Top 1574 Data center controls engineering, cybersecurity Jobs in San Jose, Ca

Technical Support Manager - HVAC Construction
Warmboard Inc. —Scotts Valley, CA
- $110,000 - $140,000 a year
- Full-time
- 5 years
- Residential
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Application Security Engineer - AI Trainer
DataAnnotation —Stanford, CA
- $40 - $60 an hour
- Part-time
- Remote
- English
- Mid-level
- Bachelor's degree
- Flexible schedule
Quick Apply
Senior Cybersecurity GRC Analyst
The Norland Group —San Jose, CA
- $85 - $95 an hour
- Office
- Analysis skills
- Military encouraged
13d
Security Engineer - AI Trainer
DataAnnotation —Pleasanton, CA
- $40 - $60 an hour
- Part-time
- Remote
- English
- Mid-level
- Bachelor's degree
- Flexible schedule
Quick Apply
Senior Equipment Engineering Technician
Bloom Energy —Fremont, CA
- $41.19 - $59.27 an hour
- Full-time
- Ability to walk for extended periods
- Engineering
- Office
- Health savings account
- Health insurance
7d
Senior Cybersecurity Program Manager
The Norland Group —San Jose, CA
- $85 - $95 an hour
- Computer Science
- Office
- Bachelor's degree
13d
Electronics and Electrical System Technician
Chemelex —Redwood City, CA
- $24 - $45 an hour
- Full-time
- Microsoft Excel
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
Manufacturing Engineer (Lean/Automation)
Super Micro Computer —San Jose, CA
- $90,000 - $110,000 a year
- Full-time
- Computer science
- Computer Science
- Bachelor of Science
6d
Industrial Electrical Technician (Swing Shift)
Chemelex —Redwood City, CA
- $40 - $55 an hour
- Weekends as needed
- Microsoft Outlook
- 5 years
- Word processing
- Health savings account
- Health insurance
Quick Apply
R&D Security & Export Control Risk Manager
ASML —San Jose, CA
- $130,500 - $217,500 a year
- Full-time
- Hybrid work
- Background check
- Master's degree
- 8 years
- Paid holidays
- Dental insurance
Senior Product Security Engineer
Hologic —Santa Clara, CA
- $106,600 - $171,800 a year
- Full-time
- Azure
- Computer Science
- Windows
MEPF Construction Superintendent (Healthcare)
Greython Construction —Menlo Park, CA
- $185,000 - $200,000 a year
- Weekends as needed
- CPR Certification
- Construction site
- Ability to walk for extended periods
Quick Apply
14h
Project Manager - Public Infrastructure
Cupertino Electric, Inc. —San Jose, CA
- $127,500 - $200,000 a year
- Full-time
- Construction site
- 5 years
- Office
10d
Project Manager - Commercial
Cupertino Electric, Inc. —San Jose, CA
- $127,500 - $200,000 a year
- Full-time
- Construction site
- 5 years
- Office
10d
Key Account Customer Quality Engineer
Pfeiffer Vacuum —San Jose, CA
- $85,000 - $105,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- Word processing
Quick Apply
Tool Crib Operator
Chemelex —Redwood City, CA
- $50,800 - $72,600 a year
- Full-time
- Background check
- Microsoft Outlook
- Computer literacy
Quick Apply
Data Center Mechanical Engineer
H5 Data Centers —Sunnyvale, CA
- $140,000 - $150,000 a year
- Full-time
- 7 years
- Continuous improvement
- Travel
Quick Apply
Field Engineer
ABM Industries —Pleasanton, CA
- $60 - $80 an hour
- Overtime
- Clean driving record
- 5 years
- High school diploma or GED
3h
Special Agent: National Security, Criminal, & Intelligence Background
Federal Bureau of Investigation —California
- $103,236 - $133,200 a year
- Full-time
- Mid-level
- Bachelor's degree
- Travel
5d
CNC Horizontal-Vertical Set Up Machinist DAY SHIFT
C&H Enterprises —Fremont, CA
- $26 - $40 an hour
- Overtime
- No background check
- No experience needed
- English
- Health insurance
- Dental insurance
Quick Apply

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data center controls engineering, cybersecurity jobs near san jose, ca

Technical Support Manager - HVAC Construction

Warmboard Inc.
Scotts Valley, CA

Quick Apply

Job Details

Full-time
$110,000 - $140,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Teamwork
Technical support via phone
Phone communication
Residential construction experience
Team development
Problem-solving
Training & development
Process management
Client interaction via phone calls

Full Job Description

Technical Support Manager

Warmboard Inc., located in Scotts Valley, is the number one radiant floor heating brand in North America. We're renowned for the quality and performance of our products.

