Product Launch Enablement

Lead SC readiness for new product launches — coordinating with Product Management, Product Marketing, and Field Enablement to ensure SCs can confidently demo and articulate new capabilities from day one
Build scalable launch playbooks, demo assets, and knowledge artifacts so enablement compounds over time rather than restarting each cycle
Serve as the SC organization's primary liaison to the Product organization, translating roadmap insights into field-ready collateral and talk tracks
Work with Marketing and Product Managers to influence new product and solution requirements based on SC and customer feedback

SC Team Support & Self-Service

Build self-service tools, resources, and systems that empower SCs to find answers, configure demos, and prepare for deals without relying on SC Ops
Identify and eliminate friction in the SC workflow through automation — including AI-powered content generation, demo scripting assistance, and intelligent knowledge retrieval
Develop and maintain a knowledge management system connecting SC team members to the right product, competitive, and technical content at the right time

Performance, Metrics & Leadership

Collaborate with SC leadership to develop, manage, and deliver relevant team performance metrics that demonstrate SC Ops' business impact
Lead, coach, and develop a small SC Operations team; operate as a player-coach willing to work alongside the team on technical problems
Bring detailed knowledge of Five9's platform and the competitive landscape to continuously identify innovative concepts and promote new ideas
Interact internally and externally with executive-level management; influence policymaking around SC processes, tooling, and enablement standards
Provide direction across functional areas through assessment of intangible variables; identify and evaluate fundamental issues and provide strategic direction

What Success Looks Like

In the first 90 days, you have a clear point of view on the state of the demo environment, gaps in SC enablement, and the highest-leverage opportunities for AI and automation. You've built trust with SC leadership and established strong relationships with Product stakeholders.

By six months, your team has shipped meaningful improvements to the demo environment, launched a self-service capability that reduces dependency on SC Ops, and introduced at least one AI-powered workflow that saves measurable SC time.

At one year, SC Ops is recognized as a strategic asset — not just a support function. New product launches run through a repeatable playbook. SCs spend more time selling and less time preparing. The demo environment is a competitive differentiator.

Key Qualifications

Education: Bachelor's degree or equivalent experience preferred
10+ years of experience in Solution Consulting, Sales Engineering, or a related technical pre-sales discipline
5+ years of people management experience
Contact center industry experience; familiarity with Five9 or direct competitors strongly preferred
Experience designing or managing demo environments, sandbox infrastructure, or pre-sales technical assets
Practical knowledge of AI and automation — you've applied LLMs, AI assistants, or workflow automation to real operational challenges
Outstanding verbal, written, and presentation skills; proven ability to communicate a technical roadmap to a CRO and a system architecture to an engineer
Strong cross-functional instincts — you know how to drive alignment across Product, Marketing, Enablement, and Sales leadership

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.

View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

Quick Apply

Refine Your Search

director, solution consulting operations jobs in san francisco, ca

Director, Solution Consulting Operations

Director, Procurement Operations

Director, Strategy & Operations

Senior Director

Director, Business Operations

Director Technical Operations/ Business Excellence

Director, Marketing Operations

Senior Director, Account Management

Director of Training, Behavioral Health Fellowship

Director of Curriculum and Instruction

Director of Rehabilitation (DOR)

Director of Nursing (DON)

Director of Nursing (DON)

Director of Education

Director of Sales / Estimator

Resident Care Director RN

Executive Director, CMC QA

Clinical Director

Clinical Director

Executive Director, CMC QA

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