Top 379 Front office manager Jobs in San Francisco, Ca

Front Office Manager
Hyatt Regency San Francisco Downtown SOMA —San Francisco, CA
- $75,000 - $85,000 a year
- Full-time
- Mid-level
- Windows
- Hotel
Office Manager
Guild.ai —San Francisco, CA
- $85,000 - $125,000 a year
- Full-time
- Google Workspace
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Front Office Manager
Pyramid Hotel Group —Berkeley, CA
- $80,000 - $85,000 a year
- Weekends as needed
- Mid-level
- Residential
- 3 years
- Health insurance
- Paid time off
7d
Office Manager
ProductBoard —San Francisco, CA
- $40 - $48 an hour
- Part-time
- Google Workspace
- Office
- Administrative experience
Hotel Front Office Manager
La Quinta San Francisco —San Francisco, CA
- $25.50 - $29.50 an hour
- Full-time
- Word processing
- Mid-level
- Windows
Quick Apply
7d
Office Manager
CHAOS Industries —San Francisco, CA
- $100,000 - $130,000 a year
- Mid-level
- Office
- Administrative experience
- Health savings account
- Relocation assistance
Quick Apply
Front Desk Manager
AvalonBay Communities —San Francisco, CA
- $62,500 - $89,500 a year
- Full-time
- Mid-level
- Administrative experience
- High school diploma or GED
- Employee stock purchase plan
- Paid holidays
Director of Front Office
The Jay —San Francisco, CA
- $110,000 - $125,000 a year
- Full-time
- Writing skills
- English
- Hotel
- Disability insurance
- Health insurance
Quick Apply
Assistant Front Office Manager
TR Mission Management LLC —San Francisco, CA
- $72,000 - $76,000 a year
- Weekends as needed
- Mid-level
- Hotel
- Supervising experience
Office & Workplace Lead
Broccoli AI —San Francisco, CA
- $105,000 - $120,000 a year
- Full-time
- Hospitality
- Google Workspace
- Mid-level
5d
Front Office Coordinator
BNBuilders —San Mateo, CA
- $30 - $35 an hour
- Full-time
- Microsoft Outlook
- Construction site
- Office
- Paid parental leave
- Health savings account
Manager, Welcome Center Lobby Reception
GLIDE —San Francisco, CA
- $75,000 - $85,000 a year
- Full-time
- Microsoft Outlook
- 5 years
- Mid-level
Office Coordinator
Fab2 —San Francisco, CA
- $67,000 - $82,000 a year
- Full-time
- Google Workspace
- Office
- Team management
- Commuter assistance
- Paid parental leave
5d
Front Office Manager
WINDSOR CAPITAL GROUP —Walnut Creek, CA
- $75,000 - $78,000 a year
- Full-time
- Hotel
- High school diploma or GED
- Math
Quick Apply
AHD X-Ray Receptionist
Alameda Health System —Alameda, CA
- $34.70 - $43.96 an hour
- Part-time
- Hospital
- Computer literacy
- High school diploma or GED
- Health insurance
15h
Assistant Front Office Manager / Night Audit
The Timbri —San Francisco, CA
- $35 an hour
- Full-time
- Word processing
- Mid-level
- Windows
Workplace Manager
Crusoe —San Francisco, CA
- $130,000 - $160,000 a year
- Full-time
- 5 years
- Office
- Front desk
- Commuter assistance
- Paid parental leave
Quick Apply
Reservations Agent
Handlery Hotels, Inc. —San Francisco, CA
- From $31.84 an hour
- Full-time
- Background check
- Hospitality
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Executive Assistant, CFO & CEO
Apollo.io —San Francisco, CA
- $138,200 - $198,700 a year
- Hybrid work
- Google Workspace
- 7 years
- Office
- Health savings account
- AD&D insurance
Store Leader (Store Manager)
Activate Games —San Francisco, CA
- $70,000 - $80,000 a year
- Extended hours
- Merchandising
- Mid-level
- Ability to lift 50 pounds
- Health insurance
- Dental insurance

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Front Office Manager

Hyatt Regency San Francisco Downtown SOMA -
San Francisco, CA

Apply Now

Job Details

Full-time
$75,000 - $85,000 a year

Qualifications

Computer operation
Confidential information handling
Employee relationship building
Managing hospitality teams
Windows
Supervising experience
Team management
Data interpretation
Productivity software

Full Job Description

Compensation Type: Yearly Highgate Hotels:

Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. www.highgate.com.