The ideal candidate has hands-on experience in residential construction. In addition to general construction knowledge, they will have knowledge of all aspects of HVAC, but especially radiant floor heating, boilers, heat pumps, air conditioning, ERV and HRV technologies, as well as the controls that are applied to these systems.

What you'll do:

Team Leadership & Execution

Lead ongoing training and development of Technical Support team members
Coach the team to deliver high-quality technical support
Serve as an escalation point for complex issues, stepping in directly when needed to support customers and the team
Guide day-to-day execution, ensuring issues are handled efficiently based on complexity

Technical Support Operations

Oversee daily support across phone and email channels, with a strong emphasis on a phone-first support model
Build and reinforce best practices for handling real-time customer interactions over the phone, including troubleshooting, communication, and de-escalation
Act as a hands-on leader, stepping in during peak times and complex situations
Drive effective troubleshooting across hardware, software, and system-related issues
Own and optimize case management workflows to improve resolution speed and consistency

Process & Cross-Functional Collaboration

Partner with Product, Engineering, and Quality to improve troubleshooting workflows and system reliability
Build and manage Help Center and knowledge base content to improve self-service and internal support
Identify trends and provide feedback to drive product and process improvements

Reporting & Continuous Improvement

Analyze support metrics to identify gaps and improve performance
Forecast staffing needs and ensure proper coverage
Continuously refine processes, tools, and documentation to improve efficiency and scale
Continuously look for opportunities to streamline workflow, automate repetitive tasks, and enhance customer experience

Who you are:

5+ years of experience in technical support or support engineering
3+ years leading teams in a hardware + software environment
Strong hands-on troubleshooting across devices, systems, and integrations
Experience in a phone-first support environment with real-time coaching
Proven ability to build and scale support processes, workflows, and infrastructure
Strong understanding of case management, escalations, and SLA-driven support
Experience building and maintaining Help Center / knowledge base content
Ability to partner with Engineering, Product, and Business Systems
Analytical mindset with a focus on improving performance through data

Bonus Points For:

Experience supporting connected devices, hardware, IoT or mission-critical systems
Background building or scaling a technical support organization in a high-growth environment
Experience developing Help Center / knowledge base strategy and content
Experience working cross-functionally with Engineering and Product to resolve systemic issues
Strong analytical background with experience using support metrics to drive improvements

Please submit your cover letter and resume for consideration. No phone calls or faxes please. To all recruitment agencies: Warmboard does not accept agency resumes.

Job Type: Full-time

Pay: $110,000.00 - $140,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Vision insurance

Experience:

Residential construction: 2 years (Required)

Ability to Commute:

Scotts Valley, CA 95066 (Required)

Work Location: In person

Quick Apply

Refine Your Search

data center controls engineering, cybersecurity jobs in san jose, ca

Technical Support Manager - HVAC Construction

Application Security Engineer - AI Trainer

Senior Cybersecurity GRC Analyst

Security Engineer - AI Trainer

Senior Equipment Engineering Technician

Senior Cybersecurity Program Manager

Electronics and Electrical System Technician

Manufacturing Engineer (Lean/Automation)

Industrial Electrical Technician (Swing Shift)

R&D Security & Export Control Risk Manager

Senior Product Security Engineer

MEPF Construction Superintendent (Healthcare)

Project Manager - Public Infrastructure

Project Manager - Commercial

Key Account Customer Quality Engineer

Tool Crib Operator

Data Center Mechanical Engineer

Field Engineer

Special Agent: National Security, Criminal, & Intelligence Background

CNC Horizontal-Vertical Set Up Machinist DAY SHIFT

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