Top 29 Helpdesk technician Jobs in San Jose, Ca

Service Advisor - Mercedes-Benz San Jose
Auto Company XXII, INC. —San Jose, CA
- $20,000 a month
- Full-time
- Clean driving record
- Dealership
- High school diploma or GED
- Dental insurance
- Vision insurance
Quick Apply
IT Help Desk Technician - Night Shift
Foxconn Industrial Internet - FII —San Jose, CA
- $88,000 - $110,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
Desktop Support
Atomic Machines —Santa Clara, CA
- $60 - $75 an hour
- Google Workspace
- Computer Science
- Mid-level
Quick Apply
14d
IT Help Desk Technician - Swing Shift
Foxconn Industrial Internet - FII —San Jose, CA
- $80,000 - $100,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
IT Helpdesk
SBT Global, Inc. —San Jose, CA
- $31 an hour
- Contract
- Mid-level
- 4 years
- Communication skills
Quick Apply
IT Desktop Support
Axiom Technologies —Milpitas, CA
- Part-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
Desktop Support Technician Greater Bay Area Supporting Kalesta facilities throughout the Bay Area region.
KALESTA HEALTHCARE GROUP LLC —Menlo Park, CA
- $35 - $50 an hour
- Weekends as needed
- Microsoft Outlook
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
IT Support Technician
Authentic8 —Redwood City, CA
- $40 - $45 an hour
- Full-time
- Hybrid work
- Google Workspace
- Mid-level
- Office
- Health insurance
- Dental insurance
5d
IT Support Specialist
Kier & Wright —Santa Clara, CA
- $25 - $30 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Profit sharing
- Paid holidays
Quick Apply
5d
IT Technician
Definitive Networks, Inc. —Pleasanton, CA
- $75,000 - $90,000 a year
- Full-time
- Azure
- Customer service
- English
- Paid training
- Paid holidays
Quick Apply
Level 2 Network Technician / Administrator
Totally networked, Inc. —San Jose, CA
- $70,000 - $125,000 a year
- Part-time
- Hybrid work
- Background check
- Mid-level
- AWS
- Mileage reimbursement
- Paid holidays
Quick Apply
2d
Support Specialist I
QOVO Solutions, Inc —Morgan Hill, CA
- $20 - $40 an hour
- Weekends as needed
- Construction site
- Inventory management
- Office
- Paid holidays
- Health insurance
Quick Apply
Service Advisor - Volvo San Jose
AutoNation —San Jose, CA
- Full-time
- Clean driving record
- Dealership
- High school diploma or GED
- Dental insurance
- Vision insurance
Quick Apply
Service Advisor - BMW Mountain View
AutoNation —Mountain View, CA
- $20,000 a month
- Full-time
- Clean driving record
- Dealership
- High school diploma or GED
- Dental insurance
- Vision insurance
Quick Apply
HERS Rater Technician
Energy Masters Inc. —San Jose, CA
- $28 - $33 an hour
- Full-time
- Construction site
- Residential
- Driver's License
- Paid training
- Fuel card
Quick Apply
6d
Maintenance Technician
Extended Stay America —Sunnyvale, CA
- $21.50 - $21.90 an hour
- Full-time
- Basic math
- English
- Mid-level
Quick Apply
Onsite AV Support Technician
AVI-SPL —Mountain View, CA
- $30.29 - $38.46 an hour
- Weekends as needed
- Ability to walk for extended periods
- Computer literacy
- Mid-level
- Paid holidays
- Health insurance
7d
Maintenance Technician Full Ti-105010
ESA Management, LLC —Sunnyvale, CA
- $21.50 - $21.90 an hour
- Basic math
- English
- Mid-level
- AD&D insurance
- Disability insurance
Quick Apply
13d
Event Network Technician
EOS —Menlo Park, CA
- $90,000 - $100,000 a year
- Mid-level
- Windows
- Travel
Quick Apply
5d
Service Technician, HVAC Repair
Sears Home Services —San Jose, CA
- $29 - $33 an hour
- Full-time
- Pass drug screening
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply

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helpdesk technician jobs near san jose, ca

Service Advisor - Mercedes-Benz San Jose

Auto Company XXII, INC. -
San Jose, CA

Quick Apply

Job Details

Full-time
$20,000 a month

Benefits

Dental insurance
Vision insurance
401(k) matching
Employee discount

Qualifications

Customer follow-ups
Customer communication
Achieving automotive sales targets
High school diploma or GED
Driver's License
Driving
Customer engagement
Meeting or exceeding sales goals

Full Job Description

As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you’ll utilize leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles.

Position Overview

Working in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, you’ll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician’s recommendations to the customer in easy-to-understand language – and suggest up-sell opportunities to keep the customer’s vehicle safe.

What Will I Do Every Day?

Set, confirm and prepare for appointments with customers so they can have a great service experience
Meet or exceed targeted sales goals & the targeted customer satisfaction index
Greet customers in a friendly manner when they arrive
Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives
Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle
Produce repair orders for customers, including cost and time estimates, with full transparency
Communicate frequently with technicians and parts associates to ensure timely completion of work
Follow up with customers on the status of their vehicle, based on how the customer wants to be informed
Follow up with customers to ensure satisfaction
Gain superior product knowledge to effectively help customers
Provide an exceptional customer experience to drive loyalty

What are the requirements for this job?

High school diploma or equivalent
Proven ability to provide an exceptional customer experience
Ability to set and achieve targeted goals
Prior sales experience preferred but not required
Demonstrated communication, consultative, interpersonal and organizational skills
The willingness to follow up with customers
Experience and desire to work with technology
Valid in-state driver’s license and an acceptable, safe driving record

This position pays minimum wage + commission.

This is a commission role with an estimated monthly income of $2-17k.

Exciting Benefits and Perks Await You:

Competitive compensation and 401k matching
Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.

AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Quick Apply

Refine Your Search

helpdesk technician jobs in san jose, ca

Service Advisor - Mercedes-Benz San Jose

IT Help Desk Technician - Night Shift

Desktop Support

IT Help Desk Technician - Swing Shift

IT Helpdesk

IT Desktop Support

Desktop Support Technician Greater Bay Area Supporting Kalesta facilities throughout the Bay Area region.

IT Support Technician

IT Support Specialist

IT Technician

Level 2 Network Technician / Administrator

Support Specialist I

Service Advisor - Volvo San Jose

Service Advisor - BMW Mountain View

HERS Rater Technician

Maintenance Technician

Onsite AV Support Technician

Maintenance Technician Full Ti-105010

Event Network Technician

Service Technician, HVAC Repair

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