Top 7207 Market manager Jobs in San Francisco, Ca

Director of Customer Experience
Nevergreen Pools —San Francisco Bay Area, CA
- $120,000 - $150,000 a year
- Full-time
- CRM software
- Background check
- Customer service
- Paid holidays
- Health insurance
Quick Apply
Retail District Manager
Goodwill of the San Francisco Bay —South San Francisco, CA
- $120,000 - $130,000 a year
- Email
- Background check
- English
- 3 years
- Commuter assistance
- Health insurance
Manager, Mid-Market Sales
Block —San Francisco, CA
- $164,300 - $253,200 a year
- Full-time
- Remote
- 6 years
- Mid-level
- Recruiting
- Paid parental leave
- Health savings account
Quick Apply
District Manager
Banana Republic —San Francisco, CA
- $91,100 - $123,000 a year
- Weekends as needed
- Management
- Merchandising
- Travel
- Store discount
- Employee stock purchase plan
4d
Account Manager | Mid-Market
Ramp —San Francisco, CA
- $154,200 - $240,000 a year
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Home Health
- Travel reimbursement
- AD&D insurance
General Manager
Hotel Zephyr - Fisherman's Wharf —San Francisco, CA
- $180,000 - $220,000 a year
- Full-time
- Background check
- Pass drug screening
- 3 years
- Health insurance
- Dental insurance
6d
Research Operations Manager, Market Intelligence
Google —San Francisco, CA
- $111,000 - $160,000 a year
- Full-time
- 5 years
- Office
- SQL
14d
Workplace Experience Manager
Render —San Francisco, CA
- $115,000 - $200,000 a year
- Full-time
- Google Workspace
- Office
- 3 years
- Commuter assistance
- Paid parental leave
Product Manager, Driver Earnings
Lyft —San Francisco, CA
- $128,000 - $160,000 a year
- Hybrid work
- Mid-level
- Office
- Analysis skills
- Commuter assistance
- Paid parental leave
Web Product Manager
Anthropic —San Francisco, CA
- $305,000 - $385,000 a year
- Hybrid work
- Office
- Presentation skills
- Bachelor's degree
- Parental leave
- Flexible schedule
Manager, Mid-Market Sales
Block, Inc. —San Francisco Bay Area, CA
- $164,300 - $253,200 a year
- Full-time
- Remote
- 6 years
- Mid-level
- Recruiting
- Paid parental leave
- Health savings account
People Operations Coordinator
Render —San Francisco, CA
- $100,000 - $150,000 a year
- Full-time
- Hybrid work
- Writing skills
- Mid-level
- Office
- Commuter assistance
- Paid parental leave
Product Manager
Lance —San Francisco, CA
- $200,000 - $260,000 a year
- Full-time
- Computer Science
- Mid-level
- Office
Quick Apply
Social Media Manager (Contract)
Sony Interactive Entertainment —San Mateo, CA
- $74.36 - $111.58 an hour
- Contract
- 5 years
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
Associate Customer Relationship Manager
TriNet —San Francisco, CA
- $63,600 - $128,750 a year
- Full-time
- Microsoft Excel
- Sales
- Mid-level
- Employee stock purchase plan
- Disability insurance
Manager, Real Estate
Gap Inc. —San Francisco, CA
- $103,400 - $150,500 a year
- Full-time
- 3 years
- Bachelor's degree
- Continuous improvement
- Store discount
- Employee stock purchase plan
SEO Manager
Givebutter —San Francisco, CA
- $95,000 - $110,000 a year
- Full-time
- Remote
- 5 years
- Mid-level
- Analysis skills
- Paid parental leave
- Health savings account
13d
Store Manager
T&T Supermarket —San Francisco, CA
- $104,500 - $146,500 a year
- Full-time
- Microsoft Excel
- Merchandising
- English
- Paid training
- AD&D insurance
Manager, Learning & Development
Zoox —Foster City, CA
- $184,000 - $221,000 a year
- Email
- Hybrid work
- 6 years
- Continuous improvement
- Senior level
- Disability insurance
- Health insurance
Quick Apply
Manager, Executive Assistant
Asana —San Francisco, CA
- $190,000 - $223,000 a year
- Full-time
- Hybrid work
- Google Workspace
- Office
- 8 years
- Work from home
- Retirement plan
Quick Apply

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Director of Customer Experience

Nevergreen Pools
San Francisco Bay Area, CA

Quick Apply

Job Details

Full-time
$120,000 - $150,000 a year

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Employee discount
Opportunities for advancement
Life insurance
Referral program
Retirement plan

