Top 11202 Lead service Jobs in San Jose, Ca

Hotel Front Office Manager
Delta Hotel Santa Clara - Silicon Valley —Santa Clara, CA
- $86,000 - $90,000 a year
- Weekends as needed
- Spanish
- Microsoft Excel
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Executive Director // Home Care Agency
Confidential —Campbell, CA
- $140,000 - $175,000 a year
- Weekends as needed
- Background check
- Google Workspace
- Management
- Health insurance
- Dental insurance
Quick Apply
Activity Leader-Senior Recreation Leader
LGS Recreation (Los Gatos-Saratoga Community Education & Recreation) —Los Gatos, CA
- $22.79 - $35.37 an hour
- Part-time
- Childcare
- CPR Certification
- Management
- Health insurance
- Dental insurance
Quick Apply
13d
Dealership Parts Manager
Elite Recruiting Services —San Jose, CA
- $10,000 - $16,000 a month
- Full-time
- Background check
- Dealership
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Administrator - AH
Front Porch —Cupertino, CA
- $34.18 - $40.00 an hour
- Background check
- Current TB test
- Pass drug screening
Quick Apply
Lead Coordinator
Tree Builders Group —San Jose, CA
- $4,500 a month
- Full-time
- Google Workspace
- English
- Mid-level
Quick Apply
Front Office Manager - FT
SAN JOSE SHERATON —San Jose, CA
- $88,000 - $100,000 a year
- Full-time
- Microsoft Excel
- English
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
9d
Service & Engagement Team Leader
Target —San Jose, CA
- $27.75 - $47.15 an hour
- Part-time
- 18 years or older
- Inventory management
- Mid-level
- Paid holidays
- Disability insurance
The North Face: Store Manager - Valley Fair
TNF —Santa Clara, CA
- $80,000 - $100,000 a year
- Full-time
- 5 years
- Word processing
- Merchandising
Quick Apply
General Merchandise Team Leader (Early Morning Logistics Supervisor)
Target —San Jose, CA
- $28.00 - $47.60 an hour
- Part-time
- 18 years or older
- Merchandising
- Mid-level
- Paid holidays
- Disability insurance
12d
Assistant Store Manager
Barnes & Noble, Inc. —Santa Clara, CA
- From $29.50 an hour
- Full-time
- Merchandising
- Mid-level
- Children
- Paid parental leave
- Paid holidays
Guest Services Agent
Hilton Garden Inn San Jose Airport —San Jose, CA
- $18.50 - $20.50 an hour
- Weekends as needed
- Computer literacy
- Hotel
- Typing
- Disability insurance
- Health insurance
Assistant Manager (Non Exempt)
PDS Health —San Jose, CA
- $32.25 - $40.25 an hour
- Full-time
- Dental office
- Computer literacy
- Local
- Health insurance
- Dental insurance
Lead Concierge - Full Time
Marbella San Jose —San Jose, CA
- $23 - $25 an hour
- Full-time
- Mid-level
- High school diploma or GED
- 1 year
- Paid training
- Paid holidays
Quick Apply
Team Lead
Rack Room Shoes, Inc. —Milpitas, CA
- Part-time
- Background check
- Merchandising
- Mid-level
Quick Apply
Shift Lead
Jamba —San Jose, CA
- Overtime
- 18 years or older
- No education required
- Mid-level
Quick Apply
Food & Beverage Team Leader - South County area
Target —San Jose, CA
- $28.00 - $47.60 an hour
- Part-time
- 18 years or older
- Merchandising
- Mid-level
- Paid holidays
- Disability insurance
10h
Logistics Associate - Relief Evenings - 2:00pm-10:30pm (08-HR) Non-Benefited
Stanford Health Care —Palo Alto, CA
- $32.70 - $36.56 an hour
- Part-time
- Hospital
- Customer service
- Word processing
636 - Nob Hill Courtesy Clerk - Santa Clara
Raley's Supermarkets —Santa Clara, CA
- Part-time
- 18 years or older
- Ability to lift 50 pounds
- 16+ years old
- Store discount
- Health insurance
Supervisor, Customer Service
Santa Clara Family Health Plan —San Jose, CA
- $87,798 - $131,697 a year
- Full-time
- Spanish
- Microsoft Outlook
- Writing skills
6d

I want to receive the latest job alert for lead service in san jose, ca

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

lead service jobs near san jose, ca

Automotive Parts Manager jobs in San Jose, CA

Guest Service Agent jobs in San Jose, CA

Associate Manager jobs in San Jose, CA

Store Manager jobs in Santa Clara, CA

Assistant Store Manager jobs in Santa Clara, CA

Shift Leader jobs in San Jose, CA

Concierge jobs in San Jose, CA

Logistics Associate jobs in Palo Alto, CA

Customer Service Representative jobs in San Jose, CA

Executive Director jobs in Campbell, CA

Front Office Manager jobs in San Jose, CA

Accounting Manager jobs in San Diego, CA

Automotive Parts Manager jobs in Detroit, MI

Automotive Parts Manager jobs in Mesa, AZ

Automotive Parts Manager jobs in Phoenix, AZ

Case Manager jobs in Sheboygan, WI

Automotive Parts Manager jobs in Jersey City, NJ

Automotive Finance Manager jobs in Indiana

Guest Service Agent jobs in West Lebanon, NH

Guest Service Agent jobs in Cleveland, OH

Hotel Front Office Manager

Delta Hotel Santa Clara - Silicon Valley -
Santa Clara, CA

Quick Apply

Job Details

Full-time
$86,000 - $90,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Employee discount
Paid sick time

Qualifications

Microsoft Excel
Managing inventory control systems
Managing teams in a customer support role
Team leadership
Coaching
Pricing analysis experience within hospitality industry
Revenue management
Managing hospitality teams
Frontline customer support management
Analysis skills
Property management systems (PMS)
Front desk
Yield management
Hotel operations budget management
Leadership
Hospitality management
Hotel management

Full Job Description

Job Summary

The Front Office Manager is responsible for leading the daily operations of the Front Office, ensuring exceptional guest experience while maintaining the highest standards of hospitality, operational excellence, and financial performance. This position oversees Front Desk, Guest Services, Reservations and related operations, ensuring compliance with brand standards, company policies, and service expectations.

