Top 36 Entry level technical support Jobs in San Francisco Ca

Desktop Support Technician
Ovation Workplace Services —South San Francisco, CA
- $35,000 - $50,000 a year
- Weekends as needed
- Background check
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
10d
IT Support Specialist
Tech Hospitality Inc. —San Francisco, CA
- From $55,000 a year
- 8 hour shift
- Background check
- Office
- Windows
- Paid training
- Health insurance
Quick Apply
Associate Technical Support Specialist
Milestone Technologies, Inc. —San Francisco, CA
- $27.31 - $28.65 an hour
- Windows
- In-person
- Communication skills
2d
Business Technical Support Analyst
University of California San Francisco —San Francisco, CA
- Full-time
- Computer Science
- Bachelor of Science
- Mid-level
IT Desktop Support
Axiom Technologies —San Francisco, CA
- Part-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
User Support Specialist I
California College of the Arts —San Francisco, CA
- $27.59 an hour
- Email
- Background check
- Computer Science
- Office
- Health insurance
Customer Support
Candid Health —San Francisco, CA
- $70,000 a year
- Full-time
- Hybrid work
- 1 year
- Communication skills
- Entry level
- Health insurance
Customer Support Generalist
Tavrn.ai —San Francisco, CA
- $60,000 - $90,000 a year
- Full-time
- Hybrid work
- HIPAA
- Mid-level
- Communication skills
1d
Help Desk Technician I
Willdan —San Francisco, CA
- $30 - $35 an hour
- Hybrid work
- Office
- Windows
- Microsoft Office
Quick Apply
Technical Support Engineer
Dell International Services —San Mateo, CA
- From $90,000 a year
- Bachelor's degree
- Computer networking
- Communication skills
Quick Apply
Systems Technician
Integris —San Francisco, CA
- Full-time
- Hybrid work
- 1 year
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Product Support Engineer
Pylon —San Francisco, CA
- $100,000 - $150,000 a year
- Full-time
- Mid-level
- Office
- 1 year
- Commuter assistance
- Health insurance
IT Consultant (IT Help Desk Consultant)
Jones IT —San Francisco, CA
- $70,304 - $72,804 a year
- Full-time
- Mid-level
- Fair chance
- 1 year
- Commuter assistance
Quick Apply
IT Support Engineer (Hybrid - San Rafael)
Xantrion —San Rafael, CA
- $60,000 - $70,000 a year
- Full-time
- Background check
- Computer literacy
- No experience needed
- Paid training
- Health insurance
Quick Apply
Program Success Associate (Canadian French/ English Bilingual - East Coast)
Tuition.io, Inc. —California
- $21.64 - $26.44 an hour
- Overtime
- Remote
- Background check
- Google Workspace
- Salesforce
- Health savings account
- Health insurance
Quick Apply
In-Home Sales & Tech Support (Full-Time)
Asurion Insurance Services —San Francisco, CA
- $26.70 an hour
- Weekends as needed
- Office
- Residential
- Driver's License
- Paid training
- Mileage reimbursement
8d
Program Success Associate (Canadian French/ English Bilingual - West Coast)
Tuition.io, Inc. —California
- $21.64 - $26.44 an hour
- Overtime
- Remote
- Background check
- Google Workspace
- Salesforce
- Health savings account
- Health insurance
Quick Apply
Program Success Associate (West Coast Only)
Tuition.io, Inc. —California
- $21.64 - $26.44 an hour
- Overtime
- Remote
- Background check
- Spanish
- Google Workspace
- Health savings account
- Health insurance
Quick Apply
In-Home Sales & Tech Support (Part Time)
Asurion Insurance Services —San Francisco, CA
- $28.70 an hour
- 12 hour shift
- Office
- Residential
- Driver's License
- Paid training
- Mileage reimbursement
8d
Customer Support Specialist
Rogo —San Francisco, CA
- Full-time
- 1 year
- Communication skills
- Entry level
3d

I want to receive the latest job alert for entry level technical support in san francisco ca

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

entry level technical support jobs near san francisco ca

Technical Support Specialist jobs in San Francisco, CA

IT Analyst jobs in San Francisco, CA

Program Associate jobs in California

Product Support jobs in San Francisco, CA

Support Specialist jobs in San Francisco, CA

Technical Support Analyst jobs in San Francisco, CA

IT Support jobs in San Francisco, CA

IT Support Specialist jobs in San Francisco, CA

Security Engineer jobs in California

Helpdesk Technician jobs in San Francisco, CA

Desktop Support Technician jobs in South San Francisco, CA

Technical Writer jobs in San Diego, CA

Child Development Specialist jobs in San Diego, CA

Technical Support Specialist jobs in South Bend, IN

Technical Support Specialist jobs in Weston, FL

Technical Support Specialist jobs in Charlotte, NC

Technical Support Remote jobs in Washington State

Technical Support Specialist jobs in Washington, DC

Remote Intake Specialist jobs in Los Angeles, CA

It Analyst jobs in Topeka, KS

Desktop Support Technician

Ovation Workplace Services -
South San Francisco, CA

Quick Apply

Job Details

Full-time
$35,000 - $50,000 a year
10 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Endpoint Security
Desktop support
MacOS Server
Computer Science
Smartphone (troubleshooting support)
IT user and group management
GPO
Laptop (troubleshooting support)
Incident management software
iOS
Encryption
Windows
User training (technical support)
Internal employee customer service
Productivity software support
Desktop (troubleshooting support)
Computer management
Customer support ticket management
macOS administration
Mobile device management
Productivity software
Associate's degree
Active Directory
Ticketing system technical support
Information Technology

Full Job Description

POSITION DESCRIPTION

Desktop Support Technician

Department: Information Technology | FLSA Classification: Non-Exempt | Employment Type: Full-Time

POSITION SUMMARY

The Desktop Support Technician delivers first- and second-level technical support across local and remote environments. Responsibilities include hardware and software troubleshooting, incident documentation in the IT ticketing system, and resolution of issues involving operating systems, enterprise applications, and peripheral equipment. This role requires proactive communication with end users and timely escalation to maintain SLAs and operational consistency across all shifts.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Primary duties are listed below. This list is illustrative, not exhaustive; additional duties may be assigned as business needs require.