Qualifications

CRM software
Managerial strategic planning
Strategic management
Managing logistics operations teams
Customer service
Transportation management
Bachelor's degree
Technology management
Continuous integration
Managing finance teams
Business Administration
CRM system proficiency
Process management
Technical Proficiency
Data analytics technologies
Senior leadership

Full Job Description

Director of Customer Experience

Location: Manteca, CA

Reports to: VP of Operations

Exempt role: $120,000 - $150,000 total compensation (base and bonus opportunities)

Job Summary

The Director of Customer Experience is a high-impact leadership role responsible for consolidating and streamlining fragmented operations across Customer Service, Fleet & Logistics, and Finance (AP/AR). Your mission is to eliminate silos, standardize workflows, and implement scalable technology to drive enterprise-wide efficiency and cost savings. Nevergreen Pools is a premier pool service and repair company dedicated to keeping our customers' pools pristine and their equipment running smoothly. We pride ourselves on top-tier service, rapid response times, and a highly skilled team of field technicians and operations managers.

Key Responsibilities

1. Operational Strategy & Integration

Design and execute a roadmap to centralize administrative and operational functions across multiple branches or departments.

Standardize SOPs (Standard Operating Procedures) to ensure a "one company" approach to service and logistics.

Identify and eliminate redundant processes to reduce overhead and improve speed-to-market.

2. Fleet & Logistics Oversight

Partner with the Fleet Manager to optimize route planning, fuel management, and vehicle procurement.

Centralize logistics data to improve tracking, delivery times, and maintenance scheduling.

Leverage telematics and logistics software to provide real-time visibility into the supply chain.

3. Financial Systems (AP/AR) Management

Transition distributed billing and payment functions into a centralized Shared Services model.

Oversee the accuracy of Accounts Payable and Receivable, ensuring streamlined cash flow and vendor management.

Implement automated invoicing and collections tools to reduce manual errors and Days Sales Outstanding (DSO).

4. Customer Experience Excellence

Unify customer service touchpoints into a centralized hub to ensure consistent brand messaging.

Utilize CRM data to identify trends and improve the overall customer lifecycle.

Establish KPIs for response times, resolution rates, and customer satisfaction.

5. Technology & Change Management

Lead the "people" side of change, mentoring staff through transitions and fostering a culture of continuous improvement.

Required Qualifications

Experience: 7–10+ years in operations management, ideally with experience in "Shared Services" or departmental centralization.
Education: Bachelor’s degree in Business Administration, Supply Chain Management, or Finance preferred.
Technical Skills: Proficiency with ERP systems (e.g., NetSuite, SAP), CRM software, and advanced data analytics.
Leadership: Proven track record of managing diverse teams across logistics, finance, and service sectors.
Strategic Mindset: Ability to see the "big picture" while maintaining a rigorous eye for process detail.
Background check which includes clean MVR
This is a full-time, in-office position. This position will required to travel within CA & AZ 20% of the time.

Benefits and Perks:

A company smartphone will be provided for all business communications. Health benefits start the 1st of the month following 60 days of employment. 401k starts the 1st of the month following 90 days of employment. Paid Time Off and Holidays. Fun and collaborative environment with proven career growth opportunities.

Nevergreen Pools is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and providing equal employment opportunities to all applicants and employees. Employment decisions are made without regard to race (including traits associated with race, such as hair texture and protective hairstyles), religious creed, color, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, reproductive health decision-making, military or veteran status, or any other characteristic protected by applicable federal, California, or local law. Nevergreen Pools provides reasonable accommodations to qualified individuals with disabilities and to applicants with disabilities throughout the hiring process, consistent with applicable law. If you require an accommodation to participate in the application or interview process, please contact Human Resources.

Pay: $120,000.00 - $150,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible spending account
Health insurance
Life insurance
Paid time off
Referral program
Retirement plan
Vision insurance

Education:

Bachelor's (Preferred)

Experience:

Customer service: 5 years (Preferred)
Continuous integration: 2 years (Preferred)
Senior level leadership: 3 years (Required)
Operations Management: 3 years (Required)
CRM software: 3 years (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

market manager jobs in san francisco, ca

Director of Customer Experience

Retail District Manager

Manager, Mid-Market Sales

District Manager

Account Manager | Mid-Market

General Manager

Research Operations Manager, Market Intelligence

Workplace Experience Manager

Product Manager, Driver Earnings

Web Product Manager

Manager, Mid-Market Sales

People Operations Coordinator

Product Manager

Social Media Manager (Contract)

Associate Customer Relationship Manager

Manager, Real Estate

SEO Manager

Store Manager

Manager, Learning & Development

Manager, Executive Assistant

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