Top 1588 Patient services lead Jobs in San Francisco, Ca

Clinic Administrative and Compliance Manager - Health Access Point
Rafiki Coalition —San Francisco, CA
- $85,000 - $95,000 a year
- Weekends as needed
- Clinic experience
- Mid-level
- 3 years
13d
Epic Applications Lead – Patient Access and Experience
Delta Dental —Oakland, CA
- $107,444 - $232,795 a year
- Full-time
- Hybrid work
- Background check
- Management
- US work authorization
- Paid holidays
- Health insurance
Patient Navigator Lead, QI Specialist
University of California San Francisco —San Francisco, CA
- Microsoft Excel
- Microsoft Outlook
- PMP
5d
Health Worker 3 (2587) - Multiple Departments Citywide
City and County of San Francisco —San Francisco, CA
- $81,536 - $99,034 a year
- Weekends as needed
- Heavy lifting
- Hospital
- Writing skills
- Continuing education credits
Health Worker 4 (2588) - Multiple Departments Citywide
City and County of San Francisco —San Francisco, CA
- $95,186 - $115,804 a year
- Weekends as needed
- Heavy lifting
- Hospital
- Writing skills
- Continuing education credits
Lead Care Manager 1
On Lok —San Francisco, CA
- $40.26 - $53.68 an hour
- Full-time
- Computer literacy
- Adults
- HIPAA
- Commuter assistance
- AD&D insurance
Quick Apply
Health Worker 3 (2587) - Multiple Departments Citywide -H00196
San Francisco Department of Public Health —San Francisco, CA
- $83,174 - $101,010 a year
- Weekends as needed
- Management
- Heavy lifting
- Hospital
- Continuing education credits
ECM Data Coordinator
San Francisco Community Health Center —San Francisco, CA
- $35 - $40 an hour
- Full-time
- Bilingual
- HIPAA
- Mid-level
Quick Apply
Cancer Team Lead
University of California San Francisco —San Francisco, CA
- Mid-level
- 3 years
- Analysis skills
Lead Operations Clerk
University of California San Francisco —San Francisco, CA
- Full-time
- Microsoft Word
- Management
- English
Lead Parking Representative
University of California San Francisco —San Francisco, CA
- Overtime
- Management
- Basic math
- Mid-level
Hospital Support Services Administrator
Zuckerberg San Francisco General Hospital —San Francisco, CA
- $200,538 - $255,996 a year
- Full-time
- Hospital
- Master's degree
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply
Clinical Research Coordinator
University of California San Francisco —San Francisco, CA
- Writing skills
- HIPAA
- High school diploma or GED
Quality Improvement (QI) Specialist
University of California San Francisco —San Francisco, CA
- Nursing
- Microsoft Excel
- Mid-level
3d
POPULATION HEALTH MANAGER
NORTH EAST MEDICAL SERVICES —Burlingame, CA
- $112,247.20 - $128,752.00 a year
- Full-time
- Nursing
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Patient Care Coordinator Wellness Clinic
San Francisco Community Health Center —San Francisco, CA
- $30 - $34 an hour
- Full-time
- Background check
- Spanish
- Computer literacy
- Paid holidays
- Disability insurance
Quick Apply
Medical Record Technician (2112) – Department of Public Health - H00188
City and County of San Francisco —San Francisco, CA
- Online Application
- Management
- Research
- Mid-level
- Continuing education credits
PROGRAM DIR - OUTPATIENT SERVICES
Foundations San Francisco —San Francisco, CA
- $120,000 - $150,000 a year
- Full-time
- LMFT
- CPR Certification
- Addiction Medicine
- Health insurance
- Dental insurance
Supervisor of Family Visitation
University of California San Francisco —San Francisco, CA
- Weekends as needed
- Hospital
- Computer literacy
- Mid-level
Quality Assurance Lead
CareDx, Inc. —Brisbane, CA
- $112,000 - $140,000 a year
- Full-time
- Bachelor of Science
- Bachelor's degree
- Training & development
- Commuter assistance
- Employee stock purchase plan

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Clinic Administrative and Compliance Manager - Health Access Point

Rafiki Coalition
San Francisco, CA

Apply Now

Job Details

Full-time
$85,000 - $95,000 a year
13 days ago

Qualifications

Biological safety protocols
Laboratory safety
Safety regulations
Regulatory compliance
Clinic experience
Healthcare infection prevention and control expertise
Administrative experience
Employee health (regulatory compliance standards)
Implementation of OSHA safety standards
Clinical confidentiality policies
Patient safety compliance management

Full Job Description

Company Description:

Rafiki Coalition for Health and Wellness is a San Francisco-based nonprofit dedicated to eliminating health inequities and improving the lives of Black, African American, and marginalized communities in the Bay Area. For over 35 years, we have provided a safe, welcoming space where health, healing, and hope come together. We offer a holistic range of services, including free and low-cost health screenings, HIV prevention and care, mental health counseling, housing and economic support, fitness classes, and nutrition programs. Guided by a belief that wellness is more than the absence of illness, we embrace a whole-person approach that honors the cultural, social, and emotional needs of our community.