Location:

Hyatt Regency San Francisco Downtown SOMA is an artful blend of chic design and exemplary service. The hotel is conveniently located in the South of Market district and is within walking distance to premier Union Square shops and designer boutiques, trendy SOMA dining and lounge hot spots, the Powell Street Cable Car Terminal and Market Street Vintage Trolley Car line. Explore the Artisan shops at the Ferry Building and experience local favorite's in Chinatown, Fisherman's Wharf. Mission District and North Beach. This modern, ultra-chic hotel has 686 guestrooms.

Overview:

The Front Office Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.

Responsibilities:

Respond to all guests’ requests, problems, complaints and/or accidents presented at the Front Desk or through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction.
Motivate, coach, counsel and discipline all Guest Services personnel according to Highgate Hotel S.O.P.'s.
Carry a cell phone at all times.
Prepare and conduct all Guest Services interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s.
Develop employee morale and ensure training of Guest Services personnel.
Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily, i.e. flash report, allowances, etc.
Attend daily and monthly Rooms Merchandizing meetings.
Participate in required M.O.D. program as scheduled
Review Guest Services staff's worked hours for payroll compilation and submit to Accounting on a timely basis
Prepare employee Schedule according to business forecast, payroll budget guidelines and productivity requirements.
Ensure that no-show revenue is maximized through consistent and accurate billing.
Maintain Highgate Hotel S.O.P.'s regarding Purchase Orders, vouchering of invoices and checkbook accounting.
Ensure that Wage Progress, Productivity and the Ten Day Forecast are completed on a timely basis according to Highgate Hotel S.O.P.'s.
Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments.
Work closely with Accounting on follow-up items, i.e., returned checks, rejected credit cards, employee discrepancies, etc.
Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple programming.
Monitor proper operation of the P.B.X. console and ensure that employees maintain Highgate Hotel S.O.P.'s in its use.
Ensure staff greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel S.O.P.'s.
Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms.
Ensure sign off of all Service Standards by Position for Guest Services staff.
Assist in preparation of revenue and occupancy forecasting.
Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner.
Must maintain constant communication with Housekeeping, Reservations and the Credit Manager..
Coordinate all aspects of the ongoing implementation of the Highgate Hotel philosophy of service.
Ensure correct and accurate cash handling at the Front Desk.
Follow and enforce all Highgate Hotel credit policies.
Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees.
Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards.
Establish and maintain key control system.
Ensure participation within department for monthly Highgate Hotel team meeting.
Focus the Guest Services Department on their role in contributing to the Guest Service and audit scores.
Monitor all V.I.P.'s, special guests and requests.
Maintain required pars of all front office and stationary supplies.
Review daily Front Office work and activity reports generated by Night Audit.
Review Front Office log book and Guest Request log on a daily basis.

Qualifications:

At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience.
Supervisory experience required.
The ability to demonstrate exceptional Customer Service Skills.
Must be proficient in Windows and Microsoft Office.
Able to work long hours as sometimes required.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Participate in M.O.D. coverage as required.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which include wearing nametags.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to maintain confidentiality of information.
Perform other duties as requested by management.

Apply Now

Refine Your Search

front office manager jobs in san francisco, ca

Front Office Manager

Office Manager

Front Office Manager

Office Manager

Hotel Front Office Manager

Office Manager

Front Desk Manager

Director of Front Office

Assistant Front Office Manager

Office & Workplace Lead

Front Office Coordinator

Manager, Welcome Center Lobby Reception

Office Coordinator

Front Office Manager

AHD X-Ray Receptionist

Assistant Front Office Manager / Night Audit

Workplace Manager

Reservations Agent

Executive Assistant, CFO & CEO

Store Leader (Store Manager)

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