Top 621 Service desk lead Jobs in San Francisco, Ca

Guest Service Agent
Kimpton Hotels & Restaurants —San Francisco, CA
- $31.84 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
Quick Apply
14d
Lead Desk Clerk - 1064 Mission Street Apartments
The John Stewart Company —San Francisco, CA
- $24 - $26 an hour
- Full-time
- Experience working with individuals with disabilities
- English
- Mid-level
- Commuter assistance
- AD&D insurance
Guest Service Representative
Hotel Emblem —San Francisco, CA
- $29 - $31 an hour
- Part-time
- Hotel
- High school diploma or GED
- 1 year
- 401(k)
Quick Apply
Workplace Experience Manager
Render —San Francisco, CA
- $115,000 - $200,000 a year
- Full-time
- Google Workspace
- Office
- 3 years
- Commuter assistance
- Paid parental leave
Lead Operations Clerk
University of California San Francisco —San Francisco, CA
- Full-time
- Microsoft Word
- Management
- English
Office & Front Desk Coordinator
SPS North America —San Francisco, CA
- $35 - $38 an hour
- Ability to walk for extended periods
- Office
- High school diploma or GED
- Health savings account
- Disability insurance
2d
Front Desk (Lead)
The Pilates School SF —San Francisco, CA
- $19.18 - $27.00 an hour
- Part-time
- Google Workspace
- Mid-level
- 1 year
- Health insurance
- Paid time off
Quick Apply
Front Desk Clerk
YULING ACUPUNCTURE PROFESSIONAL CORPORATION —San Francisco, CA
- $20 - $25 an hour
- Part-time
- English
- Administrative experience
- High school diploma or GED
Quick Apply
11d
Global Workplace Experience Lead
FluidStack —San Francisco, CA
- $140,000 - $205,000 a year
- 8 hour shift
- Hospitality
- Office
- Fair chance
- Dental insurance
- Paid time off
Lead Service Coordinator
SATELLITE AFFORDABLE HOUSING ASSOCIATES —Berkeley, CA
- $34.86 - $38.46 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Commuter assistance
- Paid holidays
Quick Apply
Assistant Front Office Manager| Full Benefits Included
Grand Hyatt at SFO —San Francisco, CA
- $66,000 - $76,000 a year
- Weekends as needed
- Mid-level
- Hotel
- Supervising experience
- Employee stock purchase plan
- Health insurance
Eligibility Coordinator
LA FAMILIA —Hayward, CA
- $30.77 - $35.90 an hour
- Full-time
- Hybrid work
- Spanish
- Google Workspace
- Ability to walk for extended periods
- Paid holidays
- Health insurance
Quick Apply
Service Desk Technician L2
Milestone Technologies, Inc. —San Francisco, CA
- $38 - $41 an hour
- Monday to Friday
- Google Workspace
- Mid-level
- Continuous improvement
Senior Administrative Assistant
Carmel Partners Management, LLC —San Francisco, CA
- $105,000 - $115,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
Client Service Representative - San Francisco, CA
Polk Street Animal Hospital —San Francisco, CA
- $20 - $28 an hour
- Full-time
- Organizational skills
- In-person
- Leadership
- Paid parental leave
- Paid holidays
Reception & Administrative Coordinator
Asian Law Caucus —San Francisco, CA
- $68,249 - $89,049 a year
- Weekends as needed
- Writing skills
- Mid-level
- Administrative experience
- Paid holidays
- Disability insurance
Quick Apply
Assistant Front Office Manager
AccorHotel —San Francisco, CA
- $86,900 - $104,200 a year
- Weekends as needed
- Mid-level
- US work authorization
- Leadership
Quick Apply
Executive Assistant
Gardens of Golden Gate Park —San Francisco, CA
- $39.50 - $44.50 an hour
- Weekends as needed
- Microsoft Outlook
- 5 years
- Mid-level
Manager - Provider Enrollment
Children's Council of San Francisco —San Francisco, CA
- $98,000 - $102,000 a year
- Full-time
- Hybrid work
- Background check
- Spanish
- Management
- Commuter assistance
- Health savings account
Quick Apply
Community Associate, San Francisco
WeWork —San Francisco, CA
- $24 - $26 an hour
- Full-time
- Sales
- Inventory management
- Computer literacy
- Paid parental leave
- AD&D insurance

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Guest Service Agent

Kimpton Hotels & Restaurants -
San Francisco, CA

Quick Apply

Job Details

$31.84 an hour
14 days ago

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Why We're Here

We believe heartfelt, human connections make people's lives better. Especially the people who work here.

Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.

Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.

How We're Different

Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.

It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.

That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.

It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.

What You'll Do

The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return!

Some of your responsibilities include:

Review arrivals noting special requests, blocking rooms as needed.
Check in and out hotel guests in a confident, professional and friendly manner.
Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information.
Complete all items on appropriate (AM, PM, Overnight) checklist by end of shift.
Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests.
Follow established key control policy.
Ensure proper credit policies are followed.
Submit all lost & found articles accompanied by a completed lost & found report.
Familiar with all fire and emergency procedures.
Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty.
Verify credit limit report.
Monitor room availability throughout the day.
Review daily the selling status of the hotel using yield management system.
Attend department meeting once a month.
Able to communicate via telephone and/or radio with other departments: Reservations, Sales, Housekeeping, Bell Staff, and Valet.

What You Bring

High school diploma or general education degree (GED) required.
Previous experience in a Front Desk or customer-facing role is preferred.
Knowledgeable of the immediate area, services, attractions, and events.
Flexible schedule, able to work evenings, overnights, weekends, and holidays.
Work well under pressure, dealing with many arrivals and departures within a short period of time.
Familiar with hotel systems and operations, and the ability to enter in information accurately.

Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.

Be Yourself. Lead Yourself. Make it Count.

Compensation: 31.84
Additional Details : The salary for this position is $31.84 per hour. *The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. * No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

Quick Apply

Refine Your Search

service desk lead jobs in san francisco, ca

Guest Service Agent

Lead Desk Clerk - 1064 Mission Street Apartments

Guest Service Representative

Workplace Experience Manager

Lead Operations Clerk

Office & Front Desk Coordinator

Front Desk (Lead)

Front Desk Clerk

Global Workplace Experience Lead

Lead Service Coordinator

Assistant Front Office Manager| Full Benefits Included

Eligibility Coordinator

Service Desk Technician L2

Senior Administrative Assistant

Client Service Representative - San Francisco, CA

Reception & Administrative Coordinator

Assistant Front Office Manager

Executive Assistant

Manager - Provider Enrollment

Community Associate, San Francisco

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