At Rafiki, we are more than a service provider. We are a trusted partner, advocate, and resource. Our work is rooted in compassion, cultural humility, and a commitment to social justice. Every day, our team stands with our community to dismantle barriers, amplify voices, and create pathways to health and opportunity.

If you're looking to join a mission-driven organization where your work directly empowers individuals and strengthens communities, Rafiki Coalition is the place to make a meaningful impact

Job Description:

The Clinic Manager for the Health Access Point (HAP) Program is responsible for the day-to-day administrative, operational, and compliance oversight of the HAP clinic. This role ensures that clinic operations run smoothly, services are delivered in alignment with program goals, and staff are supported to provide high-quality, culturally responsive care. The Clinic Manager serves as a key liaison between clinical staff, operations, and leadership.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Clinic Operations

Oversee daily clinic operations, including scheduling, patient flow, space utilization, and coordination of services
Ensure clinic policies, procedures, and workflows are implemented consistently and effectively
Identify operational gaps and recommend improvements to enhance efficiency, quality, and patient experience
Oversee operational workflows for specimen collection services, including finger-stick testing, oral swabs, and other point-of-care screening procedures
Ensure appropriate space setup, privacy, infection control standards, and patient flow for specimen collection activities
Coordinate supply management for testing materials, sharps containers, biohazard disposal, PPE, and related equipment

Program & Administrative Management

Support implementation and ongoing administration of the HAP Program in alignment with organizational goals and grant or funding requirements, if applicable
Maintain accurate program documentation, reports, and records
Coordinate with leadership on program planning, timelines, and deliverables

Staff Coordination & Supervision

Supervise and support clinic administrative staff and, where applicable, non-licensed program staff
Assist with onboarding, training, scheduling, and performance support for clinic team members
Foster a collaborative, respectful, and mission-aligned clinic culture
Monitor proper labeling, storage, transport, and chain-of-custody procedures for specimens in accordance with regulatory and laboratory requirements

Compliance & Risk Management

Ensure compliance with OSHA Bloodborne Pathogens Standard (29 CFR 1910.1030), federal, state, and local laws and regulations, including California health, privacy, and workplace requirements
Support and maintain adherence to confidentiality, documentation, and record-keeping standards
Serve as a point of contact for operational issues related to audits, inspections, or compliance reviews
Monitor proper handling, labeling, storage, and disposal of biohazous waste and sharps in accordance with state and local requirements

Client & Community Engagement

Support a welcoming, trauma-informed, and culturally responsive clinic environment
Address client concerns or operational issues in collaboration with clinical leadership
Coordinate with internal departments and external partners as needed to support service delivery

Financial & Resource Oversight

Assist with budget tracking, purchasing, and resource allocation for clinic operations
Monitor supplies, equipment, and facility needs to ensure continuity of services

Requirements:

REQUIRED

Bachelor's degree in health administration, public health, social services, business administration, or a related field, or equivalent experience
Minimum of 3-5 years of experience in clinic, healthcare, or human services operations
Demonstrated experience in administrative and operational management
Strong organizational, communication, and problem-solving skills
Knowledge of confidentiality, privacy, and compliance standards applicable to healthcare or behavioral health setting
Knowledge of OSHA Bloodborne Pathogens Standard and infection prevention protocols
Experience overseeing clinical safety compliance in a healthcare or community clinic setting

Preferred

Experience working in community-based, behavioral health, or integrated care settings
Supervisory or team-lead experience
Familiarity with grant-funded or program-based services
Experience working in culturally diverse and mission-driven organizations

Additional Information:

This position is 100% onsite and may require some weekend work.

Work Environment & Physical Requirements

May work in environments where exposure to blood, bodily fluids, or other potentially infectious materials (OPIM) is possible
Must follow universal precautions and use appropriate personal protective equipment
Ability to respond to clinical safety incidents in accordance with established protocols

Application Instructions:

Please provide:

An Updated Resume
Cover Letter describing:
- Your experience managing clinic operations in regulated healthcare settings, including oversight of specimen collection or biohazard-related workflows,
- How you ensure safety, compliance, and operational efficiency.
- And, briefly explain why Rafiki Coalition's mission and community-centered approach align with your professional values.

Compensation details: 85000-95000 Yearly Salary

PIb19b088c3066-25404-40681289

Apply Now

Refine Your Search

patient services lead jobs in san francisco, ca

Clinic Administrative and Compliance Manager - Health Access Point

Epic Applications Lead – Patient Access and Experience

Patient Navigator Lead, QI Specialist

Health Worker 3 (2587) - Multiple Departments Citywide

Health Worker 4 (2588) - Multiple Departments Citywide

Lead Care Manager 1

Health Worker 3 (2587) - Multiple Departments Citywide -H00196

ECM Data Coordinator

Cancer Team Lead

Lead Operations Clerk

Lead Parking Representative

Hospital Support Services Administrator

Clinical Research Coordinator

Quality Improvement (QI) Specialist

POPULATION HEALTH MANAGER

Patient Care Coordinator Wellness Clinic

Medical Record Technician (2112) – Department of Public Health - H00188

PROGRAM DIR - OUTPATIENT SERVICES

Supervisor of Family Visitation

Quality Assurance Lead

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