Top 2079 Software development manager Jobs in San Jose, Ca

Technical Support Manager - HVAC Construction
Warmboard Inc. —Scotts Valley, CA
- $110,000 - $140,000 a year
- Full-time
- 5 years
- Residential
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
7d
Program Manager
Multi-Fineline Electronix, Inc —Sunnyvale, CA
- $81,809.91 - $146,000.00 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- English
- Health insurance
- Dental insurance
Quick Apply
Software Automation Engineer
Axonne Inc. —San Jose, CA
- $87,293.11 - $120,000.00 a year
- Full-time
- Computer Science
- English
- Mid-level
- Health savings account
- Health insurance
Quick Apply
3d
Senior Fiber Optic Module Packaging Engineer
Coherent Corp. —Sunnyvale, CA
- $88,169 - $163,081 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- Bachelor of Science
Senior Manager, UX Design Lead
Deloitte —San Jose, CA
- $137,000 - $282,000 a year
- Full-time
- 8 years
- Bachelor's degree
- Travel
Project Manager
Beacon Communications, LLC —Pleasanton, CA
- $100,000 - $135,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
Mechanical Engineer – Robotics System Integration
PASONA N A, INC. —Sunnyvale, CA
- $80,000 - $120,000 a year
- Full-time
- English
- Mid-level
- 3 years
- Dental insurance
- Vision insurance
High-Speed Connector Product Design Engineer
ITT Inc. - English US —California
- $115,100 - $171,900 a year
- 5 years
- Analysis skills
- Product management
Quick Apply
Mechanical Engineer-BS Mechanical Engineering degree is a must
PASONA N A, INC. —Fremont, CA
- $90,000 - $110,000 a year
- Full-time
- Bachelor of Science
- English
- Mid-level
Program Manager
Mitac Information Systems Corp —Newark, CA
- From $100,000 a year
- Full-time
- Mid-level
- Analysis skills
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply
3d
Tribal NEPA Project Manager
Onterris —California
- $95,000 - $120,000 a year
- Full-time
- 5 years
- Mid-level
- Analysis skills
Senior Manager AI/ML Engineering - Remote
Optum —San Jose, CA
- $148,900 - $255,300 a year
- Full-time
- Azure
- Computer Science
- Pass drug screening
3d
Information Assurance Engineer
General Dynamics Mission Systems, Inc —San Jose, CA
- $141,155 - $148,874 a year
- Urgently hiring
- Customer service
- Writing skills
- Engineering
3d
Senior Kinetics DE/CD Engineer
Leidos —California
- $131,300 - $237,350 a year
- Full-time
- Hybrid work
- System design
- 11+ years
- Windows
Application Services Director
Central California Alliance for Health —San Jose, CA
- $205,000 - $265,000 a year
- Email
- Hybrid work
- Computer science
- Computer Science
- System design
- Wellness program
- Paid holidays
Quick Apply
Deployment Strategist
Rivet Industries, Inc. —San Jose, CA
- $125,000 - $175,000 a year
- Full-time
- 5 years
- Office
- Business development
Quick Apply
Managing Project Manager
Capgemini —Santa Clara, CA
- $190,000 - $215,000 a year
- Full-time
- Organizational skills
- Contracts
- Software development
- Paid holidays
- Disability insurance
QA Manager
CYBER FORZA —Santa Clara, CA
- Email
- Computer science
- Computer Science
- 5 years
Software Engineer
Clavax —San Jose, CA
- Email
- Computer Science
- Office
- Windows
- Health insurance
- Flexible schedule
UI Development Manager
Future Mobility Corp. Ltd. —Santa Clara, CA
- Computer science
- Computer Science
- 5 years
Quick Apply

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software development manager jobs near san jose, ca

Technical Support Manager - HVAC Construction

Warmboard Inc.
Scotts Valley, CA

Quick Apply

Job Details

Full-time
$110,000 - $140,000 a year
7 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Teamwork
Technical support via phone
Phone communication
Residential construction
Team development
Problem-solving
Training & development
Process management
Client interaction via phone calls

Full Job Description

Technical Support Manager

Warmboard Inc., located in Scotts Valley, is the number one radiant floor heating brand in North America. We're renowned for the quality and performance of our products.

The ideal candidate has hands-on experience in residential construction. In addition to general construction knowledge, they will have knowledge of all aspects of HVAC, but especially radiant floor heating, boilers, heat pumps, air conditioning, ERV and HRV technologies, as well as the controls that are applied to these systems.

What you'll do:

Team Leadership & Execution

Lead ongoing training and development of Technical Support team members
Coach the team to deliver high-quality technical support
Serve as an escalation point for complex issues, stepping in directly when needed to support customers and the team
Guide day-to-day execution, ensuring issues are handled efficiently based on complexity

Technical Support Operations

Oversee daily support across phone and email channels, with a strong emphasis on a phone-first support model
Build and reinforce best practices for handling real-time customer interactions over the phone, including troubleshooting, communication, and de-escalation
Act as a hands-on leader, stepping in during peak times and complex situations
Drive effective troubleshooting across hardware, software, and system-related issues
Own and optimize case management workflows to improve resolution speed and consistency

Process & Cross-Functional Collaboration

Partner with Product, Engineering, and Quality to improve troubleshooting workflows and system reliability
Build and manage Help Center and knowledge base content to improve self-service and internal support
Identify trends and provide feedback to drive product and process improvements

Reporting & Continuous Improvement

Analyze support metrics to identify gaps and improve performance
Forecast staffing needs and ensure proper coverage
Continuously refine processes, tools, and documentation to improve efficiency and scale
Continuously look for opportunities to streamline workflow, automate repetitive tasks, and enhance customer experience

Who you are:

5+ years of experience in technical support or support engineering
3+ years leading teams in a hardware + software environment
Strong hands-on troubleshooting across devices, systems, and integrations
Experience in a phone-first support environment with real-time coaching
Proven ability to build and scale support processes, workflows, and infrastructure
Strong understanding of case management, escalations, and SLA-driven support
Experience building and maintaining Help Center / knowledge base content
Ability to partner with Engineering, Product, and Business Systems
Analytical mindset with a focus on improving performance through data

Bonus Points For:

Experience supporting connected devices, hardware, IoT or mission-critical systems
Background building or scaling a technical support organization in a high-growth environment
Experience developing Help Center / knowledge base strategy and content
Experience working cross-functionally with Engineering and Product to resolve systemic issues
Strong analytical background with experience using support metrics to drive improvements

Please submit your cover letter and resume for consideration. No phone calls or faxes please. To all recruitment agencies: Warmboard does not accept agency resumes.

Job Type: Full-time

Pay: $110,000.00 - $140,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Vision insurance

Experience:

Residential construction: 2 years (Required)

Ability to Commute:

Scotts Valley, CA 95066 (Required)

Work Location: In person

Quick Apply

Refine Your Search

software development manager jobs in san jose, ca

Technical Support Manager - HVAC Construction

Program Manager

Software Automation Engineer

Senior Fiber Optic Module Packaging Engineer

Senior Manager, UX Design Lead

Project Manager

Mechanical Engineer – Robotics System Integration

High-Speed Connector Product Design Engineer

Mechanical Engineer-BS Mechanical Engineering degree is a must

Program Manager

Tribal NEPA Project Manager

Senior Manager AI/ML Engineering - Remote

Information Assurance Engineer

Senior Kinetics DE/CD Engineer

Application Services Director

Deployment Strategist

Managing Project Manager

QA Manager

Software Engineer

UI Development Manager

I want to receive the latest job alert for software development manager in san jose, ca

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