This position will report directly to the Hotel Manager and General Manager

Job Duties and Responsibilities

Guest Experience & Daily Operations

Lead daily Front Office and Guest Services operations, including check-in/check-out, room assignments, and guest recovery, to ensure exceptional guest experiences.
Monitor guest satisfaction scores and feedback; identify trends and implement improvements to enhance the guest experience.
Conduct daily pre-shift meetings to communicate operational priorities and ensure alignment across hotel departments.
Oversee Lost & Found procedures to ensure timely and accurate return of guest belongings.

Team Leadership & Development

Provide leadership, coaching, and direction to Front Desk associates, fostering teamwork and accountability.
Recruit, interview, train, and develop Front Office associates on brand standards, service expectations, systems, and procedures.
Deliver ongoing coaching, performance feedback, recognition, and corrective action as needed to maintain service excellence.
Create staffing schedules based on occupancy levels, business demands, and operational needs, ensuring proper coverage.

Revenue & Financial Management

Oversee reservation systems, room inventory, rate management, and daily pricing strategies to maximize occupancy and revenue.
Partner with Revenue Management and hotel leadership to monitor RevPAR performance, occupancy trends, and financial results.
Ensure accurate handling of room inventory, reservations, billing, and front office financial reporting.
Review timekeeping records and approve payroll information to ensure accuracy and associate satisfaction.

Administration & Compliance

Maintain compliance with hotel policies, safety standards, and brand operating procedures.
Identify operational challenges, develop solutions, and implement processes to improve efficiency and guest satisfaction.
Maintain proper controls of Front Office supplies, equipment, keys, and guest service materials.
Communicate effectively with guests, associates, department leaders, and executives to support successful daily operations.
Support hotel initiatives, brand programs, and other operational responsibilities as assigned.

Qualifications

Front Office leadership experience is required. Candidates without hotel Front Office management experience will not be considered.
High school diploma or GED with a minimum of 3 years of experience in guest services management within a hotel or related hospitality environment; OR a two-year degree in Hotel and Restaurant Management, Hospitality Management, Business Administration, or a related field, with a minimum of 4 years of experience in guest services management within a hotel or related professional area.
Minimum of 2 years of experience supervising a team in a hospitality or customer service setting preferred.
Bilingual English/Spanish preferred.
Experience with Lightspeed PMS, MARSHA, GXP, MGS, and MICROS preferred.
Proficiency in Microsoft Office (Word, Excel, PowerPoint).
Excellent communication skills in person, by phone, in writing, electronically, or by email.
Proven ability to lead, coach, and develop associates while maintaining high levels of guest satisfaction.

Physical Demands

Stand and walk for extended periods throughout the shift.
Occasionally lift, carry, push, or pull items weighing up to 50 pounds.
Bend, reach, stoop, kneel, and use repetitive hand movements.
Work in a fast-paced environment while maintaining professionalism and attention to detail.
Respond quickly to guest and operational needs throughout the property.
Ability to work a flexible schedule, including nights, weekends, and holidays, based on business needs

What We Offer

Comprehensive benefits package, including Medical, Dental, and Vision insurance program.
401(k) participation with a company matching program.
Discounted travel benefits at exclusive rates.
Comprehensive time-off package, including vacation pay, sick pay, and holidays.
Complimentary employee meals.
And much more!

Job Type: Full-time

Pay: $86,000.00 - $90,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Experience:

Inventory Balancing at a Hotel: 2 years (Required)
Hotel Daily Room Inventory Management : 2 years (Required)
Hotel Daily Pricing Process: 2 years (Required)
Lightspeed PMS: 2 years (Required)
Marriott Front Office at a Hotel: 2 years (Required)
Hotel Revenue management: 2 years (Required)

Location:

Santa Clara, CA 95054 (Required)

Ability to Commute:

Santa Clara, CA 95054 (Required)

Ability to Relocate:

Santa Clara, CA 95054: Relocate before starting work (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

lead service jobs in san jose, ca

Hotel Front Office Manager

Executive Director // Home Care Agency

Activity Leader-Senior Recreation Leader

Dealership Parts Manager

Administrator - AH

Lead Coordinator

Front Office Manager - FT

Service & Engagement Team Leader

The North Face: Store Manager - Valley Fair

General Merchandise Team Leader (Early Morning Logistics Supervisor)

Assistant Store Manager

Guest Services Agent

Assistant Manager (Non Exempt)

Lead Concierge - Full Time

Team Lead

Shift Lead

Food & Beverage Team Leader - South County area

Logistics Associate - Relief Evenings - 2:00pm-10:30pm (08-HR) Non-Benefited

636 - Nob Hill Courtesy Clerk - Santa Clara

Supervisor, Customer Service

I want to receive the latest job alert for lead service in san jose, ca

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected