Company Overview:
Perfumania specializes in the sale of genuine designer fragrances and operates over 100+ discount retail stores throughout the country. Our fragrance consultants are trained to provide personalized service and expert advice about today's most popular fragrances, as well as the classic and hard-to-find fragrances.
At Perfumania, we’re committed to investing in the most important element of our organization – Our People! We provide all eligible associates with the following:
· Opportunity to earn up to 5% commission on sales
· Competitive hourly rate (based on experience)
· Employee Discount up to 50% off
· Monthly Bonus Opportunities
· Paid Time Off
· Medical Insurance
· Wellness Program
· Ongoing Training & Development
Perfumania is also a strong proponent of promoting from within and strives to provide its associates with growth opportunities. If you are looking for an enjoyable work environment where you can further your career and build your future, Perfumania is the place to be!
We have an immediate opening for a Store Manager position in (San Francisco Premium Outlets).
The Store Manager is responsible for managing the overall operation and profitability of the store. Additionally, the Store Manager leads associates to create and maintain the Perfumania experience. As a proven leader, Perfumania expects its Store Managers to spend most of his or her time recruiting, hiring, training, motivating, directing, and supervising Sales Associates to optimize Customer satisfaction.
Essential Duties and Responsibilities:
Sales Generation and Customer Service
· Successfully lead the team on the sales floor and support on floor coverage by demonstrating and providing superior service to every customer
· Pursues sales growth and strives to meet or exceed daily, weekly, and monthly sales plans
· Provide direction to sales team regarding company goals and objectives
- Monitor Sales Associates customer service and sales performance, provide ongoing coaching & guidance, as needed
- Communicate store trends and recommendations to District Manager
- Resolve Customer disputes in a professional manner
Recruiting, Training and Development
- Ensure adequate staffing through consistent recruiting and networking efforts, including hiring, training, and developing a sales-orientated team
- Provide effective training to ensure all Sales Associates are educated in such procedures as; opening, closing, cashiering, returns and other functions related to the operations of the store
- Delegate duties and responsibilities to foster a sense of ownership among the staff and to increase efficiency of store operations
- Communicate feedback to District Manager with regard to sales and Sales Associate performance
Visual Merchandise Management
· Review monthly marketing memos to ensure proper execution of in-store promotions
- Educate Sales Associates on how to implement, evaluate and create visual displays based on Perfumania guidelines
- Present merchandise in a manner that will maximize sales and achieve optimum merchandise turn
- Provide District Manager with feedback on sales promotions, marketing and visual displays
Operations
- Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, and loss prevention
- Ensure that all Human Resources paperwork (pan forms, separation forms and new hire paperwork etc.) is promptly & accurately completed
and ensure compliance with all state and federal wage and hour laws
- Identify underperforming metrics and develop strategies that leverage company programs, tools, and resources to improve and grow the business
- Responsible for monitoring schedules and payroll hours on a weekly basis using key business reports and payroll tools
Qualifications & Experience
· Minimum of 2 years in a fast-paced retail management position, or other relevant work experience
· Proven track record of leading a team to achieve sales and customer service targets
· Ability to complete tasks in a timely manner with a high degree of accuracy and attention to detail
· Flexible availability to work during peak retail hours such as nights, overnights, weekends, and holidays
· High school diploma or equivalent; college degree or equivalent work experience preferred
Skills
· Proficient with basic technology (POS system, & Microsoft Office programs)
· Excellent written and verbal communication
· Strong collaboration and interpersonal skills
· Strong organizational skills to manage multiple tasks
· Ability to react under pressure and use good judgment in ambiguous situations
Physical Requirements
· Ability to stand and walk for long periods of time, up to 8 hours a day
· Bending, rotating, and reaching conducive to a retail environment and to receiving, pricing and stocking merchandiseJob Summary
We are seeking a dynamic and energetic Store Manager to lead our retail team and drive store success. In this pivotal role, you will oversee daily operations, manage staff, ensure exceptional customer service, and implement effective sales strategies. Your leadership will foster a positive shopping environment, optimize inventory management, and uphold company standards to achieve business goals. The ideal candidate is passionate about retail management, possesses strong organizational skills, and thrives in a fast-paced environment.
Responsibilities
- Lead and motivate the store team to deliver outstanding customer service and meet sales targets.
- Oversee daily store operations, including opening and closing procedures, cash handling, and POS (Point of Sale) system management.
- Manage inventory control, purchasing, merchandising, stocking, and pricing to maximize sales opportunities.
- Recruit, interview, train, and develop employees to ensure a high-performing team aligned with company standards.
- Supervise employee scheduling, shift management, payroll processing, and employee orientation programs.
- Maintain accurate bookkeeping records, manage budgets, and oversee store financial performance.
- Implement marketing initiatives and promotional activities to attract customers and increase sales.
- Ensure compliance with safety regulations, store policies, and customer service standards.
- Handle customer inquiries with professionalism using excellent phone etiquette and communication skills.
- Conduct regular performance evaluations and provide ongoing training & development opportunities for staff.
Experience
- Proven management experience in retail or grocery store environments with supervisory responsibilities.
- Strong background in retail sales management, inventory control, merchandising, and cash handling.
- Demonstrated skills in negotiation, recruiting, employee orientation, training & development.
- Experience with POS systems, purchasing processes, bookkeeping, payroll administration, and budgeting.
- Bilingual or multilingual abilities are a plus for serving diverse customer bases effectively.
- Prior assistant manager or supervisory experience is highly desirable.
- Excellent organizational skills combined with effective time management to handle multiple priorities efficiently.
- Strong leadership qualities with the ability to motivate teams and foster a positive work environment. Join us as a Store Manager where your leadership will inspire teams to excel while creating memorable shopping experiences for our customers!
Pay: $25.00 - $30.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- Retail management: 3 years (Required)
Language:
Ability to Commute:
- Livermore, CA 94551 (Preferred)
Work Location: In person