Deliver first- and second-level technical support to end users for hardware, software, and application issues via phone, remote access tools, and on-site assistance.

Log, track, and maintain accurate documentation for all reported incidents and service requests within the designated IT ticketing system.

Install, configure, upgrade, and troubleshoot supported Windows operating systems (currently Windows 10 and Windows 11) and the Microsoft Office 365 suite.

Provide foundational support for macOS environments to assist users of Apple devices.

Install, configure, and support enterprise applications, including Cisco Jabber and other organization-approved software.

Install, configure, and troubleshoot printers, desktop computers, laptops, and other authorized peripheral devices.

Perform routine preventive maintenance on computers, laptops, and printers to ensure continued operational reliability.

Conduct remedial repairs on desktops, laptops, printers, and related peripheral equipment.

Utilize diagnostic tools to troubleshoot issues related to network connectivity and workstation hardware and software.

Coordinate with third-party vendors to remediate complex audio/visual (AV) issues as required.

Provide timely and professional status updates to end users and stakeholders regarding open incidents and resolutions.

Support mobile device management (MDM) for iOS and Android devices within the enterprise environment.

Demonstrate working knowledge of networks, servers, audio/visual systems, smart devices, and telecommunications in support of a broad range of IT needs.

Perform other duties as assigned by management in support of departmental and organizational objectives.

MINIMUM QUALIFICATIONS

Education

Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field; OR an equivalent combination of education, training, and directly related work experience sufficient to demonstrate the required knowledge, skills, and abilities.

Experience

Minimum of eighteen (18) months of hands-on experience in a desktop support, help desk, or IT support capacity.

Demonstrated experience supporting Windows-based environments, including Windows 10 and/or Windows 11.

Certifications (Preferred)

CompTIA A+ certification or equivalent vendor-neutral credential.

Microsoft Certified Professional (MCP), Microsoft 365 Fundamentals, or higher-level Microsoft certification.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

Proficiency in Windows operating systems, Microsoft Active Directory, Group Policy Objects (GPOs), and Microsoft Office 365.

Experience with PC and laptop hardware installation, configuration, and troubleshooting.

Familiarity with enterprise antivirus and endpoint protection solutions.

Experience with helpdesk ticketing systems and IT service management practices.

Knowledge of mobile device management (MDM) platforms supporting iOS and Android devices.

Familiarity with enterprise encryption solutions and Windows device management via Active Directory.

Strong analytical, problem-solving, and technical troubleshooting abilities.

Ability to effectively manage multiple priorities, work independently, and consistently meet established SLAs.

Excellent verbal and written communication skills with the ability to convey technical information clearly to non-technical audiences.

Demonstrated commitment to delivering high-quality customer service to internal stakeholders.

Ability to adapt to a rapidly evolving technology environment and shifting organizational priorities.

Willingness to work outside standard business hours, including evenings and weekends, for scheduled project support or emergency response as required.

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT

The demands below are representative of those required to perform this role's essential functions. Reasonable accommodations will be made for qualified individuals with disabilities in accordance with the ADA and applicable state law.

Regularly required to sit, stand, walk, and use hands to operate a computer keyboard and standard office equipment.

Occasionally required to lift and/or move IT equipment weighing up to 50 pounds.

May require bending, kneeling, or crouching to install or service equipment.

Work is performed primarily in a standard office or data center environment with moderate noise levels.

May be required to travel to or work at multiple organizational sites or client locations.

EQUAL EMPLOYMENT OPPORTUNITY

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and related conditions), gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other characteristic protected under applicable federal, state, or local law, including Title VII, the ADEA, the ADA, GINA, and USERRA.

Applicants requiring a reasonable accommodation to participate in the application or interview process should contact Human Resources in advance.

DISCLAIMER

This description outlines the general nature and scope of the role and is not an exhaustive list of all duties or requirements. Management may modify responsibilities as business needs evolve.

Job Type: Full-time

Pay: $35,000.00 - $50,000.00 per year

Benefits:

401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Experience:

MacOS Server: 1 year (Required)
Desktop support: 3 years (Required)
Active Directory: 3 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

entry level technical support jobs in san francisco ca

Desktop Support Technician

IT Support Specialist

Associate Technical Support Specialist

Business Technical Support Analyst

IT Desktop Support

User Support Specialist I

Customer Support

Customer Support Generalist

Help Desk Technician I

Technical Support Engineer

Systems Technician

Product Support Engineer

IT Consultant (IT Help Desk Consultant)

IT Support Engineer (Hybrid - San Rafael)

Program Success Associate (Canadian French/ English Bilingual - East Coast)

In-Home Sales & Tech Support (Full-Time)

Program Success Associate (Canadian French/ English Bilingual - West Coast)

Program Success Associate (West Coast Only)

In-Home Sales & Tech Support (Part Time)

Customer Support Specialist

I want to receive the latest job alert for entry level technical support in san francisco ca

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected